East Sussex · Heat pump installation
Heat pump installers in East Hoathly
Heat pump installation, for East Hoathly and the surrounding area. Call for a fixed-price quote; we reply the same working day.
- Planning and permitted development questions
- An oil, LPG or gas boiler near the end of its life
- Deciding which kind of heat pump suits the home
Air source heat pumps in East Hoathly
As an MCS certified installer, we fit air source heat pumps for homes in East Hoathly and the rest of East Sussex. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We help you work out which suits your home. The work covers hot water cylinders, air-to-water heat pumps and air-to-air heat pumps, and common reasons people get in touch are checking whether planning permission is needed and checking eligibility for a heat pump grant.
Older and listed homes in villages like East Hoathly need extra care, and permitted development doesn’t cover listed buildings, so we check consent first.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Location
- East Hoathly (BN8)
- Wider area
- East Sussex
- Accreditations
- NICEIC and F-Gas, MCS
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Pricing
- Fixed after a survey or photos
- Replies
- Same working day
- Call
- 07833 053749
- Checked
- 30 October 2026
FAQs for East Hoathly
Will you come out to East Hoathly?
We do. Villages and hamlets get the same service as the bigger towns. Send a few details and photos, and we reply the same working day.
Will a heat pump in East Hoathly need planning permission?
The answer turns on the property and where the outdoor unit would sit. The centre of East Hoathly is in the East Hoathly Conservation Area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the local planning authority (for East Hoathly, typically Wealden council) first.
How much VAT is charged on a heat pump in a home?
Not on a home installation at the moment: until 31 March 2027 the rate is 0% in residential accommodation, then 5%. Businesses and hotels pay the standard rate, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice.
Do you work on all makes?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For a new system, we suggest the make and model that suit the property and explain why.
Will you make a mess?
We start with protection: sheets over the floor and nearby furniture. Any drilling is agreed with you first, and we clear up the dust and offcuts when we finish.
Who is responsible for leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
How does the warranty work?
The manufacturer’s warranty, on the manufacturer’s terms. Each brand sets its own conditions and periods, so we explain them on your quote.
How the visit works
We keep the work area tidy as we go, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. The visit takes a few days for most air-to-water installations, with air-to-air systems often quicker. We agree a date with you and plan the visit to East Hoathly so we arrive with what’s needed.
- You tell us about the home and what you want from a heat pump.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- The system is installed and connected to the controls.
- We commission it, complete the MCS certificate and show you how to use it.
Before we arrive
- Keep pets and children away from the work area
- Tell us about parking and loading
- Let us know where the consumer unit is
Ask for a quote
Photos are enough for some jobs; others need a visit first. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.
Read more
Keeping the system healthy
A little care keeps the system in better shape. Our advice:
- Store the MCS certificate and warranty documents together
- Keep up with insulation and draught-proofing
- Find out the grant position at the survey
Handover includes the controls and how to get the best from a heat pump. Heat pumps tend to work best running steadily rather than in short bursts, and we’ll explain the settings for your home.
Let the heat pump run steadily rather than switching it on and off, using the settings agreed at handover.
How we price air source heat pumps
Some jobs are bigger than they look, and some smaller. The main factors:
- Whether the existing supply is suitable
- What we find on the survey or diagnosis
- A single visit or a regular plan
Our prices page shows typical ranges, but each job is priced on what it involves. For a fixed-price quote, phone us on 07833 053749, or email if that’s easier, and we’ll explain what it covers.
Helping us quote
Good photos often save a visit. Try to include:
- A photo of the consumer unit with the cover closed
- The outside wall, roof or yard where the outdoor unit sits or would go
- The address and the type of property
VAT is set out clearly on every quote, and the rate that applies to your job is stated. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. For a fixed-price quote, ring 07833 053749 or send an email.
Heat pumps in East Hoathly: local notes
Census 2021 figures found about 82% of households in detached or semi-detached houses. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
Older homes near The Parish Church may need extra checks for planning and heat loss before a heat pump is designed.
East Hoathly is about 4 miles south-east of Uckfield, in East Sussex. Homes and businesses alike in East Hoathly, our engineers can help with air source heat pumps. You’ll hear back from us the same working day and our emergency line runs 24/7. Across East Sussex, we cover 289 places, East Hoathly among them. The nearest of our city pages is Eastbourne, around 11 miles from East Hoathly.
Our nearest recent job to East Hoathly was on High Street, Uckfield (TN22), about 4 miles north-west: installing a Samsung multi-split system serving three bedrooms and the home office.
If your postcode is in BN8, you are inside the area we cover. You’ll find streets such as High Street, London Road and Rectory Close, all of which are in our area. Places around East Hoathly that are also on our list: Halland (1 mile west), Whitesmith (1 mile south), Chiddingly (2 miles south-east), Shortgate (2 miles west) and Blackboys (3 miles north). We also work in nearby towns such as Eastbourne (11 miles south-east), Bexhill-on-Sea (14 miles east), Seaford (11 miles south) and Lewes (8 miles south-west).
Landmarks near East Hoathly
We fit and service air conditioning in homes and premises around Foresters Arms. East Hoathly’s nearest station is Uckfield station, about 4.2 miles north-west of the centre. Nearby you will also find Sussex Farm Museum (3.5 miles east) and Tickerage Castle (3.2 miles north). For a walk, there’s Selwyns Wood.
Common problems we fix in East Hoathly
People also ask about air-to-air heat pumps because they heat and cool. They warm rooms directly through indoor units, and can cool them when it’s hot. The grant only applies in some cases, so we check first.
Look out for any of the following:
- Ageing boilers that will need replacing
- Comparing heat pump types
- Wanting to stop using oil, LPG or gas for heating
If your home is listed, like Horselunges Manor about 4.6 miles south-east, listed building consent comes before any heat pump work.
What to look for in a quote
- Whether they looked at the job before pricing it
- Why the equipment they’re quoting suits the job
- Whether the quote is a fixed price
Towns and villages near East Hoathly
Other services in East Hoathly
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead