West Sussex · Heat pump installation
Air Source Heat Pumps in Dial Post
Air source heat pumps in and around Dial Post, from a site survey or diagnosis to sign-off with the price fixed before work begins.
- Working out where a cylinder could go
- Working out whether radiators need upsizing
- Checking whether planning permission is needed
Air source heat pumps in Dial Post, done properly
In England, an air source heat pump on a house can often go in under permitted development rights. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We look at the planning position for your home during the survey. If the problem is checking eligibility for a heat pump grant and ageing boilers that will need replacing, we can sort it out.
Space for an outdoor unit is rarely an issue near Dial Post, so the design comes down to heat loss, radiators and hot water.
Think of the paperwork as the system’s health record: a dated account of the work and the readings we took. It makes the next visit quicker and any warranty question simpler and it’s worth keeping safe.
- Place
- Dial Post (RH13)
- Wider area
- West Sussex
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Accreditations
- NICEIC and F-Gas, MCS
- Quote
- A fixed-price quote up front
- Phone
- 07833 053749
- Reviewed
- 30 October 2026
What we are called out for in Dial Post
Extensions, renovations and loft conversions are a natural time to rethink the heating. It’s simpler to plan radiators, pipework and a cylinder while the builders are in.
What we’re most often called about:
- Radiators that may be too small for a heat pump
- Questions about the Boiler Upgrade Scheme
- A boiler that’s getting old
Grant applications go through the MCS certified installer, so that part is handled for you.
What to look for in a quote
- Whether they looked at the job before pricing it
- Whether you get F-Gas records where refrigerant is involved
- Whether the manufacturer’s warranty depends on regular servicing
How the visit works
The visit goes in the diary at a time that works for you, and we keep you posted if anything changes. On arrival, the engineer compares the job with the survey, your pictures or the details you gave us. If something is different, we talk it through with you before carrying on. From there, the work takes from a couple of days to around a week, depending on the system and how much of the heating changes. Photos of the room and the outside of the property help us plan a visit to Dial Post.
- We find out about your home and the heating you have now.
- A heat loss survey is carried out, room by room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- We install, commission and register the system under MCS.
Getting ready for the visit
- Name a contact who can meet us at the agreed time
- Clear access to the fuse board
- Keep pets out of the rooms we are working in
Getting a quote
Want a quote for air source heat pumps? Please ring us on 07833 053749 or drop us a line with a few details about the property. We will talk you through the options and give you a fixed-price quote before anything is booked.
Advice
Dial Post: your questions answered
Is Dial Post within the area you cover?
Yes, and the size of the place makes no difference to how we work. A few pictures and the postcode are enough to get things started.
Is the heat pump grant available in Dial Post?
Dial Post is covered, as the scheme runs across England and Wales. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. The installer applies, and we are MCS certified.
Will I need planning consent for an air source heat pump?
That depends on your home and the unit’s position. Flats have different limits, conservation areas have extra conditions, and an Article 4 direction can remove the rights and we look at it during the survey.
Will you work on another installer’s system?
Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. Any work is priced before it goes ahead.
Does servicing affect my warranty?
Check the manufacturer’s terms. Some manufacturers make regular servicing by a qualified engineer a condition of the warranty, so it’s worth checking. Either way, keep a record of every service.
When will I hear back?
You will hear from us the same working day. If it’s an emergency, ring the 24/7 line instead.
Are my radiators big enough for a heat pump?
That depends on the room’s heat loss and the radiator’s size. We check them all during the survey and the quote shows what’s needed.
How the job changes from property to property
Hot water cylinders
Existing cylinders may not be suitable for a heat pump and we tell you if it needs replacing.
The Boiler Upgrade Scheme
Eligibility depends on the property and the scheme rules and we confirm it before anything is agreed.
When it’s something else
A few issues sit outside what this work can do:
- A grant for a home that does not meet the scheme rules
- Any gas work on the existing boiler
- Improving the building’s insulation
If in doubt, give us a ring on 07833 053749 or use the quote form and we will say what we think before booking.
What we work on in Dial Post
- Hot water cylinders
- Underfloor heating
- Homes heated by oil, LPG or gas
- Air-to-air heat pumps
- Air-to-water heat pumps
- Radiator systems
Nearby places to Dial Post
What else we do in Dial Post
What a heat pump looks like in Dial Post
Census 2021 figures found about 74% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these. Alma Cottage, listed at grade II, is one of roughly 6 protected buildings and structures in the half-mile around Dial Post’s centre. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the planning team at Horsham council, which usually handles Dial Post where needed.
Every heat pump design starts with a room-by-room heat loss calculation.
Dial Post is about 7 miles south of Horsham, in West Sussex. Whether you are in the middle of Dial Post or further out, we cover air source heat pumps, from a single room to a whole building. Our West Sussex coverage runs to 371 places, Dial Post among them. Our Horsham page covers places nearby, about 7 miles away.
The closest recent job we can point to from Dial Post was on Nuthurst Road, Henfield (BN5), about 4 miles south-east: installing a Mitsubishi Electric wall-mounted unit in the main living space: a large open-plan kitchen-dining-living area with exposed beams and a vaulted ceiling.
Our engineers cover all of the RH13 postcode area and the roads nearby. We cover homes and businesses on The Green, Swallows Lane and Bentons Lane and nearby roads. Other places close to Dial Post include Whitehall (2 miles north-west), Shipley (2 miles north), West Grinstead (2 miles north-east), Broomer's Corner (2 miles north-west) and Partridge Green (2 miles east). Further out, we also cover Crawley (13 miles north-east), Horsham (7 miles north), Worthing (10 miles south) and Haywards Heath (12 miles east).
Local landmarks in Dial Post
Not far away are Knepp Wildland and Chanctonbury Hill.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead