Hampshire · Heat pump installation
Heat pump installation in Stoke, Hampshire
Air source heat pumps for Stoke, from F-Gas certified engineers, with warranty terms explained brand by brand. We reply to enquiries the same working day.
- Deciding on the outdoor unit position
- A boiler that’s getting old
- Checking eligibility for a heat pump grant
Air source heat pumps for homes and businesses in Stoke
Air-to-water heat pumps heat your hot water through a cylinder. Homes with a combi boiler may not have a cylinder, so finding space for one is part of the survey. With air-to-air, hot water has to come from something else. The work covers air-to-air heat pumps, homes heated by oil, LPG or gas and air-to-water heat pumps, and people most often call us about not knowing whether a grant applies and working out where a cylinder could go.
Older and listed homes in villages like Stoke need extra care, and permitted development does not cover listed buildings, so consent comes first.
Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. Keep it with the system’s paperwork so it’s to hand next time.
- Where
- Stoke (SP11)
- Wider area
- Hampshire
- Quote
- Fixed after a survey or pictures
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Response
- We reply the same working day
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
FAQs for Stoke
Is a heat pump in Stoke permitted development?
It comes down to the building and the spot chosen for the outdoor unit. The centre of Stoke is in the St Mary Bourne and Stoke Conservation Area. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the local planning authority (for Stoke, normally Basingstoke and Deane council).
Does the Boiler Upgrade Scheme cover homes in Stoke?
Yes, the scheme covers homes in England, including Stoke, if they qualify. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. The installer applies, and we are MCS certified.
Which type of heat pump is right for my home?
Air-to-water feeds your central heating and hot water, while air-to-air warms and cools rooms directly. With air-to-air, hot water needs another source and the survey helps decide.
Do you offer emergency call-outs?
Yes. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll agree what happens next.
Can we book visits on a schedule?
Yes. Maintenance contracts are part of what we do, set at the interval the system and the manufacturer’s terms need. Each visit is written up and F-Gas records kept where they apply.
Do you provide F-Gas records?
Yes. It’s the record a manufacturer or the next engineer will ask to see: the date, the work, and any refrigerant added or recovered.
When will I hear back?
On the same working day you contact us. Then we agree a date that works for you, with a fixed price before work starts.
What a heat pump looks like in Stoke
The Valuation Office Agency’s council tax figures show about 84% of homes in Stoke and the neighbourhoods around it were built in 2000 or later, and about 63% of households live in detached or semi-detached houses, according to the 2021 Census. Newer homes normally lose less heat, which tends to suit a heat pump well. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
Every heat pump design starts with a room-by-room heat loss calculation. The installer applies for the Boiler Upgrade Scheme grant, and we are MCS certified.
Stoke is about 5 miles north-east of Andover, in Hampshire. Whatever kind of property you have in Stoke, our engineers can help with air source heat pumps. We reply to enquiries the same working day and our emergency line runs 24/7. Across Hampshire, we cover 683 places, and Stoke is one of them. For properties nearby, see our Guildford page (37 miles or so).
Chapel Lane, Crabtree Lane and Stoke Hill and the roads off them are all inside our area. If your postcode is in SP11, we can take the job on. We also cover the places around Stoke: Hurstbourne Tarrant (2 miles north-west), Little London (2 miles south-west), Ibthorpe (2 miles north-west), Smannell (2 miles south-west) and Upper Enham (2 miles south-west). Within a short drive, we also cover Basingstoke (14 miles east), Winchester (15 miles south), Andover (5 miles south-west) and Tadley (14 miles north-east).
Landmarks near Stoke
In Stoke, that means homes and buildings near White Hart pub. Stoke’s nearest station is Whitchurch (Hampshire) station, roughly 4.1 miles south-east of the centre. Nearby you’ll also find Andover War Memorial Hospital (4.6 miles south-west) and Finkley Down Farm Museum (3.2 miles south-west). Open spaces near Stoke include Anton Lakes and Sidown Hill.
Honest limits
It’s worth knowing the limits before booking:
- Any gas work on the existing boiler
- A grant for a home that doesn’t meet the scheme rules
- Getting planning permission or listed building consent on your behalf
If in doubt, ring 07833 053749 or drop us a line and we’ll say what we think.
Where we work
- Underfloor heating
- Air-to-air heat pumps
- Radiator systems
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Air-to-water heat pumps
Fixed-price quotes for air source heat pumps in Stoke
Our prices page gives typical ranges, but every job is priced on its own. The quote depends on:
- What kind of system it is
- Access, including height, roofs and ladders
- What state the existing equipment is in
One room or a whole building, we price it on the same basis: what needs doing, how we get to it and what it needs. You will have a fixed price before work begins, with VAT shown clearly.
Asking for a quote
To speed up the quote, please include:
- A short video of any fault, such as a noise or a flashing light
- The postcode and whether it’s a home, flat or business
- The outdoor side of the property, including any roof or flat area
Every quote shows the VAT clearly, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. To get one, phone us on 07833 053749 or write to us at info@aircondoctor.co.uk.
Nearby places to Stoke
More services for Stoke
Different systems, different jobs
VAT on heat pumps
Please treat this as general guidance rather than tax advice.
Hot water cylinders
Existing cylinders may not be suitable for a heat pump and we tell you if it needs replacing.
What we do, step by step
We book the visit for a day and time that suit you, and we keep you posted if anything changes. On arrival, the engineer compares the job with the survey, your pictures or the details you gave us. Anything unexpected is raised with you before we go further. From there, the work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Photos of the room and the outside of the property help us plan a visit to Stoke.
- It starts with a conversation about the home, the existing heating and your plans.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Before we arrive
- Clear the space around the indoor unit, or where it will go
- Arrange for someone to be there to let us in
- Make sure we can reach the consumer unit or fuse board
How to get a quote
Photos are enough for some jobs; others need a visit first. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, you get a fixed price before any work is booked.
Related advice
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath