West Sussex · Heat pump installation
Poynings air source heat pumps
For MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Poynings, choose an F-Gas certified, NICEIC approved company. Fixed-price quotes and a 24/7 emergency line.
- Replacing a combi boiler with a heat pump
- Moving away from fossil-fuel heating
- Deciding on the outdoor unit position
Air source heat pumps for homes and businesses in Poynings
Hot water from an air-to-water system is stored in a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. With air-to-air, hot water has to come from something else. If the problem is finding a place for the outdoor unit and ageing boilers that will need replacing, we can help.
For a home around Poynings that’s off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump, on top of the £7,500.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Place
- Poynings (BN45)
- Region
- West Sussex
- Certified
- NICEIC approved, F-Gas certified, MCS
- Pricing
- Fixed-price quote after a site survey
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Phone
- 07833 053749
- Page updated
- 30 October 2026
What happens on the day
The work area is kept tidy throughout, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. On site, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Somewhere like Poynings, it helps to know about lanes, gates and where to park.
- You tell us about the home and what you want from a heat pump.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- We recommend air-to-water or air-to-air and check the grant position.
- We install the heat pump and connect it up.
- After commissioning, you get the MCS certificate and a handover.
How to prepare
- Arrange for someone to be there to let us in
- Let us know where we can park and unload
- Keep pets and children away from the work area
Getting a price
Want a quote for air source heat pumps? Please ring 07833 053749 or send an email and tell us about the job. We’ll explain what we’d recommend and why, then send a fixed-price quote before you commit to anything.
Read more
How we price air source heat pumps
The quote reflects the job in front of us. We consider:
- The electrical supply and whether a new circuit is needed
- How easy the units are to reach
- One-off work versus a regular service cycle
Several rooms, units or sites on one quote often makes better use of the time. Mention every unit or room you need covered and we will price it together.
Asking for a quote
Simple jobs can often be priced from pictures and some basics. Send what you can of the following:
- Any previous service or F-Gas records
- The outside wall, roof or yard where the outdoor unit sits or would go
- A short video of any fault, such as a noise or a flashing light
Here’s what helps us quote: the address and the type of property, a few pictures, the brand and model of anything already fitted and any symptoms, from error codes to drips. Then phone 07833 053749.
Honest limits
In fairness, some problems need a different answer:
- Promising eligibility for the Boiler Upgrade Scheme
- Tax rulings, which only HMRC can give
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
Not sure which it is? You can give us a ring on 07833 053749, or email if that’s easier and we will tell you honestly before you book.
Where we work
- Radiator systems
- Air-to-air heat pumps
- Air-to-water heat pumps
- Homes heated by oil, LPG or gas
- Underfloor heating
- Hot water cylinders
Homes in Poynings and heat pumps
Census 2021 figures found about 74% of households in detached or semi-detached houses. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
If your home is one of the older properties near The Church of the Holy Trinity, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. With Portslade Manor about 3.7 miles south, it’s worth asking whether your own home is listed before planning a heat pump.
Poynings is about 4 miles north of Brighton and Hove, in West Sussex. From the centre of Poynings to the outskirts, we cover air source heat pumps, from small jobs to large ones. Poynings is one of 371 towns, villages and districts in West Sussex we cover.
Not far from Poynings, a recent job of ours was on High Street, Hurstpierpoint (BN6), about 3 miles north-east: installing a Daikin multi-split system serving two treatment rooms, the reception and the waiting area.
Whether you are on The Street and Cora's Walk or a nearby road, our engineers can take on the work. Jobs in BN45 are looked at, quoted and booked the same way as anywhere else. Close to Poynings, our area also takes in Fulking (1 mile south-west), Hangleton (3 miles south), Portslade (4 miles south), Castle Town (4 miles west) and Kingston by Sea (4 miles south). We also work in nearby towns such as Crawley (15 miles north), Horsham (13 miles north-west), Worthing (10 miles south-west) and Haywards Heath (9 miles north-east).
Near you in Poynings
Around Poynings, our work takes us to homes and businesses near Royal Oak pub. The closest station to Poynings is Hassocks station, about 3.3 miles north-east of the centre. Well-known places in the area include The Budding Foundation Museum of Gardening (2.9 miles north-east) and Southlands Hospital (4.4 miles south-west). For a walk, there’s Wolstonbury Hill and Woods Mill.
FAQs for Poynings
Will a heat pump in Poynings need planning permission?
There’s no single answer: the building and the outdoor unit position decide it. The Poynings Conservation Area takes in the middle of Poynings. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the planning department at Mid Sussex council, usually the authority for Poynings.
Do you cover smaller places like Poynings?
Yes, and the size of the place makes no difference to how we work. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Do I get paperwork after the visit?
Yes, always. New installations come with commissioning details, F-Gas records and warranty information, while repairs and services get a written note of what was found and done.
Will you make a mess?
We put dust sheets over floors and furniture near the work first, and we tidy up as we go. Before we leave, we clear up and run through the work with you.
Can you come out in an emergency?
Yes, day and night. Call the emergency line and tell us the make, the symptoms and any error code, and we’ll talk you through the next steps.
Why use an F-Gas certified company?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. That isn’t optional: it’s required by law, and AirCon Doctor is certified.
Will skipping a service affect the warranty?
It can, for some brands. Read the manufacturer’s terms, or send us the make and model and we’ll explain them, and book the service at the interval they recommend.
Towns and villages near Poynings
Other services in Poynings
System by system
Outdoor unit position and planning
Permitted development conditions in England include an outdoor unit of no more than 1.5 m³, compliance with MCS 020(a), and use for more than cooling alone. It can’t be within the curtilage of a listed building.
Air-to-air heat pumps
An air-to-air system heats rooms directly and can also provide cooling. They don’t heat hot water so you will need another way to heat it.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead