Surrey · Air conditioning repair
Air conditioning repair in Horley, Surrey
Air conditioning repair in Horley from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. We reply to enquiries the same working day.
- A unit that will not start
- Drips from the indoor unit
- Poor airflow even with clean filters
Horley questions
Is there an emergency air con repair line for Horley?
Horley is within our area, and the emergency line is open 24/7. Say what the system is doing and whether it shows a code, and we will advise on the next step.
How do I get a quote for air conditioning repair in Horley?
Use the quote form, or email, with a description of the job. Straightforward work can be priced remotely. Bigger jobs get a survey and a written fixed price.
Do you survey before quoting?
Yes. Every job is looked at first, either on a site survey or from photos and details for simple jobs. A fixed-price quote follows.
Why is my air conditioning leaking water?
Usually a blocked or kinked condensate drain, a failed condensate pump or a unit that is not level. Ice on the coil from low airflow or low refrigerant can also melt and drip. Switch the unit off and ring us on 07833 053749 or email us.
Can you set up regular servicing?
Yes. We offer maintenance contracts, with visits at the interval your system and the manufacturer need. Every visit is recorded, with F-Gas records where refrigerant work is involved.
How soon will you get back to me?
The same working day. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
My system uses R410A. Can it still be repaired?
Yes. Repairing and recharging existing R410A systems is still legal. As the GB phase-down continues, R410A is getting harder and dearer to buy and we talk through repair against replacement for older systems.
Air conditioning repair for homes and businesses in Horley
Think of it as a doctor’s appointment for your air conditioning: diagnose the cause, treat it properly and sign it off when it’s working. Guessing is expensive, and replacing a board when the fault is a sensor leaves the problem in place. If the problem is new noises from the system and ice on the pipework or the coil, we can sort it out.
Around Horley, the faults we hear about most are weak cooling, dripping indoor units and error codes. Many can be traced to filters, drains or a refrigerant leak.
We’re an F-Gas certified company, NICEIC approved for electrical work, MCS certified for heat pumps and a Checkatrade member. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Location
- Horley (RH6)
- Region
- Surrey
- Accreditations
- F-Gas certified company, NICEIC approved
- Price guide
- From £75 + VAT call-out
- Price
- A fixed-price quote up front
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
Places near Horley
More services for Horley
What we do, step by step
We keep the work area tidy as we go, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. The visit takes anything from an hour or so to a full day, depending on the fault and the parts. The more we can see first, the quicker the visit to Horley.
- Tell us the make, the symptoms and any error code, and send a photo of the display if you can.
- The engineer reads the fault codes and checks the electrics, airflow, drain and refrigerant circuit.
- You get a plain explanation of the fault and a fixed price for putting it right.
- With your agreement the part is replaced or the fault put right, and refrigerant work goes in the F-Gas log.
- The system is run and checked in every mode, and we tell you about anything else we noticed.
Before we arrive
- Unlock any gate, garage or side passage we need
- Arrange for someone to be there to let us in
- Plan for pets to be kept clear during the visit
Getting a quote
Need a price for air conditioning repair? Please ring 07833 053749 with a few details about the property. We will talk you through the options and give you a fixed-price quote before you commit to anything.
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Safe owner checks
Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It helps us diagnose quickly, and a photo or a short video of the display is even better.
Leave the units and pipework where they are. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrics need care too. If you need something moved, we can quote for it.
Do you need air conditioning repair in Horley?
When the fan runs but the air isn’t cold, there are some common causes: dirty filters, wrong settings, a blocked outdoor unit, a sensor or board fault, or a refrigerant leak. Diagnosis narrows it down.
Any of these is worth a proper look:
- A fault code on the display
- Drips from the indoor unit
- A noisy indoor or outdoor unit
Shops and offices around Horley station often can’t wait for cooling to come back, which is what the 24/7 line is for.
Questions to ask before you book
- Proof of F-Gas company certification
- Whether testing, commissioning and paperwork are included
- What happens if the job turns out to be different on the day
Looking after it afterwards
A little care keeps the system in better shape. We recommend:
- Ask for the leak to be found, not just a top-up
- Turn the system off if it’s dripping water
- Clear debris away from the outdoor fan
You get a note of the fault and what we did: the cause, the parts fitted and any refrigerant added or recovered. Any refrigerant work is recorded in the F-Gas records, so keep the note with the system’s paperwork.
Book an annual service. A service cleans the coils and drain, checks the electrics and the refrigerant circuit and catches small faults early and that’s typically simpler than a breakdown repair.
When air con fails in Horley
Roughly a third of a mile or less from central Horley, you reach the Horley Row Conservation Area. 5 conservation areas lie within a mile of central Horley. Monks Cottage, listed at grade II, is one of roughly 13 protected buildings and structures in the half-mile around Horley’s centre. We keep it in mind in case a new outdoor unit is ever needed, as protected buildings can need consent for that. About 60% of households live in detached or semi-detached houses, according to the 2021 Census. If the outdoor unit is high up or behind a locked gate, mention it when you book.
For a school like Horley Infant School, urgent repairs can be booked straight away and bigger work in the holidays.
Horley is about 5 miles north of Crawley, in Surrey. For air conditioning repair in and around Horley, please phone us on 07833 053749 or use the quote form for a fixed-price quote. Our area covers London and the South East, including Horley. Horley is one of 395 places in Surrey we cover.
A recent job of ours in Horley was on Victoria Road (RH6): installing a Daikin multi-split system serving three bedrooms and the living room.
Station Road, High Street and Church Road and the roads off them are all inside our area. Horley is among the bigger places we cover in Surrey. Close to Horley, our area also takes in Hookwood (1 mile south-west), Fernhill (2 miles south-east), Burstow (2 miles south-east), Smallfield (2 miles east) and Shipley Bridge (2 miles south-east). Further out, we also cover Epsom (12 miles north), Redhill (4 miles north), Ewell (13 miles north) and Reigate (4 miles north).
Landmarks near Horley
Locally, jobs take us to houses, flats and workplaces close to The Bull pub and Oakwood School. Horley’s nearest station is Horley station, roughly 0.8 miles south-east. A little further out are Reigate Castle (4.5 miles north) and East Surrey Hospital (2.8 miles north). For a walk, there’s Reigate Heath.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead