Kent · Heat pump installation
Heat pump installation in Stone Hill, Kent
Air source heat pumps for Stone Hill, from F-Gas certified engineers, with the manufacturer’s warranty terms explained on your quote. Enquiries answered the same working day.
- Replacing a combi boiler with a heat pump
- Planning and permitted development questions
- Deciding which kind of heat pump suits the home
How we price air source heat pumps
The survey or diagnosis tells us what the work involves. We look at:
- The pipe route between the units
- A single visit or a regular plan
- The electrical supply and whether a new circuit is needed
Height, access and the distance between the indoor and outdoor units can all change the price. We take each of them into account and give you a fixed price before we start.
What to send for a quote
What to send for a quote:
- Any previous service or F-Gas records
- The outside wall, roof or yard where the outdoor unit sits or would go
- Wide photos of the room or the existing unit
Quotes don’t take long. Send a few details and photos, and we reply the same working day. If we need to see the property first, we book a survey at a time that works for you.
How we handle air source heat pumps in Stone Hill
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses. For air-to-air systems, we confirm the VAT on your quote. This is general information, not tax advice. If you are dealing with finding a place for the outdoor unit and no space for a hot water cylinder, we can help.
Homes around Stone Hill normally have room outside for a heat pump, so the design focuses on heat loss and radiators.
We are an F-Gas certified company, NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Refrigerant work is done by engineers who hold the F-gas qualifications the law requires.
- Place
- Stone Hill (TN25)
- Region
- Kent
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Quotes
- Fixed-price quote after a site survey
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Questions from Stone Hill
Does the Boiler Upgrade Scheme cover homes in Stone Hill?
Yes, the scheme covers homes in England, including Stone Hill, if they qualify. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. The installer applies, and we are MCS certified.
Is planning permission needed for a heat pump in Stone Hill?
It comes down to the building and the spot chosen for the outdoor unit. The half-mile around the middle of Stone Hill holds about 11 listed buildings and structures. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the local planning authority (for Stone Hill, typically Folkestone and Hythe council).
What does F-Gas certified mean?
Certification shows a business is approved to work on systems that hold F gas refrigerant. That isn’t optional: it’s required by law, and AirCon Doctor is certified.
Do you provide F-Gas records?
Yes, always. New installations come with commissioning details, F-Gas records and warranty information, while repairs and services get a written note of what was found and done.
Which type of heat pump is right for my home?
The right choice depends on the property and what you need. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
Will skipping a service affect the warranty?
For some brands, yes. Read the manufacturer’s terms, or send us the make and model and we’ll explain them and stick to the interval they set.
How much time does a heat pump install need?
It takes a few days for most air-to-water installations, with air-to-air systems often quicker. How much of the heating changes decides most of the time, and we confirm the timing with your quote.
What the work involves, system by system
Hot water cylinders
The cylinder size depends on how much hot water the household uses.
Air-to-water heat pumps
An air-to-water heat pump heats water for your radiators or underfloor heating and your hot water cylinder. It takes over from the boiler and we install it to MCS standards.
What we do, step by step
The visit has three parts, a bit like a doctor’s appointment: look, put right and sign off. First we check the system or the space against the plan, then we do the work, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, and that takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Seeing the property in pictures first means the trip to Stone Hill can be planned properly.
- We start with your plans and the property.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- We install the heat pump and connect it up.
- After commissioning, you get the MCS certificate and a handover.
Before we arrive
- Dig out any previous service or F-Gas records
- Plan for pets to be kept clear during the visit
- Let us know where we can park and unload
Get a fixed-price quote
Photos are enough for some jobs; others need a visit first. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, the quote is fixed before anything goes ahead.
Read more
Honest limits
We will not sell you work that does not address the problem, so these are the things it won’t cover:
- Planning decisions, which rest with the council
- Draught-proofing and insulation upgrades
- A grant for a home that doesn’t meet the scheme rules
Not sure which it is? You can ring 07833 053749 and we will tell you honestly.
Where we work
- Air-to-air heat pumps
- Underfloor heating
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Air-to-water heat pumps
- Radiator systems
What a heat pump looks like in Stone Hill
VOA council tax data date about 40% of homes in the Stone Hill area to the post-war years, 1945 to 1972, and the last census (2021) found about 88% of households in detached or semi-detached houses. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
Live in one of the older houses around Church of St Mary? Expect the survey to look closely at heat loss and at the building’s planning status. Westenhanger Castle, roughly 2.2 miles south-east, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Stone Hill is about 5 miles north-west of Hythe, in Kent. Homes and businesses alike in Stone Hill, we can help with air source heat pumps. We reply to enquiries the same working day and our emergency line runs 24/7. In Kent alone we list 922 places and Stone Hill is among them. You can also see our page for Eastbourne, about 38 miles away.
If your postcode is in TN25, you are inside the area we cover. Streets in the area include Stone Hill, Southenay Lane and Cooper's Lane, each of them within reach. Close by, we work in Lilyvale (1 mile north-west), Brabourne Lees (1 mile north-west), Smeeth (1 mile north-west), Ridgeway (1 mile north-west) and Bircholt Forstal (2 miles north). Further out, we also cover Ashford (6 miles west), Canterbury (12 miles north), Dover (14 miles east) and Folkestone (8 miles east).
Local landmarks in Stone Hill
The nearest railway station is Westenhanger station, about 2.4 miles south-east. A little further out are Lympne Castle (3.1 miles south-east) and William Harvey Hospital (3.8 miles north-west). Not far away are Hatch Park and Tolsford Hill.
Also near Stone Hill
Also in Stone Hill
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath