Hampshire · Heat pump installation
Heat pump installers in Otterbourne
Air source heat pumps across Otterbourne and nearby, from a site survey or diagnosis to sign-off and a fixed price agreed before we start.
- Not knowing whether a grant applies
- An oil, LPG or gas boiler near the end of its life
- Wanting to stop using oil, LPG or gas for heating
Aftercare tips
Once we’ve finished, these simple steps help:
- Keep the outdoor unit clear all year
- Avoid switching the heat pump on and off often
- Book a yearly service
Should you have questions after the install, call 07833 053749 or email us and we will talk it through. A yearly service is a good habit.
Let the heat pump run steadily rather than switching it on and off, using the settings agreed at handover.
Air source heat pumps in Otterbourne, done properly
We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day, so the heat pump and the radiators or indoor units can be sized properly. Guesswork leads to systems that are too big or too small. Typical jobs include questions about listed buildings or conservation areas and replacing a combi boiler with a heat pump, on air-to-air heat pumps, underfloor heating and hot water cylinders.
Older and listed homes in villages like Otterbourne need extra care, because permitted development does not apply within the grounds of a listed building, so we check consent first.
Equipment warranty comes from the manufacturer, on its own terms, and we set them out on your quote. Each brand sets its own conditions, and we are happy to talk you through them.
- Place
- Otterbourne (SO21)
- Region
- Hampshire
- Response
- Same working day
- Quote
- Fixed, in writing
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
How it works
Every visit follows the same order: agree the plan on site, put the dust sheets down, do the work, test what we’ve done and talk you through it. The visit itself takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Visits to Otterbourne are agreed with you in advance and planned so the job can be finished in one trip where possible.
- We find out about your home and the heating you have now.
- Every room’s heat loss is worked out on site.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- You get a fixed price, with any grant and the VAT set out.
- Installation, commissioning and MCS registration complete the job.
How to prepare
- Plan for pets to be kept clear during the visit
- Make sure we can reach the outdoor unit, or where it will go
- Make sure we can reach the consumer unit or fuse board
How to get a quote
Every quote shows the VAT clearly, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. To get one, ring 07833 053749 or fill in the contact form.
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Let and managed properties
We also work for facilities teams in offices, schools and public buildings in Otterbourne and across Hampshire. Work can be phased by floor, zone or building to keep disruption down.
Whether it’s one property or many, you get the same standard: a look at the job first, a fixed-price quote, work booked with the occupier and written records afterwards.
Also near Otterbourne
Also in Otterbourne
Questions from Otterbourne
Do you cover smaller places like Otterbourne?
Yes, smaller places are covered as well as towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Will a heat pump in Otterbourne need planning permission?
The answer turns on the property and where the outdoor unit would sit. Historic England lists about 11 buildings and structures within half a mile of the centre of Otterbourne. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the planning department at Winchester City council, typically the authority for Otterbourne.
Will you work on another installer’s system?
Yes. We look at it first and tell you what we find, including anything about the original installation that needs putting right. Any work is priced before it goes ahead.
Can I do the refrigerant work myself?
Anything that involves the refrigerant needs an F-Gas qualified engineer from a certified company. That is a legal requirement, and it also matters for the manufacturer’s warranty. We can quote for the whole job, from supply to commissioning.
Can we book visits on a schedule?
Yes. Send details of the systems and how they’re used and we will propose a schedule and quote for it. That can include the leak checks the F-gas rules require for larger systems.
Does the grant cover air-to-air heat pumps?
A £2,500 grant is available in some cases. It won’t apply if the system is an add-on next to a boiler as it has to meet the full heating demand.
Do I get paperwork after the visit?
Yes. It’s the record a manufacturer or the next engineer will ask to see: a dated note of the work, with refrigerant details where they apply.
Different systems, different jobs
Air-to-water heat pumps
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. Eligible homes in England and Wales can get a £7,500 Boiler Upgrade Scheme grant towards it and the installer applies.
Hot water cylinders
An air-to-water heat pump heats hot water through a cylinder. The survey looks at where it can go particularly in homes with a combi boiler.
Air source heat pumps in Otterbourne: the local picture
Census 2021 figures found about 72% of households in detached or semi-detached houses. Houses normally have space for an outdoor unit and a hot water cylinder.
Live in one of the older houses around Church of St Matthew? Expect the survey to look closely at heat loss and at the building’s planning status. Every heat pump design starts with a room-by-room heat loss calculation.
Otterbourne is about 3 miles north-east of Chandler's Ford, in Hampshire. For air source heat pumps in and around Otterbourne, it’s easy to get a fixed-price quote: please phone us on 07833 053749, or email if that’s easier. We work across London and the South East, Otterbourne included. Our Hampshire coverage runs to 683 places, and Otterbourne is one of them. The nearest of our city pages is Guildford, around 37 miles from Otterbourne.
You’ll find streets such as Oakwood Avenue, Meadowcroft Close and Brooklyn Close, all of which are in our area. Here we cover the SO21 postcode area. Places around Otterbourne that are also on our list: South Down (1 mile north-east), Compton (1 mile north), Shawford (1 mile north-east), Twyford (1 mile north-east) and Ladwell (2 miles west). Larger places within reach include Winchester (4 miles north), Eastleigh (3 miles south), Fareham (13 miles south-east) and Andover (15 miles north-west).
What’s near Otterbourne
We fit and service air conditioning in homes and premises around Thornden School, The White Horse Public House and Thornden School. The nearest railway station is Shawford station, about 1.1 miles north-east. Nearby you’ll also find Eastleigh Museum (2.9 miles south) and Wolvesey Castle (3.8 miles north). Green spaces nearby include Twyford Down and Shawford Down.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead