East Sussex · Heat pump installation

Heat pump installation in Penhurst, East Sussex

Air source heat pumps for Penhurst, from F-Gas certified engineers, with warranty terms explained brand by brand. We reply to enquiries the same working day.

  • Checking whether planning permission is needed
  • Checking eligibility for a heat pump grant
  • An oil, LPG or gas boiler near the end of its life

Air source heat pumps in Penhurst

Air source heat pumps in Penhurst, done properly

Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home; adding it alongside a boiler does not qualify. The work covers radiator systems, air-to-air heat pumps and hot water cylinders, and common reasons people get in touch are plans to switch to electric heating with a heat pump and planning and permitted development questions.

In a place like Penhurst, some homes are listed, because permitted development does not apply within the grounds of a listed building, so we check consent first.

Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual, because it helps with any later warranty question.

Where
Penhurst (TN33)
Wider area
East Sussex
Pricing
Fixed-price quote after a site survey
Approvals
NICEIC approved, F-Gas certified, MCS
Prices
£8,000–£16,000 before the grant, 0% VAT on homes
Telephone
07833 053749
Last updated
30 October 2026

Aftercare tips

A little care keeps the system in better shape. Our advice:

  • Keep up with insulation and draught-proofing
  • Keep radiators clear
  • Avoid switching the heat pump on and off often

If you were eligible for a grant, we handle the application and keep you updated, as the installer applies for it.

Have the system serviced regularly. Check the manufacturer’s terms, as they may include servicing conditions.

Questions from Penhurst

Will you come out to Penhurst?

Yes. Penhurst is within the area we cover across London and the South East. Send a few details and photos, and we reply the same working day.

Is the heat pump grant available in Penhurst?

Yes, the scheme covers homes in England, including Penhurst, if they qualify. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. As an MCS certified installer, we apply for it on your behalf.

Can landlords and managing agents book you?

Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size in Penhurst and across East Sussex. Tell us who should receive the paperwork.

How soon will you get back to me?

The same working day. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.

Can I do the refrigerant work myself?

Not the refrigerant work. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new circuit is notifiable under Part P unless a registered electrician, such as a NICEIC approved contractor, does it.

Which manufacturers do you install and repair?

Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For new systems, we recommend a brand and model to suit the job and explain why.

Will skipping a service affect the warranty?

Check the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so check the terms or ask us. Either way, keep a record of every service.

Air source heat pumps in Penhurst: the local picture

The middle of Penhurst is part of a conservation area. About 7 listed entries lie within half a mile of central Penhurst, The Parish Church of St Michael (grade I) among them. For a heat pump, permitted development does not apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with Rother council, typically the planning authority here where needed. About 42% of homes in Penhurst and the neighbourhoods around it were built before 1919, according to VOA council tax data, and the last census (2021) found about 80% of households in detached or semi-detached houses. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Houses typically have space for an outdoor unit and a hot water cylinder.

Bateman's, roughly 4.7 miles north, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings. If your home is one of the older properties near The Parish Church of St Michael, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.

Penhurst is about 6 miles north-west of Bexhill-on-Sea, in East Sussex. We cover Penhurst for air source heat pumps and across the rest of East Sussex. In East Sussex alone we list 289 places and Penhurst is among them. Eastbourne, roughly 11 miles off, has its own page on this site.

The closest recent job we can point to from Penhurst was on High Street, Battle (TN33), about 3 miles east: installing two Samsung wall-mounted units in the dining room and a single unit in the kitchen preparation area.

We cover every part of TN33 and the streets around it. Nearby, we also cover air source heat pumps in Steven's Crouch (2 miles south-east), Netherfield (2 miles north-east), Twelve Oaks (2 miles north), Hollingrove (3 miles north) and Brightling (3 miles north). Further out, we also cover Eastbourne (11 miles south-west), Hastings (8 miles south-east), Bexhill-on-Sea (6 miles south-east) and Hailsham (8 miles south-west).

Landmarks near Penhurst

Typical jobs here are in properties near Ashburnham Park, among other places. Penhurst’s nearest station is Battle station, about 3.8 miles east of the centre. A little further out are Battle Museum of Local History (3.2 miles east) and Bexhill Hospital (5.8 miles south-east). For a walk, there’s Senlac Hill.

Map of Penhurst © OpenStreetMap contributors

Why act early in Penhurst

Getting the sizing wrong causes problems that are hard to fix later. Doing the survey properly from the start avoids that. For a village like Penhurst, booking ahead lets us plan the trip properly.

The price reflects the work, not guesswork. That is why we look at the job first, from pictures or on a survey, and why the quote is fixed before work begins.

What you get with us

  • F-Gas company certification
  • Emergency calls taken 24/7
  • A site survey and a fixed-price quote
  • One contact for properties across the South East and London

Take a look at our cost guide and our accreditations and certificates.

How the visit works

Protection comes first: sheets over the floor and any furniture nearby, and we ask before moving anything. After that, anything electrical is made safe and we start. The work on site takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes, and we clear up before we go. For a place like Penhurst, the timing is set with you and the travel is our side of the planning.

  1. Step one is understanding the house, how it’s heated today and what you’d like to change.
  2. A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
  3. A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
  4. The outdoor unit, the indoor equipment and the controls are installed and connected.
  5. We commission the heat pump, complete the MCS paperwork and talk you through the controls.

Getting ready for the visit

  • Find the manual or the paperwork for the system, if you have it
  • Give us access to the outside wall, roof or yard where the outdoor unit sits
  • Clear access to the fuse board

Get a fixed-price quote

The quickest way to a quote is to send photos: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Add the address and what you’d like done, and simple jobs can often be priced without a visit.

Get a price

Related advice

What affects the quote in Penhurst

Our prices page gives typical ranges, and your quote is built on your job. What we look at:

  • What we find on the survey or diagnosis
  • Access, including height, roofs and ladders
  • What kind of system it is

Putting the work off seldom saves money. Small problems, from blocked filters to slow leaks, tend to get worse, and a struggling system uses more electricity to do less. If you’re not sure what’s needed, phone 07833 053749 or use the quote form for straight advice and a fixed price.

Before you get in touch

When you contact us, these details help:

  • Your installation or service records
  • The make and model of the system, from the label
  • A few pictures of the room and the wall the unit is on, or will go on

Here’s what helps us quote: the address and the type of property, a few pictures, the make and model of any existing system and anything you’ve noticed, such as an error code or a noise. Once you have those, give us a ring on 07833 053749 or fill in the contact form.

What a customer said

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead