Kent · Heat pump installation
Heat pump installers in West Malling
Heat pump installation, in West Malling and nearby. Ask us for a fixed-price quote, and we’ll reply the same working day.
- Radiators that may be too small for a heat pump
- Moving away from fossil-fuel heating
- Questions about the Boiler Upgrade Scheme
Air source heat pumps in West Malling, done properly
Many air source heat pumps can be installed as permitted development in England, without a planning application. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. The work covers homes heated by oil, LPG or gas, hot water cylinders and underfloor heating, and common reasons people get in touch are questions about the Boiler Upgrade Scheme and ageing boilers that will need replacing.
Cottages and older homes near West Malling can lose heat faster, so a proper heat loss calculation matters. Sometimes insulating first makes more sense.
Think of the paperwork as the system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer and it’s worth keeping safe.
- Place
- West Malling (ME19)
- Wider area
- Kent
- Credentials
- NICEIC and F-Gas, MCS
- Response
- Same working day
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Price
- Fixed after a survey or pictures
- Phone
- 07833 053749
- Last updated
- 30 October 2026
Air source heat pumps in West Malling: the local picture
About 31% of homes in the West Malling area have been built since 2000, according to Valuation Office Agency council tax records, and about 65% of households live in detached or semi-detached houses, according to Census 2021 figures. Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. Houses typically have space for an outdoor unit and a hot water cylinder.
Old Soar Manor, roughly 4.2 miles south-west, is a reminder to check your home’s listing status: permitted development does not cover listed buildings. Homeowners near West Malling station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.
West Malling is about 6 miles west of Maidstone, in Kent. Whatever kind of property you have in West Malling, our engineers can help with air source heat pumps. You’ll hear back from us the same working day, and there’s a 24/7 emergency line. West Malling is one of 922 towns, villages and districts in Kent we cover for homes and businesses. We also work in Bromley, around 18 miles away.
Our nearest recent job to West Malling was on Station Road, Orpington (BR6), about 14 miles north-west: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.
The A20 pass through or close to West Malling, which keeps journeys to surveys and visits simple. High Street, Police Station Road and London Road and the roads off them are all inside our area. Nearby, we also cover air source heat pumps in Well Street (1 mile south-east), East Malling (1 mile east), Kings Hill (2 miles south), Ditton (2 miles east) and Red Hill (3 miles south-east). Within a short drive, we also cover Maidstone (6 miles east), Sittingbourne (15 miles east), Dartford (13 miles north-west) and Sevenoaks (9 miles west).
Local landmarks in West Malling
Typical jobs here are in properties near Manor Park Country Park, The Malling School and The Malling School and the streets around them. For rail, the closest station is West Malling station, roughly 0.7 miles east. Other landmarks nearby include Coldrum Long Barrow (2.3 miles north-west) and Leybourne Castle (1.1 miles north-east). Not far away are Burham Down and Blue Bell Hill.
When something else is needed
To be straight with you, some problems need a different answer:
- Promising eligibility for the Boiler Upgrade Scheme
- Disconnecting or servicing a gas boiler
- Insulation work, such as loft or cavity wall insulation
If you are not sure, just call us on 07833 053749, or email if that’s easier and we will give you a straight answer.
What the work covers
- Underfloor heating
- Homes heated by oil, LPG or gas
- Air-to-water heat pumps
- Hot water cylinders
- Radiator systems
- Air-to-air heat pumps
Landlords, agents and facilities managers
For anyone managing more than one building, we can quote and plan the work across all of them. Every address has its own paperwork, so each one has its own history.
Records are where property maintenance often slips. Each visit produces a dated record, plus the F-Gas records where refrigerant is involved, ready for a tenant, a buyer or an inspection.
Places near West Malling
Also in West Malling
What happens on the day
The first job on site is protection: sheets over the floor and any furniture nearby and nothing is moved without asking you. After that, anything electrical is made safe and we start. It takes several days for an air-to-water system with a new cylinder, less for an air-to-air system, and we clear up before we go. We load the van from the survey notes so the work in West Malling can be done in one go where possible.
- We start with your plans and the property.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- We recommend air-to-water or air-to-air and check the grant position.
- Installation follows on the agreed dates.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Preparing for the visit
- Unlock any gate, garage or side passage we need
- Let us know where we can park and unload
- Clear a path to the units and the space around them
Getting a price
Want a quote for air source heat pumps? Please phone us on 07833 053749 or write to us at info@aircondoctor.co.uk with a few details about the property. We will talk you through the options and give you a fixed-price quote before anything is booked.
Related advice
Looking after it afterwards
Looking after it is simple, and it helps at the next service:
- Keep the MCS certificate with the manufacturer’s paperwork
- Don’t block radiators or indoor units with furniture
- Use the settings explained at handover
Where we applied for a Boiler Upgrade Scheme grant, we keep you informed through the process, as the installer applies for it.
Book a service every year. Your manufacturer’s warranty terms may say something about servicing.
West Malling: your questions answered
Do you cover smaller places like West Malling?
Yes. West Malling is within the area we cover across London and the South East. Visits to smaller places are planned so the engineer arrives with what the job needs.
Do I need planning permission for a heat pump in West Malling?
It comes down to the building and the spot chosen for the outdoor unit. There’s a conservation area, the West Malling Conservation Area, close to central West Malling. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with Tonbridge and Malling council, which is usually the planning authority for West Malling.
Are you F-Gas certified?
We are an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We’re also Checkatrade members.
Do you protect the property while you work?
Protection goes down first: sheets over the floor and nearby furniture. Holes and fixings are agreed with you, and we clean up afterwards before we leave.
Can you look at a system you didn’t fit?
Yes. We work on systems fitted by other installers as well as our own from all the leading brands. Send us the make and model, and any records you have.
What warranty do I get?
Warranty comes from the manufacturer and depends on the brand and product. For example, Daikin’s standard warranty on split air conditioning is 2 years, and we explain the terms for whichever brand you choose.
Can we book visits on a schedule?
Yes. We offer maintenance contracts, set at the interval the system and the manufacturer’s terms need. Every visit is recorded and F-Gas records kept where they apply.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead