Kent · Heat pump installation
Heat pump installers in New Pound
Expert air source heat pumps for New Pound: a survey or diagnosis, a fixed price, careful work and proper paperwork. Ask us for a fixed-price quote.
- Radiators that may be too small for a heat pump
- An oil, LPG or gas boiler near the end of its life
- Comparing heat pump types
How we handle air source heat pumps in New Pound
Hot water from an air-to-water system is stored in a cylinder. Homes with a combi boiler may not have a cylinder, so finding space for one is part of the survey. Air-to-air systems do not heat hot water, so you’ll need another way to do that. We’re often asked to deal with replacing a combi boiler with a heat pump and questions about the Boiler Upgrade Scheme, on air-to-air heat pumps, air-to-water heat pumps and homes heated by oil, LPG or gas.
If your home in or near New Pound is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Refrigerant work is written up in the F-Gas records: the work carried out, the refrigerant involved and the quantities. File them with the system’s paperwork, as a manufacturer or a future engineer may ask to see them.
- Location
- New Pound (ME18)
- Region
- Kent
- Replies
- On the working day you ask
- Quote
- A fixed price before we start
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Telephone
- 07833 053749
- Checked
- 30 October 2026
What affects the quote in New Pound
The quote reflects the job in front of us. We take into account:
- The equipment or parts the job needs
- The pipe route between the units
- The type of system, from a single split to a larger system
Height, access and the distance between the indoor and outdoor units can all change the price. Each of those is built into the quote, and the price is fixed before we start.
Before you get in touch
A few details help us quote accurately. When you get in touch, it helps to send:
- The address and the type of property
- Photos showing the indoor unit and the space around it
- A photo of the consumer unit with the cover closed
Getting a quote is straightforward. Call or email with a few details and we’ll come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
Looking after it afterwards
Every system needs looking after, and most of it is easy. A few tips:
- Ask about the grant before you commit
- Read the manufacturer’s warranty terms for your brand
- Keep radiators clear
After commissioning, the installation is registered under MCS and you receive the certificate. Keep it with the manufacturer’s paperwork, as you may need it later.
Book a service every year. Check the manufacturer’s terms, as they may include servicing conditions.
Towns and villages near New Pound
What else we do in New Pound
The process
Refrigerant work is done by qualified engineers working for an F-Gas certified company, while the electrical side is covered by our NICEIC approval. On the day, both are in the same hands. The work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Pictures of the space and where the outdoor unit could go let us plan the work in New Pound.
- First, a chat about the property and your goals for the heating.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We explain which type of heat pump suits the home and whether a grant could apply.
- The system is installed and connected to the controls.
- We commission it, complete the MCS certificate and show you how to use it.
Getting ready for the visit
- Let us know if the units are on a roof, a high wall or in a locked area
- Tell us about parking and loading
- Tell us about any building rules, permits or sign-in
Getting a price
Our prices page gives typical ranges, but your quote is based on your job, because no two buildings, rooms or systems are the same. Once we’ve looked at the job, from pictures or on a survey, you get a fixed price. To get going, call us on 07833 053749, or email if that’s easier.
Read more
Common questions in New Pound
Do you cover smaller places like New Pound?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Does the Boiler Upgrade Scheme cover homes in New Pound?
Yes, the scheme covers homes in England, including New Pound, if they qualify. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. We hold MCS certification, so the application is ours to make for you.
What’s the price of a heat pump installation?
Air-to-water installations cost £8,000–£16,000 (0% VAT on homes), before the grant. Air-to-air prices are set after a survey, and we confirm the VAT on the quote.
Can landlords and managing agents book you?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size in New Pound and across Kent. Let us know who the records should go to.
Will my radiators work with a heat pump?
That depends on the room’s heat loss and the radiator’s size. The survey compares each radiator with the room’s needs, so the quote covers any changes.
Which brands do you work with?
We work with the leading brands, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we will take it from there.
Can you set up regular servicing?
Yes. Maintenance contracts are part of what we do, set at the interval the system and the manufacturer’s terms need. Each visit is recorded, with F-Gas records where refrigerant work is involved.
What happens if it’s left?
The two types suit different homes and needs. Air-to-water heats radiators and hot water, and can attract a £7,500 grant where eligible; air-to-air heats and cools rooms, and only qualifies for £2,500 under strict conditions. We explain which makes sense for you. Getting the date in early helps for a place like New Pound.
Whatever the property, the quote works the same way: the equipment, the access, the work involved and the time it takes. Call for a fixed-price quote and we’ll explain each part.
Why book with us
- MCS certified heat pump installers
- 24/7 emergency line for breakdowns
- Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba and more
- NICEIC approved electrical contractors
What a heat pump looks like in New Pound
In the mile around New Pound’s centre, 3 conservation areas have been designated. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with Tonbridge and Malling council, normally the planning authority here where needed. About 58% of homes in the New Pound area have been built since 2000, according to Valuation Office Agency council tax records, and about 73% of households live in detached or semi-detached houses, according to Census 2021 figures. Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Old Soar Manor lies about 1.9 miles west. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions. If your home is one of the older properties near St Lawrence's Church, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
New Pound is about 6 miles north-east of Tonbridge, in Kent. Properties in New Pound get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we’ve finished. New Pound is one of 922 towns, villages and districts in Kent we cover. There’s also a page for Bromley, roughly 18 miles from New Pound.
The closest recent job we can point to from New Pound was on Station Road, Orpington (BR6), about 14 miles north-west: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.
If your postcode is in ME18, you’re inside the area we cover. Streets in the area include Beech Road, Newpound Lane and Seven Mile Lane, all of which are in our area. We also cover the places around New Pound: Herne Pound (1 mile east), Swanton (1 mile south-west), Mereworth (1 mile south-east), Kent Street (1 mile east) and West Peckham (1 mile south). Within a short drive, we also cover Maidstone (7 miles east), Dartford (14 miles north-west), Sevenoaks (8 miles west) and Royal Tunbridge Wells (10 miles south-west).
What’s near New Pound
We fit and service air conditioning in homes and premises around The Queens Head Public House, among other places. New Pound’s nearest station is Wateringbury station, about 2.8 miles south-east. Other landmarks nearby include Maidstone Hospital (5.2 miles east) and Beechin Wood Archery Museum (1.8 miles north-west).
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead