West Sussex · Heat pump installation
Air Source Heat Pumps in Rock
Air source heat pumps across Rock and nearby, from a site survey or diagnosis to sign-off and a fixed price agreed before any work starts.
- Plans to switch to electric heating with a heat pump
- Checking whether planning permission is needed
- Questions about the Boiler Upgrade Scheme
Air source heat pumps for homes and businesses in Rock
A heat pump takes heat from the outside air and moves it into your home, using electricity to drive the process. It works on the same principle as air conditioning, run the other way, and air-to-air heat pumps are sometimes simply called air conditioning. Typical jobs include deciding which kind of heat pump suits the home and deciding on the outdoor unit position, across homes heated by oil, LPG or gas, air-to-water heat pumps and air-to-air heat pumps.
In a place like Rock, some homes are listed, because permitted development doesn’t apply within the grounds of a listed building, so we check consent first.
Some warranty terms depend on the system being serviced regularly by a qualified engineer. Where yours does, a regular service with us keeps that side in order, and every service is written up.
- Place
- Rock (RH20)
- Wider area
- West Sussex
- Quotes
- A fixed-price quote up front
- Replies
- Same working day
- Accreditations
- F-Gas certified company, NICEIC approved, MCS
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Phone
- 07833 053749
- Checked
- 30 October 2026
Before you call an engineer
There are a few things you can safely do yourself: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Keep a note of anything odd: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo of the display helps even more.
Heat pumps in Rock: local notes
About 84% of households live in detached or semi-detached houses, according to Census 2021 figures. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
Parham House, roughly 3.9 miles west, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings. Period properties close to The Parish Church of St Mary can suit a heat pump, though insulation and any heritage protection are checked first.
Rock is about 6 miles north of Worthing, in West Sussex. If you need air source heat pumps in Rock, it’s easy to get a fixed-price quote: please phone 07833 053749 or drop us a line. Our area covers London and the South East, including Rock. Rock is one of 371 towns, villages and districts in West Sussex we cover. Worthing, roughly 6 miles off, has its own page on this site.
The closest recent job we can point to from Rock was on School Hill, Storrington (RH20), about 2 miles west: installing two LG wall-mounted units in the waiting room and the main consulting room.
Jobs in RH20 are looked at, quoted and booked the same way as anywhere else. From Old London Road, London Road and Lamorna Close to the smaller roads in between, the whole area is covered. Places around Rock that are also on our list: Washington (1 mile south), Heath Common (1 mile north-west), Sullington (1 mile west), Warminghurst (2 miles north) and Storrington (2 miles west). Larger places within reach include Horsham (11 miles north), Worthing (6 miles south), Bognor Regis (15 miles south-west) and Haywards Heath (15 miles north-east).
Near you in Rock
Typical jobs here are in properties near Rydon Community College and The Frankland Arms Public House and the streets around them. Other landmarks nearby include The Storrington And District Museum (1.9 miles west). Not far away are Chanctonbury Hill.
Your questions about air source heat pumps in Rock
Is planning permission needed for a heat pump in Rock?
It depends on the property. The half-mile around the middle of Rock holds about 7 listed buildings and structures. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the local planning authority (for Rock, usually Horsham council) first.
Do you cover smaller places like Rock?
Yes, smaller places are covered as well as towns. A few photos and the postcode are enough to get things started.
Will my radiators work with a heat pump?
We find out during the survey. Rooms where the radiator is big enough stay as they are and any changes are in the quote.
Are you F-Gas certified?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.
What warranty do I get?
Warranty comes from the manufacturer and depends on the brand and product. For instance, Daikin’s standard warranty on split air conditioning is 2 years, and we explain the terms for whichever brand you choose.
Do you look at the job first?
Yes. Every job is looked at first, on a survey, or from your photos and details where the job is simple. A fixed-price quote follows.
Can we book visits on a schedule?
Yes. Maintenance contracts are part of what we do, set at the interval the system and the manufacturer’s terms need. Each visit is written up and F-Gas records kept where they apply.
Rented and managed buildings
We work for landlords, letting agents and managing agents as well as homeowners and businesses. Let us know who will give us access and who the records should go to, and we will keep everyone informed.
If you look after several properties, we can plan visits across the portfolio and price them together. Each property gets its own records, so the files stay tidy.
The process
Our engineers arrive at the time agreed with you and run through the plan before anything else. Dust sheets go down over floors and anything close to the work, and anything electrical is made safe before work starts. The work itself takes a few days for most air-to-water installations, with air-to-air systems often quicker. A few pictures help us make the most of a visit to Rock.
- It begins with your house and the heating it relies on now.
- We measure heat loss for every room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- We install, commission and register the system under MCS.
Getting ready for the visit
- Clear access to the fuse board
- Plan for pets to be kept clear during the visit
- Let us know if the building has a permit or sign-in process
Ask for a quote
Quotes don’t take long. Call or email with a few details and we will come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
Advice
Towns and villages near Rock
What else we do in Rock
Keeping the system healthy
Simple habits make a real difference. We recommend:
- Book a yearly service
- File the MCS certificate safely
- Check what your manufacturer’s warranty asks of you
Handover includes the controls and how to get the best from a heat pump. Heat pumps tend to work best running steadily rather than in short bursts so we set the controls up with you.
Keep insulation and draught-proofing in good order, as lower heat loss means the system has less to do.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager