Hampshire · Heat pump installation
Heat pump installation in Pilley Bailey, Hampshire
F-Gas certified and NICEIC approved, we cover Pilley Bailey for air source heat pumps. A fixed price before work begins, and a 24/7 emergency line.
- An oil, LPG or gas boiler near the end of its life
- Moving away from fossil-fuel heating
- Comparing heat pump types
Questions from Pilley Bailey
Can I get the Boiler Upgrade Scheme grant in Pilley Bailey?
Pilley Bailey is in England, where the Boiler Upgrade Scheme runs. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. We hold MCS certification, so the application is ours to make for you.
Is a heat pump in Pilley Bailey permitted development?
It depends on the property. Central Pilley Bailey sits inside the Forest South East Conservation Area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the local planning authority (for Pilley Bailey, usually New Forest council) first.
Which manufacturers do you install and repair?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For new systems, we recommend a brand and model to suit the job and explain why.
Will you work on another installer’s system?
Yes. Systems fitted by other companies are fine from all the leading brands. Send us the make and model, and any records you have.
Which type of heat pump is right for my home?
Air-to-water feeds your central heating and hot water, while air-to-air warms and cools rooms directly. Air-to-air does not heat hot water, and we explain which suits your home.
How long does a heat pump installation take?
It takes from a couple of days to around a week, depending on the system and how much of the heating changes. How much of the heating changes decides most of the time and the timing is set out with your quote.
Why does F-Gas certification matter?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. In Great Britain, that certification is a legal requirement, not an optional extra, and we hold it.
Air source heat pumps for homes and businesses in Pilley Bailey
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it does not apply to businesses, and for air-to-air systems we confirm the VAT on your quote. Please treat this as general information rather than tax advice. The work covers air-to-water heat pumps, radiator systems and hot water cylinders, and the jobs we see most are questions about where the outdoor unit can go and radiators that may be too small for a heat pump.
For a home around Pilley Bailey that’s off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump, on top of the £7,500.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. Where yours does, a regular service with us keeps that side in order, and every service is written up.
- Location
- Pilley Bailey (SO41)
- Wider area
- Hampshire
- Quotes
- Fixed, in writing
- Response
- Same working day
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Certified
- NICEIC approved, F-Gas certified, MCS
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
What else we do in Pilley Bailey
Owner checks or an engineer?
Keep a note of anything odd: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo of the display helps even more.
Owner care supports servicing; it does not replace it. Simple care keeps the air moving through the system, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Looking after it afterwards
Once we have finished, these simple steps help:
- Clear leaves and debris from the outdoor unit
- Keep radiators clear
- Keep up with insulation and draught-proofing
In cold, damp weather the outdoor unit runs a defrost cycle from time to time. You might see steam or hear the unit change note and it’s part of how the system works.
Leave space around the outdoor unit. Airflow is what it runs on, so keep it clear all year.
Air source heat pumps in Pilley Bailey: the local picture
At about 2 miles from the coast, Pilley Bailey is close enough for sea air to matter. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. The last census (2021) found about 63% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Beaulieu Palace House lies about 4 miles north-east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Pilley Bailey is about 2 miles north-east of Lymington, in Hampshire. Homes and businesses alike in Pilley Bailey, our engineers can help with air source heat pumps. We reply to enquiries the same working day and our emergency line runs 24/7. Pilley Bailey is one of 683 places in Hampshire where we work. Worthing, roughly 49 miles off, has its own page on this site.
We work across the SO41 postcode area and the roads nearby. We also cover the places around Pilley Bailey: Bull Hill (1 mile south-east), Pilley (1 mile south-west), Portmore (1 mile south), Warborne (1 mile south-west) and Boldre (1 mile west). We also work in nearby towns such as Eastleigh (15 miles north-east), Fareham (15 miles east), Totton (9 miles north) and Chandler's Ford (15 miles north-east).
Landmarks near Pilley Bailey
Typical jobs here are in properties near Southlands School. The closest station to Pilley Bailey is Lymington Town station, roughly 1.9 miles south of the centre. Well-known places in the area include St Barbe Museum and Art Gallery (2.1 miles south-west) and Lymington New Forest Hospital (1.5 miles south-west). For a walk, there’s Boldre Foreshore.
How the visit works
Wherever the system can be run before we leave, we run it and check it in operation. Then we explain what was done and answer your questions, and anything that needs a follow-up is pointed out there and then. The visit takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Visits to Pilley Bailey are agreed with you in advance and planned so the job can be finished in one trip where possible.
- It begins with your house and the heating it relies on now.
- We measure heat loss for every room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Installation, commissioning and MCS registration complete the job.
Getting ready for the visit
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Let us know where we can park and unload
- Make sure we can reach the consumer unit or fuse board
Get a fixed-price quote
Want a quote for air source heat pumps? Please ring us on 07833 053749 with a few details about the property. We will talk you through the options and give you a fixed-price quote before you commit to anything.
Advice
When to call us in Pilley Bailey
Homes off the gas grid, heated by oil or LPG, are often good candidates to look at. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas, subject to the scheme rules.
It’s time to call us if you’re dealing with:
- Questions about listed buildings or conservation areas
- No space for a hot water cylinder
- Questions about where the outdoor unit can go
Period properties close to Saint Nicholas Chapel can suit a heat pump, though insulation and any heritage protection are checked first.
Before booking anyone
- Whether the quote shows VAT clearly
- Exactly what the price includes, from supply and fitting to commissioning
- Whether they hold F-Gas company certification, not just individual qualifications
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead