Kent · Heat pump installation
Heat pump installers in Platt's Heath
We cover Platt's Heath for air source heat pumps. A look at the job first, a fixed-price quote and written records at the end.
- A boiler that is getting old
- Planning and permitted development questions
- Finding a place for the outdoor unit
What air source heat pumps can’t fix
We won’t sell you work that doesn’t address the problem, so here are the limits:
- Any gas work on the existing boiler
- A grant for a home that does not meet the scheme rules
- Formal advice on VAT for your situation
If you’re not sure, just call 07833 053749 or fill in the contact form and we will give you a straight answer before booking.
What the work covers
- Air-to-water heat pumps
- Homes heated by oil, LPG or gas
- Radiator systems
- Underfloor heating
- Air-to-air heat pumps
- Hot water cylinders
Air source heat pumps in Platt's Heath, done properly
Every installation starts with a heat loss survey. That tells us how much heat the home needs, room by room so the system is sized to match. Sizing by rule of thumb is not good enough. If you are dealing with not knowing whether a grant applies and replacing a combi boiler with a heat pump, we can help.
Homes around Platt's Heath typically have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.
The records are your system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer and it’s worth keeping safe.
- Place
- Platt's Heath (ME17)
- Region
- Kent
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Costs
- £8,000–£16,000 (0% VAT on homes), before the grant
- Pricing
- Fixed-price quote after a site survey
- Response
- We reply the same working day
- Phone
- 07833 053749
- Updated
- 30 October 2026
Places near Platt's Heath
More services for Platt's Heath
Questions from Platt's Heath
Does the Boiler Upgrade Scheme cover homes in Platt's Heath?
Platt's Heath is in England, where the Boiler Upgrade Scheme runs. The amount depends on the type of heat pump, and the survey confirms which applies. The installer applies, and we’re MCS certified.
Will you come out to Platt's Heath?
Yes. Platt's Heath is within the area we cover across London and the South East. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Do you offer maintenance contracts?
Yes. Send details of the systems and how they’re used, and we will suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.
Will you make a mess?
We put dust sheets over floors and furniture near the work first, and we tidy up as we go. Before we leave, we clear up and run through the work with you.
What’s the difference between air-to-water and air-to-air heat pumps?
Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. With air-to-air, hot water needs another source and the survey helps decide.
Can I do the refrigerant work myself?
Not the refrigerant work. The F-gas rules require certified companies and qualified engineers for it, and a new electrical circuit is notifiable building work unless a registered competent person does it.
Which accreditations do you hold?
We’re an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We are also Checkatrade members.
Before you call an engineer
Keep a note of anything odd: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It helps us diagnose quickly, and a photo of the display helps even more.
Before you call us about a fault, a few checks can save a visit: check the mode, the set temperature, the remote’s batteries and the breaker. If a breaker trips again after you reset it, leave it off and phone 07833 053749, or email if that’s easier.
How the visit works
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, while the electrical side is covered by our NICEIC approval. So on the day, you don’t need a separate electrician for the electrical side. On site, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. We plan the trip to Platt's Heath around you.
- You tell us about the home and what you want from a heat pump.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- We explain which type of heat pump suits the home and whether a grant could apply.
- The system is installed and connected to the controls.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Preparing for the visit
- Let us know if the building has a permit or sign-in process
- Find the manual or the paperwork for the system, if you have it
- Clear access to the fuse board
How to get a quote
Published ranges are a starting point; the quote is built on your property, because no two buildings, rooms or systems are the same. Once we’ve looked at the job, from photos or on a survey, you get a fixed price. To get going, call 07833 053749 or use the quote form.
Advice
Air source heat pumps in Platt's Heath: the local picture
VOA council tax data show about 32% of homes in and around Platt's Heath were built in 2000 or later, and Census 2021 figures found about 71% of households in detached or semi-detached houses. Better insulated, newer homes are often a good match for a heat pump. Houses normally have space for an outdoor unit and a hot water cylinder. In the mile around Platt's Heath’s centre, 4 conservation areas have been designated. Plough House, listed at grade II, is one of roughly 8 protected buildings and structures in the half-mile around Platt's Heath’s centre. Where a home is affected, the outdoor unit position is settled with the planning team at Maidstone council, which typically handles Platt's Heath before the heat pump design is finished.
With Leeds Castle about 3 miles north-west, it’s worth asking whether your own home is listed before planning a heat pump. If your home is one of the older properties near Church of St Nicholas, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Platt's Heath is about 7 miles south-east of Maidstone, in Kent. Properties in Platt's Heath get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we have finished. Our Kent coverage runs to 922 places, and Platt's Heath is one of them. For properties nearby, see our East Grinstead page (31 miles or so).
You will find streets such as School Lane, Headcorn Road and Green Lane, each of them within reach. Every address in ME17 is covered, from busy streets to back roads. Other places close to Platt's Heath include Liverton Street (1 mile south-west), Sandway (1 mile north-east), Boughton Malherbe (1 mile south-east), Fairbourne Heath (1 mile west) and Grafty Green (1 mile south). Within a short drive, we also cover Maidstone (7 miles north-west), Ashford (10 miles south-east), Sittingbourne (9 miles north) and Faversham (11 miles north-east).
Local landmarks in Platt's Heath
We fit and service air conditioning in homes and premises around Kiln Wood, Wishful Thinker pub and The Lenham School. For rail, the closest station is Lenham station, about 1.2 miles north-east. Nearby you will also find The Dog Collar Museum (2.9 miles north-west) and Coldbridge Castle (1.8 miles south).
What affects the cost of air source heat pumps
Our prices page gives typical ranges, but every job is priced on its own. The quote depends on:
- What kind of system it is
- How easy the units are to reach
- One-off work versus a regular service cycle
Height, access and the distance between the indoor and outdoor units all affect the cost. We take each of them into account and give you a fixed price before work begins.
Before you get in touch
Good pictures often save a visit. The most useful are:
- The outdoor side of the property, including any roof or flat area
- The postcode and whether it’s a home, flat or business
- Your consumer unit or fuse board
Some jobs can be priced from pictures, while others need a survey. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager