Hampshire · Heat pump installation
Heat pump installation in Pilley, Hampshire
For heat pump installation in Pilley, one call is all it takes: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Not knowing whether a grant applies
- Deciding on the outdoor unit position
- Checking emitters for a heat pump
Before you call an engineer
Leave the units and pipework where they are. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrics need care too. Ask us to quote for a move instead.
Good habits make our visits easier, not unnecessary. Clean filters and a clear outdoor unit help the system run as it should, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Air source heat pumps in Pilley
As an MCS certified installer, we fit air source heat pumps for homes in Pilley and the rest of Hampshire. There are two kinds: air-to-water, which heats radiators or underfloor heating and your hot water, and air-to-air, which warms rooms through indoor units and can also cool. We will explain which type fits your home and why. If the problem is deciding which kind of heat pump suits the home and questions about the Boiler Upgrade Scheme, we can sort it out.
Older and listed homes in villages like Pilley need extra care, because permitted development doesn’t apply within the grounds of a listed building, so we check consent first.
Think of the paperwork as the system’s health record: a dated account of the work and the readings we took. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.
- Place
- Pilley (SO41)
- Region
- Hampshire
- Enquiries
- Same working day
- Quotes
- A fixed-price quote up front
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Approvals
- NICEIC approved, F-Gas certified, MCS
- Phone
- 07833 053749
- Checked
- 30 October 2026
Aftercare tips
After the visit, a few habits help:
- Know the servicing conditions in your warranty
- Let the heat pump run steadily, as set up at handover
- Keep up with insulation and draught-proofing
The warranty on the heat pump is the manufacturer’s, on its own terms. We go through the conditions with you, including any servicing they ask for.
Book a service every year. Your manufacturer’s warranty terms may say something about servicing.
When to call us in Pilley
For homes with no mains gas, heated by oil or LPG, a heat pump is well worth considering. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas, subject to the scheme rules.
Any of these is worth a proper look:
- Radiators that may be too small for a heat pump
- Deciding on the outdoor unit position
- An oil, LPG or gas boiler near the end of its life
Period properties close to Saint Nicholas Chapel can suit a heat pump, though insulation and any heritage protection are checked first.
What your quote should include
- Proof of F-Gas company certification
- Which VAT rate the quote uses, and why
- Whether you get F-Gas records where refrigerant is involved
How the visit works
Each visit runs to the same pattern: check the plan with you, protect the area, carry out the job, test what we’ve done and explain it all to you. On site, the work takes from a couple of days to around a week, depending on the system and how much of the heating changes. Photos of the existing unit help with repairs and servicing in Pilley.
- It begins with your house and the heating it relies on now.
- Every room’s heat loss is worked out on site.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- Then it’s fitted, commissioned and registered with MCS.
How to prepare
- Clear access to the fuse board
- Mention any roof access, ladders or high-level work
- Clear a path to the units and the space around them
Ask for a quote
Here’s what helps us quote: the address and the type of property, photos of the rooms or units, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Then phone 07833 053749 or fill in the contact form.
Related advice
Pilley questions
Will you come out to Pilley?
We do. Villages and hamlets get the same service as the bigger towns. Send a few details and pictures, and we reply the same working day.
Does the Boiler Upgrade Scheme cover homes in Pilley?
Pilley is in England, where the Boiler Upgrade Scheme runs. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You don’t apply yourself: the MCS certified installer does, which is us.
Which accreditations do you hold?
We’re an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We are also Checkatrade members.
Do you survey before quoting?
Yes, always. Diagnosis comes before treatment: the survey shows what’s needed, where things go and what access we need, and the quote is based on that.
What warranty do I get?
Warranty is the manufacturer’s own, on its terms. Each brand sets its own conditions and periods, so we explain them on your quote.
How much does an air source heat pump cost?
Expect £8,000–£16,000 for an air-to-water system, with 0% VAT on homes, before the grant is taken off. The heat pump size, radiator changes and the cylinder decide where in that range you are, and air-to-air systems are priced after a survey.
Do I need to service the system to keep the warranty?
It depends on the manufacturer’s terms. Some manufacturers make regular servicing by a qualified engineer a condition of the warranty, so check the terms or ask us. Keep every service record either way.
Towns and villages near Pilley
What else we do in Pilley
Homes in Pilley and heat pumps
The coast is only about 2 miles from Pilley. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. Roughly a third of a mile or less from central Pilley, you reach the Forest South East Conservation Area. Where a home is affected, the outdoor unit position is settled with New Forest council, typically the planning authority here before the heat pump design is finished. Census 2021 figures found about 63% of households in detached or semi-detached houses. Houses normally have space for an outdoor unit and a hot water cylinder.
Historic houses such as Beaulieu Palace House, about 4.4 miles north-east, are a reminder that listed homes need consent before a heat pump goes in.
Pilley is about 2 miles north of Lymington, in Hampshire. Homes and businesses alike in Pilley, we can help with air source heat pumps. You’ll hear back from us the same working day, and there’s a 24/7 emergency line. Pilley is one of 683 places in Hampshire where we work for homes and businesses. Worthing, roughly 50 miles off, has its own page on this site.
Our engineers cover all of the SO41 postcode area for air source heat pumps. From Pilley Street, Burnt House Lane and May Lane to the smaller roads in between, the whole area is covered. We also cover the places around Pilley: Pilley Bailey (1 mile north-east), Warborne (1 mile south-west), Bull Hill (1 mile east), Portmore (1 mile south-east) and Boldre (1 mile west). Further out, we also cover Eastleigh (15 miles north-east), Fareham (15 miles east), Totton (9 miles north) and Chandler's Ford (15 miles north-east).
Landmarks near Pilley
Typical jobs here are in properties near Priestlands School, The Red Lion Inn and Southlands School. For rail, the closest station is Lymington Town station, roughly 1.5 miles south. A little further out are St Barbe Museum and Art Gallery (1.7 miles south) and Lymington New Forest Hospital (1.1 miles south-west). Open spaces near Pilley include Boldre Foreshore.
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath