Greater London · Heat pump installation
New Charlton air source heat pumps
Need air source heat pumps in New Charlton? We diagnose first, fix the price and book the work around you, then sign it off with written records.
- Checking emitters for a heat pump
- No space for a hot water cylinder
- An oil, LPG or gas boiler near the end of its life
Air source heat pumps for homes and businesses in New Charlton
Every installation starts with a heat loss survey. That tells us how much heat the home needs, room by room, so the heat pump and the radiators or indoor units can be sized properly. Sizing by rule of thumb is not good enough. Typical jobs include moving away from fossil-fuel heating and choosing between air-to-water and air-to-air, on hot water cylinders, air-to-water heat pumps and radiator systems.
For flats in New Charlton, the lease, the freeholder and the rules for flats all come into it. Permitted development limits are different for flats, and we check before designing.
Think of the paperwork as the system’s health record: what was fitted or found, what was done and when. It makes the next visit quicker and any warranty question simpler, so keep it safe.
- Location
- New Charlton (SE7, SE18, E16)
- Wider area
- Greater London
- Pricing
- Fixed, in writing
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Certified
- NICEIC approved, F-Gas certified, MCS
- Telephone
- 07833 053749
- Checked
- 30 October 2026
Looking after it afterwards
Here’s the after-treatment advice, in brief:
- File the MCS certificate safely
- Find out the grant position at the survey
- Keep radiators clear
Handover includes the controls and how to get the best from a heat pump. Steady running suits a heat pump better than switching on and off, and we’ll explain the settings for your home.
Keep insulation and draught-proofing in good order, as lower heat loss means the system has less to do.
Homes in New Charlton and heat pumps
About 53% of households live in flats, according to Census 2021 figures. For flats, the first questions are where an outdoor unit could go, whether a cylinder fits and what the lease allows. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.
Historic houses such as Queen's House, about 1.8 miles west, are a reminder that listed homes need consent before a heat pump goes in. Older homes near St Catherine Labouré may need extra checks for planning and heat loss before a heat pump is designed.
New Charlton is about 2 miles north-east of Greenwich, in Greater London. We cover New Charlton for air source heat pumps, along with the rest of Greater London. Our list for Greater London has 764 entries and New Charlton is among them. London is in our area too, about 6 miles from New Charlton.
Our nearest recent job to New Charlton was on Greenwich High Road, Greenwich (SE10), about 2 miles south-west: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Whether you are on Floyd Road, Priolo Road and Hasted Road or anywhere close by, we can help. Every address in SE7, SE18 and E16 is covered, from the main roads to the quietest streets. Close by, we work in Charlton (1 mile south-east), Westcombe Park (1 mile south-west), Woolwich (1 mile east), Vanbrugh Park Estate (1 mile south-west) and Maze Hill (2 miles south-west). Larger places within reach include London (6 miles west), City of Westminster (8 miles west), Marylebone (8 miles west) and Kensington (10 miles west).
What’s near New Charlton
In New Charlton, that means homes and buildings near Thames Barrier Park, Thorntree Primary School and The Victoria pub, among other places. New Charlton has its own railway station: Charlton station. Other landmarks nearby include Charlton Athletic Museum (under half a mile south) and Greenwich Castle (1.9 miles south-west). For a walk, there’s Gilbert's Pit.
Let and managed properties
Facilities teams in offices, schools and public buildings book us too in New Charlton and across Greater London. Larger buildings can be done in stages to keep disruption down.
When the building owner and the occupier are different, it’s worth checking the agreement for who looks after the system. We are happy to deal with either side, and the paperwork can go to both.
The process
Refrigerant work is done by qualified engineers working for an F-Gas certified company, and electrical work is done by us as NICEIC approved contractors. So on the day, you don’t need a separate electrician for the electrical side. The work takes a few days for most air-to-water installations, with air-to-air systems often quicker. If a freeholder or agent needs to agree the work in New Charlton, we can send them the details.
- We find out about your home and the heating you have now.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Installation, commissioning and MCS registration complete the job.
How to prepare
- Tell us about any building rules, permits or sign-in
- Dig out any previous service or F-Gas records
- Mention any parking restrictions near the property
Getting a quote
Photos are enough for some jobs; others need a visit first. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, the quote is fixed before anything goes ahead.
Advice
When something else is needed
A few issues sit outside what this work can do:
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Grants for hybrid systems or replacements of low-carbon systems
- Improving the building’s insulation
If in doubt, call 07833 053749 or use the quote form and we will say what we think.
What we work on in New Charlton
- Underfloor heating
- Radiator systems
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Air-to-water heat pumps
- Hot water cylinders
New Charlton: your questions answered
Does the Boiler Upgrade Scheme cover homes in New Charlton?
New Charlton is in England, where the Boiler Upgrade Scheme runs. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. The installer applies, and we’re MCS certified.
Can you fit air conditioning in a London flat in New Charlton?
Typically, yes, though leaseholders normally need the freeholder’s agreement. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Do you offer emergency call-outs?
Yes, 24/7. Call the emergency line and tell us the make, the symptoms and any error code, and we’ll talk you through the next steps.
Why does F-Gas certification matter?
The law says any company working on equipment containing F gas has to be certified, and each engineer needs the right qualifications too. It’s how you know the refrigerant is being handled legally and safely.
Can landlords and managing agents book you?
Yes. Homeowners, landlords, agents and businesses all book us in New Charlton and across Greater London. Tell us who should receive the paperwork.
Do you offer maintenance contracts?
Yes. We offer maintenance contracts, set at the interval the system and the manufacturer’s terms need. Each visit is recorded, with F-Gas records where refrigerant work is involved.
Who has to arrange F-Gas leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
Nearby places to New Charlton
What else we do in New Charlton
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead