West Sussex · Heat pump installation

Air Source Heat Pumps in Wiston

Looking for air source heat pumps in Wiston? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, finishing with proper records.

  • Moving away from fossil-fuel heating
  • Working out where a cylinder could go
  • Questions about the Boiler Upgrade Scheme

Air source heat pumps in Wiston

For landlords and property managers

Landlords, letting agents and managing agents book us, not only the people who live or work in the property. Tell us who the contact on site is and who should receive the paperwork, and we’ll keep everyone informed.

For anyone managing more than one building, we can plan visits across the portfolio and price them together. Every address has its own paperwork, so each one has its own history.

Air source heat pumps in Wiston, done properly

Many air source heat pumps can be installed as permitted development in England, without a planning application. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit can’t be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. Typical jobs include questions about where the outdoor unit can go and checking emitters for a heat pump, on radiator systems, homes heated by oil, LPG or gas and air-to-water heat pumps.

If your home in or near Wiston is heated by oil, LPG or electric heaters with no mains gas, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027, on top of the £7,500.

Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. File them with the system’s paperwork, as a manufacturer or a future engineer may ask to see them.

Place
Wiston (BN44)
Region
West Sussex
Quote
A fixed-price quote up front
Guide price
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Approvals
NICEIC approved, F-Gas certified, MCS
Call
07833 053749
Updated
30 October 2026

What the work involves, system by system

Air-to-air heat pumps

Since 2025, air-to-air heat pumps can also be permitted development in England, subject to the conditions. A unit used solely for cooling is not covered, so check with the council.

Hot water cylinders

The cylinder size depends on how much hot water the household uses.

Wiston: your questions answered

Is Wiston within the area you cover?

We do. Villages and hamlets get the same service as the bigger towns. A few photos and the postcode are enough to get things started.

Does the Boiler Upgrade Scheme cover homes in Wiston?

Yes, the scheme covers homes in England, including Wiston, if they qualify. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. The installer applies, and we’re MCS certified.

Do you provide F-Gas records?

Yes, on every job. A new system comes with commissioning details, F-Gas records and the manufacturer’s warranty information, and repairs and services get a record of the work.

What does an air-to-water heat pump cost?

For air-to-water, it’s £8,000–£16,000 (0% VAT on homes) before any Boiler Upgrade Scheme grant. Air-to-air systems are priced after a survey, with the VAT confirmed on your quote.

Do you work for landlords and businesses?

Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size across London and the South East. Let us know who the records should go to.

Can you set up regular servicing?

Yes. We offer maintenance contracts, set at the interval the system and the manufacturer’s terms need. Each visit is recorded and F-Gas records kept where they apply.

How long does a heat pump installation take?

Expect it to take a few days for most air-to-water installations, with air-to-air systems often quicker. The cylinder, the radiators and the pipework make the biggest difference, and we confirm the timing with your quote.

Owner checks or an engineer?

There are a few things you can safely do yourself: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.

Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If the breaker trips a second time, leave it off and call us on 07833 053749, or email if that’s easier.

Air source heat pumps around Wiston

Buncton Chapel of All Saints, listed at grade I, is one of roughly 12 protected buildings and structures in the half-mile around Wiston’s centre. That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where necessary, we check with the planning team at Horsham council, which usually handles Wiston. The 2021 Census found about 84% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.

Live in one of the older houses around All Saints Church? Expect the survey to look closely at heat loss and at the building’s planning status. A heat loss calculation decides the size of heat pump your home needs.

Wiston is about 6 miles north of Worthing, in West Sussex. Properties in Wiston get the same service as everywhere we cover: a look at the job first, a fixed-price quote and written records at the end. In West Sussex alone we list 371 places and Wiston is among them. We also work in Worthing, around 6 miles away.

The closest recent job we can point to from Wiston was on School Hill, Storrington (RH20), about 3 miles west: installing two LG wall-mounted units in the waiting room and the main consulting room.

Work in BN44 follows the same survey, fixed-price quote and written records as everywhere else we cover. Streets in the area include Hole Street, Water Lane and Spithandle Lane, each of them within reach. Places around Wiston that are also on our list: Ashington (1 mile north-west), Ashurst (2 miles north-east), Dial Post (3 miles north), Partridge Green (4 miles north-east) and Broomer's Corner (4 miles north). Larger places within reach include Horsham (11 miles north), Worthing (6 miles south), Haywards Heath (13 miles north-east) and Burgess Hill (11 miles east).

What’s near Wiston

Nearby you will also find Steyning Museum (2.8 miles south-east). Open spaces near Wiston include Chanctonbury Hill and Knepp Wildland.

Map of Wiston © OpenStreetMap contributors

What we do, step by step

The visit has three parts, a bit like a doctor’s appointment: look, put right and sign off. First we check the system or the space against the plan, then we do the work, and finally everything is tested, recorded and explained. The middle part takes longest, which takes a few days for most air-to-water installations, with air-to-air systems often quicker. We agree a date with you and plan the visit to Wiston so we arrive with what’s needed.

  1. It begins with your house and the heating it relies on now.
  2. We measure heat loss for every room.
  3. The design covers the heat pump, emitters, hot water and outdoor unit.
  4. You get a fixed price, with any grant and the VAT set out.
  5. We install, commission and register the system under MCS.

Getting ready for the visit

  • Name a contact who can meet us at the agreed time
  • Mention any parking restrictions near the property
  • Let us know if the units are on a roof, a high wall or in a locked area

Get a fixed-price quote

To help us quote: the address and the type of property, a few photos, the brand and model of anything already fitted and any symptoms, from error codes to drips. Then phone 07833 053749 or email us.

Ask for a quote

Related advice

From one of our customers

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead