Greater London · Heat pump installation
Heat pump installation in New Eltham, Greater London
Air source heat pumps across New Eltham and nearby, from a site survey or diagnosis to sign-off and a fixed price agreed before work begins.
- Checking emitters for a heat pump
- Finding a place for the outdoor unit
- Comparing heat pump types
Fixed-price quotes for air source heat pumps in New Eltham
You’ll get a fixed price before any work starts. It’s based on:
- Whether we need access equipment for high-level work
- The number of rooms, units or zones
- Whether the existing supply is suitable
Typical ranges are on our prices page, but each job is priced on what it involves. For a fixed-price quote, call 07833 053749 or send an email, and we will explain what it covers.
Asking for a quote
Photos and a few facts are often enough to price a simple job. Useful things to send:
- The postcode and whether it’s a home, flat or business
- The rating plate or label on any existing unit
- A short video of any fault, such as a noise or a flashing light
The quickest way to a quote is to send photos: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and many jobs can be priced from that.
Air source heat pumps in New Eltham, done properly
A £2,500 grant is available for some air-to-air heat pumps, with conditions. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. Typical jobs include planning and permitted development questions and radiators that may be too small for a heat pump, across radiator systems, underfloor heating and homes heated by oil, LPG or gas.
Terraced houses in a London area like New Eltham can suit a heat pump well, as long as there’s a sensible spot for the outdoor unit and its noise is checked against the MCS planning standard.
The records are your system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer and it’s worth keeping safe.
- Location
- New Eltham (SE9, DA15, BR7)
- Region
- Greater London
- Certified
- F-Gas certified, NICEIC approved, MCS
- Price
- Fixed-price quote after a site survey
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Response
- Same working day
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
What we do, step by step
Our engineers bring the tools, gauges and access equipment the job needs. You only need to give us clear access to the units, or their planned positions, and to the fuse board. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. For a job in New Eltham, tell us about parking, permits and access to the building when you get in touch.
- First we find out about the property, the heating you have now and what you’re hoping for.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Before we arrive
- Tell us about parking and loading
- Clear access to the fuse board
- Name a contact who can meet us at the agreed time
Get a fixed-price quote
Quoting starts with a diagnosis, from a site survey or, where the job is straightforward, from photos and measurements. Then you get a fixed price so you know the cost before we begin.
Advice
What you can do yourself, and what needs us
Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If the breaker trips a second time, leave it off and ring us on 07833 053749, or email if that’s easier.
Owner care supports servicing; it doesn’t replace it. Clean filters and a clear outdoor unit help the system run as it should, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
What air source heat pumps cannot fix
An honest diagnosis matters more to us than a booking, so here’s what air source heat pumps won’t do:
- Insulation work, such as loft or cavity wall insulation
- Planning decisions, which rest with the council
- Promising eligibility for the Boiler Upgrade Scheme
If you’re not sure, just call 07833 053749 or drop us a line and we will give you a straight answer.
What we work on in New Eltham
- Underfloor heating
- Radiator systems
- Air-to-water heat pumps
- Hot water cylinders
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
FAQs for New Eltham
Do I need planning permission for a heat pump in New Eltham?
It comes down to the building and the spot chosen for the outdoor unit. Central New Eltham sits inside a conservation area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Greenwich council, which is typically the planning authority for New Eltham first.
Do I need permission to put air conditioning in my flat in New Eltham?
In many cases, yes, once the lease and the building’s rules are checked. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Are my radiators big enough for a heat pump?
It varies from room to room. We check them all during the survey and the quote shows what’s needed.
Do you cover New Eltham?
Yes. We work across Greater London, Surrey, Kent, East and West Sussex, Hampshire, the Isle of Wight, Berkshire, Buckinghamshire, Oxfordshire, Hertfordshire and Essex, New Eltham included.
Can you look at a system you didn’t fit?
Yes. We work on systems fitted by other installers as well as our own, on all the main brands. Send us the make and model, and any records you have.
Do you have a 24/7 line?
Yes. There’s a 24/7 emergency line for breakdowns that can’t wait. Call 07833 053749 and tell us what’s happened.
Who has to arrange F-Gas leak checks?
Whoever operates the equipment, together with the technicians who service it. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We can tell you which band your system falls into.
Places near New Eltham
What else we do in New Eltham
Air source heat pumps around New Eltham
Valuation Office Agency council tax records show about 59% of homes in the New Eltham area date from 1919 to 1939, and about 61% of households live in detached or semi-detached houses, according to Census 2021 figures. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.
Homeowners near New Eltham station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that. Historic houses such as Eltham Palace, about 1.1 miles north-west, are a reminder that listed homes need consent before a heat pump goes in.
New Eltham is about 1 mile south-east of Eltham, in Greater London. Properties in New Eltham get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we’ve finished. Count every place we list in Greater London and you reach 764, with New Eltham on the list.
Our nearest recent job to New Eltham was on Westmoreland Road, Bromley (BR2), about 3 miles south-west: installing a Mitsubishi Electric multi-split system serving the master bedroom, second bedroom and living room.
From Green Lane, Gerda Road and Novar Road to the smaller roads in between, nowhere is left out. Our engineers cover all of SE9, DA15 and BR7 and the streets around it. Close to New Eltham, our area also takes in Eltham (1 mile north-west), Longlands (1 mile south-east), Coldharbour (1 mile south-west), Avery Hill (1 mile north) and Blackfen (1 mile north-east). Within a short drive, we also cover London (8 miles north-west), City of Westminster (11 miles north-west), Marylebone (11 miles north-west) and Kensington (13 miles west).
Near you in New Eltham
Locally, jobs take us to houses, flats and workplaces close to Elmstead Wood and St Thomas More Catholic Comprehensive School, among other places. There’s a railway station in New Eltham itself: New Eltham station. A little further out are Metropolitan Police Museum (1.4 miles east) and Eltham Community Hospital (1.1 miles north-west). The countryside around New Eltham includes Summer Hill and The Tarn.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath