West Sussex · Heat pump installation

Heat pump installation in Mackerel's Common, West Sussex

Air source heat pumps, for Mackerel's Common and the surrounding area. Ask us for a fixed-price quote; we reply the same working day.

  • Deciding on the outdoor unit position
  • Plans to switch to electric heating with a heat pump
  • Questions about the Boiler Upgrade Scheme

Air source heat pumps in Mackerel's Common

Air source heat pumps for homes and businesses in Mackerel's Common

A heat pump takes heat from the outside air and moves it into your home, using electricity to drive the process. The technology is close to air conditioning, which is why we install both, and air-to-air heat pumps are sometimes simply called air conditioning. Typical jobs include working out whether radiators need upsizing and choosing between air-to-water and air-to-air, across hot water cylinders, underfloor heating and radiator systems.

In a place like Mackerel's Common, some homes are listed, because permitted development doesn’t apply within the grounds of a listed building, so we check consent first.

Aftercare is simple, and most of it is in the manual: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. It also keeps you on the right side of any warranty terms that ask for servicing.

Location
Mackerel's Common (RH14)
Region
West Sussex
Enquiries
Answered the same working day
Certified
NICEIC and F-Gas, MCS
Guide price
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Pricing
A fixed-price quote up front
Call
07833 053749
Checked
30 October 2026

Mackerel's Common questions

Is Mackerel's Common within the area you cover?

Yes, and the size of the place makes no difference to how we work. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.

Will a heat pump in Mackerel's Common need planning permission?

That depends on the building and where the outdoor unit goes. The half-mile around the middle of Mackerel's Common holds about 8 listed buildings and structures. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Chichester council, which is usually the planning authority for Mackerel's Common first.

Why does F-Gas certification matter?

Anyone installing, repairing or servicing the refrigerant side must be qualified, and their company certified. It’s worth checking before booking and we’ll gladly show you ours.

How much does an air source heat pump cost?

An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes) before the grant. Eligible homes in England and Wales can get £7,500 through the Boiler Upgrade Scheme, and we confirm eligibility before you commit.

What VAT do I pay on a heat pump?

Heat pumps in homes carry 0% VAT until 31 March 2027, with 5% from 1 April 2027. It does not apply to businesses. This is general information, not tax advice.

Do you work on commercial properties?

Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size in Mackerel's Common and across West Sussex. Tell us who should receive the paperwork.

Is there a Boiler Upgrade Scheme grant for air-to-air?

There is a £2,500 grant for air-to-air, but only under strict conditions. It has to replace the fossil-fuel heating, meet the full heating demand, be fitted by an MCS certified installer, and be in a home.

For landlords and property managers

Facilities teams in offices, schools and public buildings book us too across West Sussex. Larger buildings can be done in stages around the people who use them.

Under the GB F-gas rules, responsibility for leak checks is shared between whoever operates the equipment and the engineers who work on it. Where a building is let or managed, the lease or contract should make clear who looks after the system, and we can work for either side.

What affects the cost of air source heat pumps

Typical ranges are on our prices page, but every job is priced on its own. The quote depends on:

  • What state the existing equipment is in
  • Whether it’s a one-off job or part of a maintenance contract
  • Which make and model is being fitted or worked on

Typical ranges are on our prices page, but each job is priced on what it involves. Call for a fixed-price quote, and we will explain what it covers.

Before you get in touch

When you call or email, these details help:

  • The paperwork from the last service, if you have it
  • Any error code or flashing light on the display
  • The address and the type of property

Quoting starts with a diagnosis, either on a site survey or, for simple jobs, from your pictures and details. After that, we send a fixed price so you know the cost before we begin.

Homes in Mackerel's Common and heat pumps

About 83% of households live in detached or semi-detached houses, according to the last census (2021). Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.

With Petworth House about 4.6 miles south-west, it’s worth asking whether your own home is listed before planning a heat pump. Live in one of the older houses around The Parish Church of St John the Baptist? Expect the survey to look closely at heat loss and at the building’s planning status.

Mackerel's Common is about 10 miles west of Horsham, in West Sussex. If you need air source heat pumps in Mackerel's Common, it’s easy to get a fixed-price quote: please ring us on 07833 053749, or email if that’s easier. We work across London and the South East, Mackerel's Common included. In West Sussex alone we list 371 places and Mackerel's Common is among them. Horsham is in our area too, about 10 miles from Mackerel's Common.

Not far from Mackerel's Common, a recent job of ours was on High Street, Billingshurst (RH14), about 5 miles east: installing two Panasonic wall-mounted units in the main consulting room and the recovery area.

Our engineers cover all of RH14 and the streets around it. Close to Mackerel's Common, our area also takes in Kirdford (1 mile south), Plaistow (2 miles north), Ifold (2 miles north), Balls Cross (2 miles south-west) and Wisborough Green (2 miles south-east). Larger places within reach include Horsham (10 miles east), Broadfield (15 miles east), Storrington (9 miles south-east) and Billingshurst (5 miles east).

Near you in Mackerel's Common

Mackerel's Common’s nearest station is Billingshurst station, roughly 4.8 miles south-east of the centre. For a walk, there’s The Mens and Shillinglee Lake.

Map of Mackerel's Common © OpenStreetMap contributors

What owners can safely do

Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It helps us diagnose quickly, and a photo of the display helps even more.

Owners can handle the everyday basics: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Opening up the units, the electrics and the refrigerant circuit are a job for us.

What we do, step by step

There’s very little for you to do on the day. Someone needs to let us in and show us the units, or where they’re going, and the rest is down to us. Before we leave, the area is tidied and we explain what we have done. Somewhere like Mackerel's Common, it helps to know about lanes, gates and where to park.

  1. Step one is understanding the house, how it’s heated today and what you’d like to change.
  2. A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
  3. We send a fixed-price quote that shows the equipment, the grant position and the VAT.
  4. Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
  5. Commissioning, MCS certification and a handover of the controls finish the job.

Before we arrive

  • Make sure someone can let us in at the agreed time
  • Let us know where the consumer unit is
  • Tell us about parking and loading

Ask for a quote

Some jobs can be priced from pictures, while others need a survey. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, you get a fixed price before any work is booked.

Get a quick quote

Advice

From one of our customers

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead