Kent · Heat pump installation
Heat pump installers in Swattenden
For heat pump installation in Swattenden, one call is all it takes: diagnosis, fixed price, work and sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.
- Moving away from fossil-fuel heating
- Finding a place for the outdoor unit
- Questions about the Boiler Upgrade Scheme
After we’ve gone
Once we have finished, these simple steps help:
- File the MCS certificate safely
- Seal draughts where you can
- Avoid switching the heat pump on and off often
If you were eligible for a grant, we handle the application and keep you updated since the grant goes through the installer.
A well-insulated home helps a heat pump because it reduces the heat the system needs to supply.
Air source heat pumps in Swattenden, done properly
Every installation starts with a heat loss survey. That tells us how much heat the home needs, room by room, so the heat pump and the radiators or indoor units can be sized properly. Sizing by rule of thumb is not good enough. If the problem is planning and permitted development questions and radiators that may be too small for a heat pump, we can sort it out.
Space for an outdoor unit is rarely an issue near Swattenden, so the design focuses on heat loss and radiators.
We’re an F-Gas certified company, NICEIC approved for electrical work, MCS certified for heat pumps and a Checkatrade member. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Place
- Swattenden (TN17)
- Wider area
- Kent
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quotes
- Fixed, in writing
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Enquiries
- Same working day
- Phone
- 07833 053749
- Reviewed
- 30 October 2026
Air source heat pumps around Swattenden
The centre of Swattenden lies within a conservation area. Charity Farmhouse, listed at grade II, is one of roughly 6 protected buildings and structures in the half-mile around Swattenden’s centre. So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area? About 35% of homes across Swattenden and its surrounding area were built before 1919, according to VOA council tax data, and Census 2021 figures found about 71% of households in detached or semi-detached houses. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Period properties close to Congregational Church can suit a heat pump, though insulation and any heritage protection are checked first. Every heat pump design starts with a room-by-room heat loss calculation.
Swattenden is about 12 miles east of Royal Tunbridge Wells, in Kent. Across the TN17 area, our engineers can take on air source heat pumps. Swattenden is one of 922 places in Kent where we work for homes and businesses. We also work in Eastbourne, about 23 miles from Swattenden.
The closest recent job we can point to from Swattenden was on High Street, Battle (TN33), about 12 miles south: installing two Samsung wall-mounted units in the dining room and a single unit in the kitchen preparation area.
Postcode districts we cover here: TN17. We also cover the places around Swattenden: Hartley (1 mile west), Cranbrook (1 mile north), Baker's Cross (1 mile north-east), Coursehorn (1 mile north-east) and Gill's Green (2 miles south-west). We also work in nearby towns such as Maidstone (13 miles north), Ashford (15 miles east), Royal Tunbridge Wells (12 miles west) and Tonbridge (14 miles north-west).
Local landmarks in Swattenden
In Swattenden, that means homes and buildings near Duke Of York Public House Little Tudor and Crane Valley, among other places. Nearby you’ll also find Sissinghurst Castle (3.2 miles north-east) and Benenden Hospital (3.9 miles east).
What happens on the day
You don’t need to do much on the day. Just let us in and point us to the units, or to where they’ll be fitted, and we take it from there. Before we leave, the area is tidied and we explain what we have done. We plan the trip to Swattenden around you.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
How to prepare
- Tell us about any building rules, permits or sign-in
- Let us know where the consumer unit is
- Plan for pets to be kept clear during the visit
Getting a quote
To help us quote: the address and the type of property, pictures of the rooms or units, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Then ring us on 07833 053749 or email us.
Advice
Places near Swattenden
Other services in Swattenden
Let and managed properties
Keeping records across a portfolio is half the battle. Every visit is written up, with F-Gas records wherever refrigerant work is involved, so you can show what was done and when.
Portfolio owners often want one contractor and one number. Our area covers Greater London and the South East, so a run of properties can go into one programme and kept to a regular schedule.
Your questions about air source heat pumps in Swattenden
Can I get the Boiler Upgrade Scheme grant in Swattenden?
Swattenden is covered, as the scheme runs across England and Wales. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. You don’t apply yourself: the MCS certified installer does, which is us.
Is Swattenden within the area you cover?
Yes, and the size of the place makes no difference to how we work. A few pictures and the postcode are enough to get things started.
What’s the price of a heat pump installation?
Expect £8,000–£16,000 for an air-to-water system, with 0% VAT on homes, before the grant is taken off. Where you land depends on the size of heat pump, any radiators that need changing and the hot water cylinder. Air-to-air is priced after a survey.
Is a heat pump permitted development?
Under the Planning Portal rules, a heat pump on a house can often be permitted development. Listed buildings are excluded, and listed building consent is separate. We check what applies to you.
How much time does a heat pump install need?
A typical installation takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We plan the work so you are without heating for as little time as possible, and we explain it in advance.
Will I get records for the system?
Yes. It’s your proof of what was done: the date, the work, and any refrigerant added or recovered.
Should I choose air-to-water or air-to-air?
Air-to-water suits homes with radiators and a cylinder; air-to-air suits rooms that need heating and cooling. The survey helps decide. Both are part of what we install.
Different systems, different jobs
Heat loss surveys
Getting the survey right avoids undersized or oversized systems, and both cause problems.
VAT on heat pumps
Heat pumps in homes carry 0% VAT until 31 March 2027, and 5% after that, under HMRC Notice 708/6. It doesn’t apply to businesses.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager