Kent · Heat pump installation
Heat pump installation in South Street, Kent
Air source heat pumps in South Street from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. Enquiries answered the same working day.
- Not knowing whether a grant applies
- Planning and permitted development questions
- Choosing between air-to-water and air-to-air
Air source heat pumps for homes and businesses in South Street
We install air source heat pumps in South Street and across Kent, and we are MCS certified. There are two kinds: air-to-water, which heats radiators or underfloor heating and your hot water, and air-to-air, which warms rooms through indoor units and can also cool. We help you work out which suits your home. If the problem is choosing between air-to-water and air-to-air and wanting to stop using oil, LPG or gas for heating, we can sort it out.
In a place like South Street, some homes are listed, and permitted development does not cover listed buildings, so we check consent first.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We will explain how the manufacturer’s terms are likely to apply before any chargeable work goes ahead.
- Where
- South Street (ME13)
- Region
- Kent
- Price
- Fixed after a survey or photos
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Enquiries
- We reply the same working day
- Phone
- 07833 053749
- Checked
- 30 October 2026
South Street: your questions answered
Will you come out to South Street?
Yes, smaller places are covered as well as towns. Send a few details and photos, and we reply the same working day.
Can I fit a heat pump in South Street without planning permission?
There’s no single answer: the building and the outdoor unit position decide it. Central South Street sits inside the South Street Conservation Area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Swale council, which is usually the planning authority for South Street first.
Will my radiators work with a heat pump?
We find out during the survey. Where a radiator is already large enough, it stays, and any that need upsizing are set out in the quote.
Do you work on all makes?
We work with the leading brands, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we’ll take it from there.
Do you look at the job first?
Yes. For simple jobs, pictures and a few details can be enough, while larger systems and faults that need testing are seen on site.
Is there a Boiler Upgrade Scheme grant for air-to-air?
The scheme offers £2,500 for air-to-air, but the conditions are strict. It won’t apply if the system is an add-on next to a boiler, and it must cover the whole heating demand.
Will I get records for the system?
Yes. It’s the record a manufacturer or the next engineer will ask to see: a dated note of the work, with refrigerant details where they apply.
Owner checks or an engineer?
Never try to top up, release or handle refrigerant yourself. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and refrigerant lines can cause cold burns. A suspected leak is our job, not yours.
Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and phone 07833 053749 or send an email.
System by system
Heat loss surveys
We look at walls, windows, floors, roofs and ventilation, and the size of each room.
The Boiler Upgrade Scheme
Not every home qualifies and we confirm it before anything is agreed.
What we’re called out for in South Street
When a home is being extended or renovated, it’s a good moment to look at heat pumps. It’s simpler to plan radiators, pipework and a cylinder while the builders are in.
These are the situations we see most often:
- A boiler that is getting old
- Plans to switch to electric heating with a heat pump
- Not knowing whether a grant applies
If you live near Selling station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
Comparing quotes
- Whose warranty applies, and on what terms
- What’s in the price and what is not
- How extra work would be agreed if they find something unexpected
Also near South Street
Also in South Street
Heat pumps in South Street: local notes
About 39% of homes in South Street and the neighbourhoods around it were built before 1919, according to Valuation Office Agency council tax records, and Census 2021 figures found about 74% of households in detached or semi-detached houses. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Houses typically have space for an outdoor unit and a hot water cylinder.
If your home is one of the older properties near Church of St Peter and St Paul, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
South Street is about 3 miles south-east of Preston, in Kent. Anywhere in ME13, we can help with air source heat pumps. Across Kent, we cover 922 places, and South Street is one of them. There’s also a page for Bromley, about 41 miles away.
If your postcode is in ME13, we can take the job on. Whether you are on North Lane and South Street or anywhere close by, our engineers can take on the work. We also cover the places around South Street: Crouch (1 mile north-west), Oversland (1 mile east), Neames Forstal (1 mile south-west), Hickmans Green (1 mile north-east) and Winterbourne (1 mile east). Further out, we also cover Ashford (10 miles south), Canterbury (6 miles east), Sittingbourne (10 miles north-west) and Whitstable (6 miles north-east).
Near you in South Street
In South Street, that means homes and buildings near Mount Ephraim Gardens and The Sondes Arms. South Street has its own railway station: Selling station. Well-known places in the area include Eastbridge Hospital of St Thomas the Martyr (5.7 miles east) and Tower keep castle at Chilham (2.8 miles south). The countryside around South Street includes Blean Woods RSPB Reserve.
The process
We book the visit for a day and time that suit you, and we keep you posted if anything changes. On arrival, the engineer compares the job with the survey, your pictures or the details you gave us. Anything unexpected is raised with you before we go further. From there, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. A note on how to find the property and where to park makes a visit to South Street easier.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Then it’s fitted, commissioned and registered with MCS.
Before we arrive
- Find the manual or the paperwork for the system, if you have it
- Mention any parking restrictions near the property
- Let us know if the building has a permit or sign-in process
Getting a quote
Our prices page gives typical ranges, but your quote is based on your job, because no two buildings, rooms or systems are the same. After a look at the job, by pictures or a survey, the price is fixed. To get going, phone 07833 053749 or drop us a line.
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From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath