Kent · Heat pump installation
Heat pump installers in Ratling
For MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Ratling, one call is all it takes, from the first look to sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Radiators that may be too small for a heat pump
- Moving away from fossil-fuel heating
- Not knowing whether a grant applies
Questions from Ratling
Can I get the Boiler Upgrade Scheme grant in Ratling?
Ratling is covered, as the scheme runs across England and Wales. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. We hold MCS certification, so the application is ours to make for you.
Do you cover smaller places like Ratling?
Yes, smaller places are covered as well as towns. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Do you work on systems someone else installed?
Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. You get a fixed price before any work goes ahead.
Which brands do you work with?
We install and work on the leading makes, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.
Will I get records for the system?
Yes, always. New installations come with commissioning details, F-Gas records and warranty information, while repairs and services get a written note of what was found and done.
Do you work on commercial properties?
Yes. From a single let flat to offices, shops and public buildings, we work the same way: survey or diagnosis, a fixed price and proper paperwork.
How long does a heat pump installation take?
As a guide, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. We plan the work so you are without heating for as little time as possible and agreed before we start.
Air source heat pumps in Ratling, done properly
Air-to-water heat pumps heat your hot water through a cylinder. Homes with a combi boiler may not have a cylinder, so finding space for one is part of the survey. With air-to-air, hot water has to come from something else. If you’re dealing with choosing between air-to-water and air-to-air and planning and permitted development questions, we can sort it out.
Space for an outdoor unit is rarely an issue near Ratling, so the design comes down to heat loss, radiators and hot water.
Think of the paperwork as the system’s health record: a dated account of the work and the readings we took. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.
- Location
- Ratling (CT3)
- Wider area
- Kent
- Price
- Fixed-price quote after a site survey
- Guide price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Credentials
- NICEIC and F-Gas, MCS
- Replies
- On the working day you ask
- Phone
- 07833 053749
- Page updated
- 30 October 2026
What else we do in Ratling
Homes in Ratling and heat pumps
About 35% of homes in Ratling and the neighbourhoods around it have been built since 2000, according to Valuation Office Agency council tax records, and about 65% of households live in detached or semi-detached houses, according to the last census (2021). Newer homes normally lose less heat, which tends to suit a heat pump well. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these. The middle of Ratling is part of a conservation area. In the mile around Ratling’s centre, 2 conservation areas have been designated. Listed buildings are part of the picture here: about 9 within half a mile of the centre, such as Ratling Court (grade I). Where a home is affected, the outdoor unit position is settled with the local planning authority (normally Dover council) before the heat pump design is finished.
For a home near Adisham station, the survey looks at whether an air-to-water or air-to-air heat pump suits better. Older homes near St Peter may need extra checks for planning and heat loss before a heat pump is designed.
Ratling is about 6 miles south-east of Canterbury, in Kent. Whether you are in the middle of Ratling or further out, our engineers cover air source heat pumps, from a single room to a whole building. 922 places in Kent are on our list, from busy centres to quieter spots. For properties nearby, see our Eastbourne page, about 51 miles away.
We cover every part of CT3 for air source heat pumps and the roads nearby. Close by, we work in Nonington (1 mile south-east), Snowdown (1 mile south), Goodnestone (1 mile north-east), Chillenden (2 miles east) and Woolage Village (2 miles south). Larger places within reach include Canterbury (6 miles north-west), Margate (13 miles north-east), Dover (8 miles south-east) and Folkestone (11 miles south).
Landmarks near Ratling
The nearest railway station is Adisham station, roughly 0.5 miles north-west. A little further out are St Martins Hospital (5.2 miles north-west).
What affects the cost of air source heat pumps
Every job gets its own quote. These are the things that affect it:
- The distance and route between the indoor and outdoor units
- How many units are involved
- The electrical supply and whether a new circuit is needed
What you pay depends on the type of system and how many units are involved, how easy the units are to reach and what the work involves. We give you a fixed price before we start, so there are no surprises.
What to send for a quote
A few details help us quote accurately. When you get in touch, it helps to send:
- Any error code or flashing light on the display
- Where the property is and what kind of building it is
- The outside wall, roof or yard where the outdoor unit sits or would go
Every quote starts with a look at the job, either on a site survey or, for simple jobs, from your photos and details. After that, we send a fixed price before any work starts.
What we do, step by step
Wherever the system can be run before we leave, we run it and check it in operation. Then we explain what was done and answer your questions, and anything that needs attention later is pointed out. All told, the work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. We plan the trip to Ratling around you.
- We find out about your home and the heating you have now.
- Every room’s heat loss is worked out on site.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- Then it’s fitted, commissioned and registered with MCS.
How to prepare
- Let us know where the consumer unit is
- Dig out any previous service or F-Gas records
- Tell us about parking and loading
Ask for a quote
Quotes don’t take long. Send a few details and photos, and we reply the same working day. If we need to see the property first, we book a survey at a time that works for you.
Advice
Managing agents and facilities teams in Ratling
When the building owner and the occupier are different, it’s worth checking the agreement for who looks after the system. We’re happy to deal with either side, and the paperwork can go to both.
Whether it’s one property or many, you get the same standard: a look at the job first, a fixed-price quote, work booked with the occupier and written records afterwards.
Before you call an engineer
Leave the units and pipework where they are. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrical side needs a competent person. If you need something moved, we can quote for it.
Write down what you notice: error codes, noises, drips, smells or a drop in performance. It helps us diagnose quickly, and a photo of the display helps even more.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead