Hampshire · Heat pump installation
Heat pump installation in West Green, Hampshire
Air source heat pumps across West Green and nearby, from a site survey or diagnosis to sign-off with the price fixed before work begins.
- A boiler that’s getting old
- Choosing between air-to-water and air-to-air
- Not knowing whether a grant applies
Air source heat pumps for homes and businesses in West Green
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home; adding it alongside a boiler does not qualify. If you are dealing with planning and permitted development questions and a boiler that’s getting old, we can sort it out.
Space for an outdoor unit is rarely an issue near West Green, so the design focuses on heat loss and radiators.
Any work on the refrigerant circuit is recorded: what was done, the refrigerant type and any amount added or recovered. File them with the system’s paperwork, as a manufacturer or a future engineer may ask to see them.
- Where
- West Green (RG27)
- Region
- Hampshire
- Price guide
- £8,000–£16,000 before the grant, 0% VAT on homes
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Quotes
- A fixed-price quote up front
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
What we do, step by step
On the day, we arrive at the time agreed with you and run through the plan before anything else. Floors and furniture near the work are covered with dust sheets, and the electrics are made safe before any panel comes off. The work itself takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Photos of the existing unit help with repairs and servicing in West Green.
- You tell us about the home and what you want from a heat pump.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We explain which type of heat pump suits the home and whether a grant could apply.
- The system is installed and connected to the controls.
- After commissioning, you get the MCS certificate and a handover.
Preparing for the visit
- Mention any roof access, ladders or high-level work
- Clear a path to the units and the space around them
- Name a contact who can meet us at the agreed time
How to get a quote
Here’s what helps us quote: the address and the type of property, a few pictures, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Then ring 07833 053749 or email us.
Read more
What happens if it’s left?
Radiators that are too small for a heat pump’s lower flow temperature leave rooms cool. Checking and upsizing them as part of the installation avoids that. For a village like West Green, booking ahead lets us plan the trip properly.
Our prices page shows typical ranges, but your price depends on the job in front of us. Call for a fixed-price quote, and we will talk you through it.
Why us?
- Electrical work covered by our NICEIC approval
- A 24/7 emergency line
- Every job looked at before it’s priced
- MCS certification for heat pump work
Read our cost guide and our accreditations and certificates.
System by system
VAT on heat pumps
Heat pumps in homes carry 0% VAT until 31 March 2027, and 5% after that, under HMRC Notice 708/6. It doesn’t apply to businesses.
Air-to-air heat pumps
Air-to-air heat pumps warm rooms through indoor units and can cool them in summer. They don’t heat hot water, so that has to come from elsewhere.
West Green: your questions answered
Will you come out to West Green?
Yes. West Green is within the area we cover across London and the South East. Visits to smaller places are planned so the engineer arrives with what the job needs.
Is a heat pump in West Green permitted development?
That depends on the building and where the outdoor unit goes. Central West Green sits inside a conservation area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where necessary, we check with Hart council, which is normally the planning authority for West Green.
What warranty do I get?
The manufacturer provides it, on its own terms. Some brands make regular servicing a condition, so keep your service records.
Why use an F-Gas certified company?
Anyone installing, repairing or servicing the refrigerant side must be qualified, and their company certified. Ask to see proof before you book anyone and we will gladly show you ours.
How long does a heat pump installation take?
A typical installation takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. The programme is planned to keep time without heating short and agreed before any work starts.
Do you offer emergency call-outs?
Yes. For anything urgent, such as a system failing in a server room or water leaking from a unit, ring our 24/7 line and we’ll tell you what to do first.
Do you offer maintenance contracts?
Yes. Send details of the systems and how they’re used and we’ll propose a schedule and quote for it. Leak checks required by the F-gas rules can be built in for larger systems.
Nearby places to West Green
More services for West Green
Safe owner checks
Owner care supports servicing; it does not replace it. Simple care keeps the air moving through the system, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and call us on 07833 053749, or email if that’s easier.
Homes in West Green and heat pumps
About 68% of households live in detached or semi-detached houses, according to Census 2021 figures. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
If your home is one of the older properties near St Mary's Church, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. Stratfield Saye House, roughly 4.6 miles north-west, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
West Green is about 4 miles north-west of Fleet, in Hampshire. We cover West Green for air source heat pumps and across the rest of Hampshire. Our list for Hampshire has 683 entries, and West Green is one. We also work in Guildford, about 16 miles from West Green.
Not far from West Green, a recent job of ours was on Castle Street, Farnham (GU9), about 8 miles south-east: installing a Fujitsu multi-split system serving three offices and a client meeting room.
Our working area takes in RG27 in full. Other places close to West Green include Phoenix Green (1 mile south-east), Murrell Green (1 mile south-west), Winchfield (1 mile south-east), Hook (2 miles south-west) and Hook Common (3 miles south-west). Within a short drive, we also cover Basingstoke (8 miles west), Farnborough (7 miles east), Fleet (4 miles south-east) and Aldershot (8 miles south-east).
Landmarks near West Green
We fit and service air conditioning in homes and premises around Phoenix Inn, among other places. West Green’s nearest station is Winchfield station, roughly 1.3 miles south-east. A little further out are Hart Shopping Centre (3.8 miles east) and Fleet Community Hospital (3.4 miles east). The countryside around West Green includes Fleet Pond Nature Reserve and Tundry Hill.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager