Greater London · Heat pump installation
New Southgate air source heat pumps
Our engineers work in New Southgate on air source heat pumps. Diagnosis first, a fixed price and proper paperwork when we finish.
- Finding a place for the outdoor unit
- Deciding which kind of heat pump suits the home
- No space for a hot water cylinder
The process
There’s very little for you to do on the day. Just let us in and point us to the units, or to where they’ll be fitted, and we take it from there. Before we leave, the area is tidied and we explain what we’ve done. Parking bays, permits and roof or balcony access are the first things we ask about in New Southgate.
- It begins with your house and the heating it relies on now.
- Every room’s heat loss is worked out on site.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- Then it’s fitted, commissioned and registered with MCS.
Getting ready for the visit
- Let us know if the units are on a roof, a high wall or in a locked area
- Make sure someone can let us in at the agreed time
- Mention any parking restrictions near the property
Get a fixed-price quote
Every quote starts with a look at the job, either on a site survey or, for simple jobs, from your photos and details. After that, we send a fixed price so you know the cost before we begin.
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Air source heat pumps in New Southgate
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses, and for air-to-air systems we confirm the VAT on your quote. Please treat this as general information rather than tax advice. Typical jobs include choosing between air-to-water and air-to-air and no space for a hot water cylinder, across underfloor heating, radiator systems and air-to-air heat pumps.
In a flat in New Southgate, the lease and the freeholder typically decide where a heat pump can go. The planning rules for flats are stricter than for houses, so we check the position before we design.
We’re an F-Gas certified company, NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Refrigerant work is done by engineers who hold the F-gas qualifications the law requires.
- Where
- New Southgate (N11, N10, N14)
- Region
- Greater London
- Enquiries
- On the working day you ask
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Price
- Fixed after a survey or photos
- Accreditations
- F-Gas certified company, NICEIC approved, MCS
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Your questions about air source heat pumps in New Southgate
Can I get the Boiler Upgrade Scheme grant in New Southgate?
New Southgate is in England, where the Boiler Upgrade Scheme runs. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. The installer applies, and we’re MCS certified.
Can I fit a heat pump in New Southgate without planning permission?
It depends on the property. A conservation area takes in the middle of New Southgate. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Enfield council, which is normally the planning authority for New Southgate.
Why use an F-Gas certified company?
Anyone installing, repairing or servicing the refrigerant side must be qualified, and their company certified. Ask to see proof before booking anyone, and we are happy to show ours.
Are you F-Gas certified?
We hold F-Gas company certification, which the law requires for any business working on refrigerant. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Can we book visits on a schedule?
Yes. We offer maintenance contracts, with visits at the interval your system and the manufacturer need. Every visit is recorded, with F-Gas records where refrigerant work is involved.
When will I hear back?
We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.
Which type of heat pump is right for my home?
The right choice depends on the property and what you need. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions, and we set out the options after the survey.
When to call us in New Southgate
People also ask about air-to-air heat pumps because they heat and cool. They heat rooms through wall, floor or ceiling units and switch to cooling in warm weather. The grant only applies in some cases, so we check first.
Most people get in touch when they notice one of these:
- Checking whether planning permission is needed
- Checking emitters for a heat pump
- Questions about where the outdoor unit can go
Homeowners near New Southgate station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.
Comparing quotes
- Whether testing, commissioning and paperwork are included
- Whether the electrical work is done by a registered contractor, such as NICEIC approved
- The make and model of any parts or equipment being quoted
Nearby places to New Southgate
Other services in New Southgate
What air source heat pumps cannot fix
An honest diagnosis matters more to us than a booking, so here’s what this work can’t put right:
- Tax rulings, which only HMRC can give
- Planning approval where permitted development does not apply
- Grants for hybrid systems or replacements of low-carbon systems
Not sure which it is? You can phone us on 07833 053749 or use the quote form and we’ll tell you honestly before you book.
What the work covers
- Underfloor heating
- Hot water cylinders
- Radiator systems
- Air-to-water heat pumps
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
Air source heat pumps around New Southgate
The last census (2021) found about 49% of households live in flats. In flats, space for an outdoor unit and a cylinder can be limited, and the lease and freeholder come into it, so air-to-air is sometimes the better fit. In London, outside space and the rules for flats often decide which kind of heat pump suits.
Heath Hall, roughly 2.9 miles south-west, is a reminder to check your home’s listing status: permitted development does not cover listed buildings.
New Southgate is about 2 miles north-east of Finchley, in Greater London. Whatever kind of property you have in New Southgate, our engineers can help with air source heat pumps. You will hear back from us the same working day, and there’s a 24/7 emergency line. We cover 764 places across Greater London, from busy centres to quieter spots. We also work in London, about 8 miles from New Southgate.
The closest recent job we can point to from New Southgate was on Greenwich High Road, Greenwich (SE10), about 11 miles south-east: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
If you need air source heat pumps at a property on High Road, Orion Road and Atlas Road or anywhere close by, we can help. We work across N11, N10 and N14 for air source heat pumps. If you’re just outside New Southgate, we cover Friern Barnet (1 mile west), Arnos Grove (1 mile east), Bounds Green (1 mile south-east), Brunswick Park (1 mile north) and Southgate (1 mile north). Within a short drive, we also cover London (8 miles south), City of Westminster (7 miles south), Marylebone (7 miles south) and Kensington (8 miles south).
Local landmarks in New Southgate
Typical jobs here are in properties near Friern Barnet School, Ming-Ai and The Ranelagh pub and the streets around them. You will also find O. R. Tambo Recreation Ground (0.9 miles south-east) and Francis Skaryna Belarusian Library and Museum (1.8 miles west). New Southgate has its own railway station: New Southgate station. Nearby you will also find Grand Arcade (1.5 miles west) and Broomfield House Museum (1.1 miles east). Green spaces nearby include Barfield Allotments Nature Park and Highgate Hill.
Why deal with it now?
From 1 April 2027, VAT on heat pumps in homes rises from 0% to 5%. It’s a date to bear in mind when planning alongside your own plans for the property. Booking in spring means a home or office in New Southgate is ready before the first hot week.
No two properties are the same, so each one gets its own fixed-price quote. The equipment, how we reach it, the route between units and the work needed all make a difference.
Why us?
- 24/7 emergency line for breakdowns
- We reply to enquiries the same working day
- Leading brands including Daikin, Mitsubishi Electric and Fujitsu
- NICEIC approved for electrical work
See how installs are priced and our accreditations and certificates.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath