East Sussex · Heat pump installation
Air Source Heat Pumps in Shortgate
Heat pump installation, in Shortgate and nearby. Ask us for a fixed-price quote; we reply the same working day.
- Questions about where the outdoor unit can go
- Checking eligibility for a heat pump grant
- A boiler that’s getting old
Air source heat pumps in Shortgate
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it doesn’t apply to businesses, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice. The work covers hot water cylinders, radiator systems and air-to-water heat pumps, and people most often call us about comparing heat pump types and questions about listed buildings or conservation areas.
In a place like Shortgate, some homes are listed, and permitted development doesn’t cover listed buildings, so we check consent first.
Warranty periods vary by brand and by product. Daikin, for instance, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Where
- Shortgate (BN8)
- Region
- East Sussex
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Price
- A fixed-price quote up front
- Replies
- Answered the same working day
- Costs
- £8,000–£16,000 (0% VAT on homes), before the grant
- Call
- 07833 053749
- Last updated
- 30 October 2026
Shortgate questions
Is Shortgate within the area you cover?
Yes. Shortgate is within the area we cover across London and the South East. Visits to smaller places are planned so the engineer arrives with what the job needs.
Can I get the Boiler Upgrade Scheme grant in Shortgate?
Shortgate is in England, where the Boiler Upgrade Scheme runs. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. You don’t apply yourself: the MCS certified installer does, which is us.
Do you have a 24/7 line?
Yes. There’s a 24/7 emergency line for problems that cannot wait for a planned visit. Ring 07833 053749 any time and explain the problem.
Are my radiators big enough for a heat pump?
It depends on each radiator and the room it heats. Heat pumps run at lower flow temperatures, so radiators give out less heat, and the survey checks each one.
How quickly will you reply?
We reply to enquiries the same working day. For a breakdown that cannot wait, call our 24/7 emergency line.
Who is responsible for leak checks?
The operator of the equipment, working with qualified engineers. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We will work out which band applies to yours.
Which manufacturers do you install and repair?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For new systems, we recommend a brand and model to suit the job and explain why.
Let and managed properties
For anyone managing more than one building, we can quote and plan the work across all of them. Each property gets its own records, so the files stay tidy.
Larger air conditioning systems in buildings need more than servicing: systems with an effective rated output over 12 kW need a TM44 inspection by an accredited energy assessor at least every 5 years. We arrange the inspection, get the system ready and put right anything it picks up.
Places near Shortgate
What else we do in Shortgate
After we’ve gone
Once we have finished, these simple steps help:
- Find out the grant position at the survey
- Look at insulation alongside the heat pump
- Diary the next service
If you were eligible for a grant, we handle the application and keep you updated since the grant goes through the installer.
Keep radiators and indoor units unobstructed so the heat can get into the room.
Air source heat pumps in Shortgate: the local picture
About 82% of households live in detached or semi-detached houses, according to the last census (2021). Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these. Shortgate is about 41 miles from central London, well within the area we cover from our base in East Grinstead.
Glyndebourne lies about 3.5 miles south-west. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions. Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
Shortgate is about 4 miles south of Uckfield, in East Sussex. Whatever kind of property you have in Shortgate, our engineers can help with air source heat pumps. You will hear back from us the same working day and our emergency line runs 24/7. Count every place we list in East Sussex and you reach 289, with Shortgate on the list. Burgess Hill, roughly 11 miles off, has its own page on this site.
Not far from Shortgate, a recent job of ours was on High Street, Uckfield (TN22), about 4 miles north: installing a Samsung multi-split system serving three bedrooms and the home office.
If your postcode is in BN8, we can take the job on. Close to Shortgate, our area also takes in Halland (1 mile north-east), East Hoathly (2 miles east), Whitesmith (2 miles east), Chiddingly (3 miles east) and Framfield (4 miles north). Further out, we also cover Eastbourne (12 miles south-east), Seaford (10 miles south), Lewes (6 miles south-west) and Hailsham (7 miles south-east).
Local landmarks in Shortgate
For rail, the closest station is Uckfield station, roughly 3.9 miles north. Other landmarks nearby include Uckfield Community Hospital (3.6 miles north) and Tickerage Castle (4.1 miles north). Open spaces near Shortgate include Cliffe Hill and Malling Down.
What affects the quote in Shortgate
The diagnosis comes before the price. The main factors are:
- The distance and route between the indoor and outdoor units
- Which make and model is being fitted or worked on
- Whether the existing supply is suitable
Homes, offices, shops and public buildings are all priced the same way: what’s needed, how we reach it, the parts and the labour. Ask for a fixed-price quote and we’ll explain each part.
What to send for a quote
Photos and a few facts are often enough to price a simple job. Send what you can of the following:
- The remote or wall controller showing any error
- Wide pictures of the room or the existing unit
- A photo of the consumer unit with the cover closed
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and many jobs can be priced from that.
The process
Testing is the last part of the visit wherever the system can be switched on. Then we explain what was done and answer your questions, and anything that needs a follow-up is pointed out there and then. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. If a lane or gateway near Shortgate is tight for a van, let us know and we will plan for it.
- First we find out about the property, the heating you have now and what you are hoping for.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- Commissioning, MCS certification and a handover of the controls finish the job.
Before we arrive
- Tell us about any building rules, permits or sign-in
- Keep pets and children away from the work area
- Make sure we can reach the outdoor unit, or where it will go
How to get a quote
To get a fixed-price quote, call us on 07833 053749 or fill in the contact form with the address and a few details about the rooms or units involved. A few photos make it quicker. You will hear back from us the same working day.
Related advice
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead