Kent · Heat pump installation
Heat pump installers in Ulcombe
Our engineers work in Ulcombe on air source heat pumps. Diagnosis first, a fixed price and proper paperwork when we finish.
- An oil, LPG or gas boiler near the end of its life
- Replacing a combi boiler with a heat pump
- Questions about the Boiler Upgrade Scheme
What happens on the day
The first job on site is protection: sheets over the floor and any furniture nearby and nothing is moved without asking you. After that, anything electrical is made safe and we start. The work on site takes several days for an air-to-water system with a new cylinder, less for an air-to-air system, and we clear up before we go. Pictures of the space and where the outdoor unit could go let us plan the work in Ulcombe.
- We talk through your home, your current heating and what you want from a heat pump.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Getting ready for the visit
- Tell us about parking and loading
- Keep pets and children away from the work area
- Let us know if the units are on a roof, a high wall or in a locked area
How to get a quote
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and many jobs can be priced from that.
Advice
How we handle air source heat pumps in Ulcombe
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it does not apply to businesses, and for air-to-air systems we confirm the VAT on your quote. Please treat this as general information rather than tax advice. The work covers air-to-air heat pumps, hot water cylinders and radiator systems, and the jobs we see most are working out where a cylinder could go and deciding on the outdoor unit position.
If your home in or near Ulcombe is heated by oil, LPG or electric heaters with no mains gas, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027.
AirCon Doctor is an F-Gas certified company and NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Refrigerant work is done by engineers who hold the F-gas qualifications the law requires.
- Location
- Ulcombe (ME17)
- Wider area
- Kent
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Replies
- Answered the same working day
- Quotes
- A fixed-price quote up front
- Approvals
- NICEIC and F-Gas, MCS
- Call
- 07833 053749
- Page updated
- 30 October 2026
Towns and villages near Ulcombe
What else we do in Ulcombe
Heat pumps in Ulcombe: local notes
Valuation Office Agency council tax records show about 32% of homes in Ulcombe and the neighbourhoods around it were built in 2000 or later, and about 71% of households live in detached or semi-detached houses, according to Census 2021 figures. Newer homes typically lose less heat, which tends to suit a heat pump well. Houses normally have space for an outdoor unit and a hot water cylinder. Church of All Saints, listed at grade I, is one of roughly 7 protected buildings and structures in the half-mile around Ulcombe’s centre. So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area?
If your home is one of the older properties near All Saints Church, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. Leeds Castle, roughly 2.5 miles north, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Ulcombe is about 6 miles south-east of Maidstone, in Kent. We cover Ulcombe for air source heat pumps, along with the rest of Kent. Ulcombe is one of 922 places in Kent we cover. East Grinstead is in our area too, around 29 miles away.
We cover homes and businesses on The Street and Chapmans Place and the roads around them. Our working area takes in ME17. Other places close to Ulcombe include Fairbourne Heath (1 mile north-east), Eastwood (1 mile south-east), Kingswood (1 mile north-west), Chartway Street (1 mile north-west) and Broadstone (1 mile south-east). We also work in nearby towns such as Maidstone (6 miles north-west), Ashford (11 miles south-east), Sittingbourne (10 miles north-east) and Faversham (13 miles north-east).
Around Ulcombe
Around Ulcombe, our work takes us to homes and businesses near The Harrow Public House. For rail, the closest station is Harrietsham station, roughly 2.5 miles north-east. Other landmarks nearby include Sutton Valence Castle (2 miles west) and The Dog Collar Museum (2.3 miles north).
Looking after your system
After the visit, a few habits help:
- Leave space around the outdoor unit
- Do not block radiators or indoor units with furniture
- Read the manufacturer’s warranty terms for your brand
Now and then in cold weather, the outdoor unit defrosts itself. It may give off steam or sound different for a few minutes and it’s part of how the system works.
Let the heat pump run steadily rather than switching it on and off, using the settings agreed at handover.
Honest limits
To be straight with you, there are a few things this work won’t fix:
- A grant for a home that does not meet the scheme rules
- Disconnecting or servicing a gas boiler
- Tax advice on your own circumstances
Not sure which it is? You can call us on 07833 053749 or drop us a line and we’ll tell you honestly.
Parts of the system we cover
- Air-to-air heat pumps
- Hot water cylinders
- Air-to-water heat pumps
- Underfloor heating
- Homes heated by oil, LPG or gas
- Radiator systems
Let and managed properties
If you look after several properties, we can quote and plan the work across all of them. Each property gets its own records, so the files stay tidy.
Under the GB F-gas rules, responsibility for leak checks is shared between whoever operates the equipment and the engineers who work on it. Where a building is let or managed, the lease or contract should make clear who looks after the system and we are happy to deal with whoever it is.
FAQs for Ulcombe
Will you come out to Ulcombe?
Yes, and the size of the place makes no difference to how we work. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Is the heat pump grant available in Ulcombe?
Yes, if the home and the heat pump meet the scheme’s rules: Ulcombe is in England, where it applies. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. You don’t apply yourself: the MCS certified installer does, which is us.
Which manufacturers do you install and repair?
We work with the leading brands, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we will take it from there.
Will I need planning consent for an air source heat pump?
Many installations on houses in England fall under permitted development, subject to the rules. Listed buildings and their curtilages are excluded, and listed building consent is a separate matter, so we check for your property.
What’s the price of a heat pump installation?
Air-to-water systems are £8,000–£16,000 (0% VAT on homes), before any grant. Your price depends on the survey, the emitters and the hot water and the quote is fixed.
Will skipping a service affect the warranty?
For some brands, yes. Send us the make and model and we will tell you what the manufacturer expects and stick to the interval they set.
How long does a heat pump installation take?
The work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. The survey lets us set a firm programme, so ring 07833 053749 or use the quote form to arrange one.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager