West Sussex · Heat pump installation
Heat pump installers in Loxwood
Air source heat pumps in Loxwood from an F-Gas certified company, with warranty terms explained brand by brand. We reply to enquiries the same working day.
- Plans to switch to electric heating with a heat pump
- Planning and permitted development questions
- Ageing boilers that will need replacing
Common questions in Loxwood
Is planning permission needed for a heat pump in Loxwood?
It comes down to the building and the spot chosen for the outdoor unit. Historic England lists about 19 buildings and structures within half a mile of the centre of Loxwood. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the planning department at Chichester council, normally the authority for Loxwood first.
Does the Boiler Upgrade Scheme cover homes in Loxwood?
Yes, the scheme covers homes in England, including Loxwood, if they qualify. The amount depends on the type of heat pump, and the survey confirms which applies. You do not apply yourself: the MCS certified installer does, which is us.
Do you work on systems someone else installed?
Yes. We start with a proper look and tell you honestly what we find, including anything about the original installation that needs putting right. You get a fixed price before any work goes ahead.
What accreditations do you have?
AirCon Doctor is an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We’re members of Checkatrade too.
What’s the difference between air-to-water and air-to-air heat pumps?
It depends on your home, your heating and whether you want cooling. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions, and we set out the options after the survey.
Do you offer maintenance contracts?
Yes. Send details of the systems and how they’re used and we’ll propose a schedule and quote for it. Leak checks required by the F-gas rules can be built in for larger systems.
Do you work in Loxwood?
Yes. Loxwood is part of the area we cover, as part of our area across London and the South East. We’re based in East Grinstead, West Sussex.
Air source heat pumps for homes and businesses in Loxwood
An air-to-water heat pump heats water to a lower temperature than a typical boiler, so radiators may need to be larger to give out the same heat. The survey shows which rooms are fine and which need changes and anything that needs changing is in the quote. The work covers radiator systems, air-to-water heat pumps and homes heated by oil, LPG or gas, and common reasons people get in touch are questions about the Boiler Upgrade Scheme and choosing between air-to-water and air-to-air.
If your home in or near Loxwood is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Nothing is signed off by word of mouth: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual so it’s to hand next time.
- Location
- Loxwood (RH14)
- Region
- West Sussex
- Accreditations
- NICEIC and F-Gas, MCS
- Response
- Same working day
- Quotes
- A fixed price before we start
- Guide price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
How we price air source heat pumps
Before we fix a price, we need to know a few things. We check:
- The brand, model and parts involved
- Whether it’s a one-off job or part of a maintenance contract
- The distance and route between the indoor and outdoor units
The pipe route, the height of the units and how we reach them can all change the price. Each of those is built into the quote, and the price is fixed before any work starts.
Before you get in touch
Photos and a few facts are often enough to price a simple job. Send what you can of the following:
- Wide photos of the room or the existing unit
- The outdoor side of the property, including any roof or flat area
- The address and the type of property
Need a price for air source heat pumps? Please ring us on 07833 053749 or write to us at info@aircondoctor.co.uk with a few details about the property. We’ll talk you through the options and give you a fixed-price quote before you commit to anything.
What we do, step by step
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, and electrical work is done by us as NICEIC approved contractors. On the day, both are in the same hands. The work takes a few days for most air-to-water installations, with air-to-air systems often quicker. Work in Loxwood is booked in advance at a time that suits you.
- We start with your plans and the property.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- We explain which type of heat pump suits the home and whether a grant could apply.
- We install the heat pump and connect it up.
- We commission it, complete the MCS certificate and show you how to use it.
Preparing for the visit
- Find the manual or the paperwork for the system, if you have it
- Unlock any gate, garage or side passage we need
- Let us know where the consumer unit is
How to get a quote
Quotes do not take long. Send a few details and pictures, and we reply the same working day. If we need to see the property first, we book a survey at a time that works for you.
Related advice
Towns and villages near Loxwood
More services for Loxwood
Keeping the system healthy
Once we have finished, these simple steps help:
- Keep up with insulation and draught-proofing
- Avoid switching the heat pump on and off often
- Know the servicing conditions in your warranty
If anything doesn’t seem right after installation, phone 07833 053749 or fill in the contact form and we’ll talk it through. A yearly service is a good habit.
Keep radiators and indoor units unobstructed, as the system relies on them giving out heat.
Rented and managed buildings
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. In a let or managed building, it’s worth agreeing who that operator is, and we can work for either side.
For anyone managing more than one building, we can plan visits across the portfolio and price them together. Each property gets its own records, so each one has its own history.
Air source heat pumps around Loxwood
About 83% of households live in detached or semi-detached houses, according to Census 2021 figures. Houses usually have space for an outdoor unit and a hot water cylinder.
If your home is one of the older properties near St John the Baptist, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. Every heat pump design starts with a room-by-room heat loss calculation.
Loxwood is about 9 miles west of Horsham, in West Sussex. Properties in Loxwood get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we have finished. Our West Sussex coverage runs to 371 places, and Loxwood is one of them. Horsham is in our area too, about 9 miles from Loxwood.
The closest recent job we can point to from Loxwood was on High Street, Cranleigh (GU6), about 5 miles north: installing two Daikin wall-mounted units in the main working hall and a third unit in the meeting room.
Jobs in RH14 are looked at, quoted and booked the same way as anywhere else. From High Street, Pond Close and Oak Grove to the smaller roads in between, nowhere is left out. Close to Loxwood, our area also takes in Ifold (1 mile south-west), Alfold Bars (1 mile north), Alfold (1 mile north), Plaistow (2 miles west) and Durfold Wood (3 miles west). Further out, we also cover Crawley (14 miles east), Horsham (9 miles east), Broadfield (14 miles east) and Storrington (11 miles south).
Landmarks near Loxwood
For a walk, there’s Shillinglee Lake.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath