East Sussex · Heat pump installation
Air Source Heat Pumps in Upper Wellingham
Heat pump installation, in Upper Wellingham and nearby. Ask us for a fixed-price quote; we reply the same working day.
- Not knowing whether a grant applies
- Working out whether radiators need upsizing
- Choosing between air-to-water and air-to-air
Air source heat pumps for homes and businesses in Upper Wellingham
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it does not apply to businesses. For air-to-air systems, we confirm the VAT on your quote. This is general information, not tax advice. The work covers air-to-air heat pumps, radiator systems and hot water cylinders, and the jobs we see most are an oil, LPG or gas boiler near the end of its life and moving away from fossil-fuel heating.
Space for an outdoor unit is rarely an issue near Upper Wellingham, so the design focuses on heat loss and radiators.
AirCon Doctor is an F-Gas certified company and NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Place
- Upper Wellingham (BN8)
- Region
- East Sussex
- Costs
- £8,000–£16,000 (0% VAT on homes), before the grant
- Replies
- On the working day you ask
- Quote
- Fixed, in writing
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Phone
- 07833 053749
- Updated
- 30 October 2026
The process
We book the visit for a day and time that suit you, and we keep you posted if anything changes. When we arrive, we check the job against the survey or the pictures you sent. Anything unexpected is raised with you before we go further. From there, the work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. For a village like Upper Wellingham, tell us about narrow lanes, gates and parking when you book.
- It starts with a conversation about the home, the existing heating and your plans.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
How to prepare
- Make sure someone can let us in at the agreed time
- Let us know if the units are on a roof, a high wall or in a locked area
- Plan for pets to be kept clear during the visit
How to get a quote
Quoting starts with a diagnosis, from a site survey or, where the job is straightforward, from pictures and measurements. After that, we send a fixed price before any work starts.
Advice
Heat pumps in Upper Wellingham: local notes
Historic England lists about 7 buildings and structures within half a mile of the centre of Upper Wellingham, including Wellingham Cottages (grade II). That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where needed, we check with the planning team at Lewes council, which typically handles Upper Wellingham. About 70% of households live in detached or semi-detached houses, according to the 2021 Census. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
Older homes near The Parish Church of St Mary may need extra checks for planning and heat loss before a heat pump is designed. Glyndebourne, roughly 2.2 miles south-east, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Upper Wellingham is about 2 miles north-east of Lewes, in East Sussex. Whatever kind of property you have in Upper Wellingham, we can help with air source heat pumps. You’ll hear back from us the same working day, and there’s a 24/7 emergency line. Our area takes in 289 places across East Sussex. You can also see our page for Burgess Hill, about 8 miles away.
Not far from Upper Wellingham, a recent job of ours was on High Street, Lewes (BN7), about 2 miles south-west: installing a Fujitsu wall-mounted split system in the retail area, with the outdoor unit positioned in the rear courtyard to preserve the listed street frontage.
Our engineers cover all of BN8 and the streets around it. Nearby, we also cover air source heat pumps in Barcombe Mills (1 mile north), Norlington (1 mile south-east), Barcombe (1 mile north-west), Barcombe Cross (2 miles north-west) and Broyle Side (2 miles east). Within a short drive, we also cover Eastbourne (14 miles south-east), Seaford (9 miles south), Hailsham (10 miles east) and Crowborough (12 miles north-east).
What’s near Upper Wellingham
Locally, jobs take us to houses, flats and workplaces close to The Cock Inn and the streets around them. The closest station to Upper Wellingham is Cooksbridge station, roughly 2.1 miles west of the centre. Other landmarks nearby include Lewes Castle (2.6 miles south-west) and Lewes Victoria Hospital (2.8 miles south-west). The countryside around Upper Wellingham includes Malling Down and Cliffe Hill.
Nearby places to Upper Wellingham
More services for Upper Wellingham
What owners can safely do
Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and call 07833 053749 or write to us at info@aircondoctor.co.uk.
Never try to top up, release or handle refrigerant yourself. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and refrigerant lines can cause cold burns. A suspected leak is our job, not yours.
When something else is needed
We’ll always give you a straight diagnosis, so here’s what air source heat pumps will not do:
- Improving the building’s insulation
- Getting planning permission or listed building consent on your behalf
- Disconnecting or servicing a gas boiler
If you’re not sure, just call 07833 053749 or use the quote form and we’ll give you a straight answer.
What the work covers
- Air-to-water heat pumps
- Hot water cylinders
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Underfloor heating
- Radiator systems
What the work involves, system by system
Heat loss surveys
Without a proper survey, a heat pump can be too big or too small and that matters for comfort and running.
Air-to-air heat pumps
The £2,500 grant for air-to-air applies only when the system replaces the fossil-fuel heating and covers the whole home’s demand. It must be installed by an MCS certified installer and be in a home.
Upper Wellingham: your questions answered
Is Upper Wellingham within the area you cover?
We do. Villages and hamlets get the same service as the bigger towns. A few pictures and the postcode are enough to get things started.
Is the heat pump grant available in Upper Wellingham?
Yes, if the home and the heat pump meet the scheme’s rules: Upper Wellingham is in England, where it applies. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. We hold MCS certification, so the application is ours to make for you.
Do you work on all makes?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For a new system, we suggest the make and model that suit the property and tell you why.
Are my radiators big enough for a heat pump?
It varies from room to room. We check them all during the survey and the quote shows what’s needed.
How long will it take to install a heat pump?
Expect it to take several days for an air-to-water system with a new cylinder, less for an air-to-air system. The cylinder, the radiators and the pipework make the biggest difference and the timing is set out with your quote.
Do you provide F-Gas records?
Yes, on every job. A new system comes with commissioning details, F-Gas records and the manufacturer’s warranty information, while repairs and services get a written note of what was found and done.
Can I do any of the installation myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That is a legal requirement, and manufacturers expect it for their warranty too. We’re happy to quote for the full job, supply to commissioning.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager