Greater London · Heat pump installation
West Hendon air source heat pumps
Air source heat pumps for West Hendon and the surrounding area: diagnosis first, then a fixed-price quote, the work and written records. Call for a fixed-price quote.
- Radiators that may be too small for a heat pump
- Not knowing whether a grant applies
- Deciding on the outdoor unit position
About our air source heat pumps in West Hendon
A heat pump takes heat from the outside air and moves it into your home with electricity running the compressor and fans. It works on the same principle as air conditioning, run the other way, and air-to-air heat pumps are sometimes simply called air conditioning. If you’re dealing with questions about the Boiler Upgrade Scheme and deciding which kind of heat pump suits the home, we can help.
For flats in West Hendon, the lease, the freeholder and the rules for flats all come into it. The planning rules for flats are stricter than for houses, and we check before designing.
Warranty periods vary by brand and by product. Daikin, for instance, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Place
- West Hendon (NW9, NW4)
- Region
- Greater London
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Quotes
- A fixed-price quote up front
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Telephone
- 07833 053749
- Checked
- 30 October 2026
Common problems we fix in West Hendon
Some people want to move away from burning fossil fuels at home. With a heat pump, the heat comes from the air outside and the system runs on electricity, which is why it fits that aim.
Reasons to give us a call include:
- Questions about where the outdoor unit can go
- Comparing heat pump types
- Questions about the Boiler Upgrade Scheme
If your home is near Hendon station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
What your quote should include
- Whether anyone has checked the property or the system first
- How extra work would be agreed if they find something unexpected
- Which VAT rate the quote uses, and why
Nearby places to West Hendon
Other services in West Hendon
After we’ve gone
Simple habits make a real difference. Our advice:
- Keep the MCS certificate with the manufacturer’s paperwork
- Do not block radiators or indoor units with furniture
- Diary the next service
Handover includes the controls and how to get the best from a heat pump. Steady running suits a heat pump better than switching on and off so we set the controls up with you.
Keep the outdoor unit clear of leaves, plants and stored items. It needs good airflow to collect heat from outside so keep it unobstructed.
What we do, step by step
Wherever the system can be run before we leave, we run it and check it in operation. Then we show you what we have done and answer any questions, and anything that needs a follow-up is pointed out there and then. The visit takes from a couple of days to around a week, depending on the system and how much of the heating changes. In a London area like West Hendon, parking and access are worth sorting out before the day.
- First, a chat about the property and your goals for the heating.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We explain which type of heat pump suits the home and whether a grant could apply.
- We install the heat pump and connect it up.
- We commission it, complete the MCS certificate and show you how to use it.
Getting ready for the visit
- Clear a path to the units and the space around them
- Plan for pets to be kept clear during the visit
- Clear access to the fuse board
How to get a quote
Quotes do not take long. Call or email with a few details and we’ll come back to you the same working day. Where a survey is needed, we arrange a time that suits you.
Read more
How the job changes from property to property
Hot water cylinders
Existing cylinders may not be suitable for a heat pump and we tell you if it needs replacing.
Air-to-water heat pumps
Air-to-water systems work at lower temperatures than boilers, which is why radiator sizing is part of the survey.
Your questions about air source heat pumps in West Hendon
Is planning permission needed for a heat pump in West Hendon?
It comes down to the building and the spot chosen for the outdoor unit. Historic England lists about 2 buildings and structures within half a mile of the centre of West Hendon. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for West Hendon, typically Brent council).
Can I have air conditioning in a flat in West Hendon?
Typically, yes, though leaseholders normally need the freeholder’s agreement. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Will I get records for the system?
Yes. You get a written record of each visit, including F-Gas records for any refrigerant work. File them with the system’s paperwork.
Why does F-Gas certification matter?
The law says any company working on equipment containing F gas has to be certified, and each engineer needs the right qualifications too. It’s how you know the refrigerant is being handled legally and safely.
Are you F-Gas certified?
AirCon Doctor is an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We are members of Checkatrade too.
Can you come out in an emergency?
Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we will tell you what to do first.
Will you make a mess?
Protection goes down first: dust sheets over floors and anything close to the work. Any drilling is agreed with you first, and we clear up the dust and offcuts when we finish.
Air source heat pumps around West Hendon
About 35% of homes in and around West Hendon have been built since 2000, according to the Valuation Office Agency’s council tax figures, and the last census (2021) found about 52% of households live in flats. Better insulated, newer homes are often a good match for a heat pump. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better. In London, outside space and the rules for flats often decide which kind of heat pump suits.
Live in one of the older houses around St Matthias the Apostle church? Expect the survey to look closely at heat loss and at the building’s planning status.
West Hendon is about 2 miles north of Neasden, in Greater London. Whatever kind of property you have in West Hendon, we can help with air source heat pumps. You will hear back from us the same working day, and there’s a 24/7 emergency line. Count every place we list in Greater London and you reach 764, with West Hendon on the list. London, roughly 9 miles off, has its own page on this site.
Not far from West Hendon, a recent job of ours was on Richmond Hill, Richmond (TW10), about 9 miles south: installing a Mitsubishi Electric Zubadan multi-split system serving four bedrooms, the study and the living room: six indoor units in total.
Being close to the A5, West Hendon is easy for our engineers to reach. Local streets include Alpini Road, Catkin Road and Garrick Road, all of which are in our area. If you are just outside West Hendon, we cover The Hyde (1 mile south), Colindale (1 mile north), The Burroughs (1 mile north-east), Hendon (1 mile east) and Staples Corner (1 mile south-east). Larger places within reach include London (9 miles south-east), City of Westminster (6 miles south-east), Marylebone (6 miles south-east) and Kensington (6 miles south).
What’s near West Hendon
In West Hendon, that means homes and buildings near Woodfield School, Moon Under Water pub and Brampton College and the streets around them. There’s a railway station in West Hendon itself: Hendon station. Nearby you’ll also find Brent Cross Shopping Centre (1.1 miles east) and Church Farmhouse Museum (1 mile north-east). Not far away are Masons Field and Parliament Hill.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager