Medway · Heat pump installation
Heat pump installation in Wallend, Medway
Need air source heat pumps in Wallend? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, then sign it off with written records.
- Plans to switch to electric heating with a heat pump
- Working out where a cylinder could go
- Checking whether planning permission is needed
What the work involves, system by system
Air-to-air heat pumps
Air-to-air heat pumps are now covered by permitted development rules in England, subject to conditions. A unit used solely for cooling is not covered and need a check with the council.
Radiators and underfloor heating
At lower water temperatures, radiators give out less heat, and the survey checks each one.
Air source heat pumps for homes and businesses in Wallend
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation and the installer makes the application. Eligibility depends on the property, so we confirm it before anything is agreed. Typical jobs include working out whether radiators need upsizing and not knowing whether a grant applies, on air-to-water heat pumps, air-to-air heat pumps and hot water cylinders.
Homes around Wallend usually have room outside for a heat pump, so the design focuses on heat loss and radiators.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll explain how the manufacturer’s terms are likely to apply before anything chargeable is done.
- Place
- Wallend (ME3)
- Wider area
- Medway
- Prices
- £8,000–£16,000 (0% VAT on homes), before the grant
- Price
- Fixed-price quote after a site survey
- Certified
- F-Gas certified company, NICEIC approved, MCS
- Call
- 07833 053749
- Last updated
- 30 October 2026
Air source heat pumps in Wallend: the local picture
Wallend is within about 1 mile of the coast. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. The 2021 Census found about 38% of households in terraced houses. Terraced houses share walls with neighbours, which helps, but the outdoor unit position needs care with noise next door.
Older homes near Church of St James may need extra checks for planning and heat loss before a heat pump is designed. Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
Wallend is about 5 miles north-west of Minster, in Medway. For air source heat pumps in and around Wallend, please phone 07833 053749 or drop us a line for a fixed-price quote. Our area covers London and the South East, including Wallend. Wallend is one of 68 places in Medway we cover for homes and businesses. Bromley, roughly 30 miles off, has its own page on this site.
If your postcode is in ME3, we can take the job on. Being close to the B2001, Wallend is simple for us to get to. We also cover Grain (1 mile east), Blue Town (2 miles east), Sheerness (3 miles east), Queenborough (3 miles south-east) and Rushenden (3 miles south-east). Larger places within reach include Gillingham (8 miles south-west), Chatham (10 miles south-west), Rochester (10 miles south-west) and Rainham (8 miles south-west).
Around Wallend
We fit and service air conditioning in homes and premises around The Hogarth Inn, among other places. The closest station to Wallend is Sheerness-On-Sea station, about 2.6 miles east of the centre. Other landmarks nearby include Bluetown Heritage Centre (2.3 miles east). The countryside around Wallend includes Bishop Saltings.
What affects the quote in Wallend
The quote reflects the job in front of us. We consider:
- The pipe route between the units
- The electrical supply and whether a new circuit is needed
- Whether we need access equipment for high-level work
One room or a whole building, the quote is built the same way: the work involved, the access and the equipment. The price is fixed before any work starts, and the quote sets out the VAT.
What to send for a quote
A few details help us quote accurately. When you get in touch, it helps to send:
- Any error code or flashing light on the display
- The outdoor side of the property, including any roof or flat area
- Wide photos of the room or the existing unit
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and many jobs can be priced from that.
Wallend questions
Is Wallend within the area you cover?
Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.
Is the heat pump grant available in Wallend?
Wallend is covered, as the scheme runs across England and Wales. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. You don’t apply yourself: the MCS certified installer does, which is us.
Who is responsible for leak checks?
The operator of the equipment, working with qualified engineers. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We’ll work out which band applies to yours.
Do I need new radiators for a heat pump?
Some radiators may be fine as they are, and some may need to be larger. Heat pumps run at lower flow temperatures, so radiators give out less heat so we check every radiator against the room’s heat loss.
How quickly will you reply?
You’ll hear from us the same working day. For a breakdown that can’t wait, call our 24/7 emergency line.
Why use an F-Gas certified company?
Anyone installing, repairing or servicing the refrigerant side must be qualified, and their company certified. It’s worth checking before you book and we will gladly show you ours.
Will skipping a service affect the warranty?
That depends on the brand. If servicing is in the terms, missing one could affect a claim and we’ll tell you what your brand asks for.
Also near Wallend
What else we do in Wallend
Honest limits
Some problems need a different service or another trade:
- Disconnecting or servicing a gas boiler
- Tax advice on your own circumstances
- Improving the building’s insulation
If you are not sure, just phone us on 07833 053749 or use the quote form and we will give you a straight answer before booking.
Parts of the system we cover
- Homes heated by oil, LPG or gas
- Air-to-water heat pumps
- Underfloor heating
- Radiator systems
- Air-to-air heat pumps
- Hot water cylinders
The process
Think of the visit in three stages: look, put right and sign off. First comes a careful look at the system or the space, then the work itself, and finally we test, record and explain. The middle part takes longest, and that takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Pictures of the space and where the outdoor unit could go let us plan the work in Wallend.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- The system is commissioned and registered under MCS, and we show you how to use it.
Preparing for the visit
- Name a contact who can meet us at the agreed time
- Clear access to the fuse board
- Clear the space around the indoor unit, or where it will go
Getting a quote
Every quote starts with a look at the job, from a site survey or, where the job is straightforward, from pictures and measurements. After that, we send a fixed price before any work starts.
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What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead