Greater London · Heat pump installation
Heat pump installation in Kitts End, Greater London
We cover Kitts End for heat pump installation. A look at the job first, a fixed-price quote and written records at the end.
- Comparing heat pump types
- Moving away from fossil-fuel heating
- Checking eligibility for a heat pump grant
How we handle air source heat pumps in Kitts End
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. Typical jobs include no space for a hot water cylinder and radiators that may be too small for a heat pump, across hot water cylinders, air-to-water heat pumps and underfloor heating.
In a flat in Kitts End, the lease and the freeholder normally decide where a heat pump can go. Permitted development limits are different for flats, and we check before designing.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. Where yours does, a regular service with us keeps that side in order, and every service is written up.
- Location
- Kitts End (EN5)
- Wider area
- Greater London
- Quotes
- Fixed-price quote after a site survey
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Enquiries
- Answered the same working day
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Phone
- 07833 053749
- Reviewed
- 30 October 2026
For landlords and property managers
Whether it’s one property or many, you get the same standard: diagnosis, a fixed price, access agreed with the people on site and paperwork at the end.
When the building owner and the occupier are different, it’s worth checking the agreement for who looks after the system. We are happy to deal with either side and send the records to whoever needs them.
After we’ve gone
Systems last better with the right care. We suggest:
- Keep to regular servicing
- Let the heat pump run steadily, as set up at handover
- Keep the outdoor unit clear all year
Now and then in cold weather, the outdoor unit defrosts itself. It may give off steam or sound different for a few minutes, and that’s normal.
Let the heat pump run steadily rather than switching it on and off as explained at handover.
FAQs for Kitts End
Do I need permission to put air conditioning in my flat in Kitts End?
Typically, yes, though leaseholders normally need the freeholder’s agreement. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Is planning permission needed for a heat pump in Kitts End?
It depends on the property. The Monken Hadley Conservation Area is close to the centre of Kitts End. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Barnet council, which is usually the planning authority for Kitts End first.
Will I get records for the system?
Yes, on every job. A new system comes with commissioning details, F-Gas records and the manufacturer’s warranty information, while repairs and services get a written note of what was found and done.
Can I do the refrigerant work myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s a legal requirement, and manufacturers expect it for their warranty too. We can quote for the whole job, from supply to commissioning.
Can I get the Boiler Upgrade Scheme grant?
We check the scheme rules for your property before you go ahead. The installer applies for the grant, so we handle the application if you are eligible.
When will I hear back?
We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.
Is there a survey before the work?
Yes, every time. We diagnose before we treat: the survey tells us what the job needs and how to do it and the fixed price is built on it.
How it works
We book the visit for a day and time that suit you, and we keep you posted if anything changes. On arrival, the engineer compares the job with the survey, your pictures or the details you gave us. If something is different, we talk it through with you before carrying on. After that, it takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Photos of the room and where the outdoor unit could go let us plan most of a visit to Kitts End in advance.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
How to prepare
- Let us know if the units are on a roof, a high wall or in a locked area
- Have the make and model of any existing unit to hand
- Clear a path to the units and the space around them
Getting a quote
To help us quote: where the property is and what kind of building it is, a few photos, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Once you have those, phone 07833 053749.
Related advice
Heat pumps in Kitts End: local notes
Valuation Office Agency council tax records put about 42% of homes across Kitts End and its surrounding area before 1919. Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. For a London home, the outdoor unit position and the MCS noise check need careful planning.
Live in one of the older houses around Parish Church of St Mary the Virgin? Expect the survey to look closely at heat loss and at the building’s planning status. Historic houses such as Wyllyotts Manor, about 1.7 miles north, are a reminder that listed homes need consent before a heat pump goes in.
Kitts End is about 2 miles south-west of Potters Bar, in Greater London. From the centre of Kitts End to the outskirts, we cover air source heat pumps, from small jobs to large ones. Our Greater London coverage runs to 764 places, Kitts End among them. We also work in London, around 13 miles away.
Our working area takes in EN5, every street of it. Other places close to Kitts End include Dancers Hill (1 mile north-west), Hadley (1 mile south), High Barnet (1 mile south), South Mimms (2 miles north-west) and Ridge (2 miles north-west). Within a short drive, we also cover London (13 miles south), City of Westminster (11 miles south), Marylebone (11 miles south) and Kensington (12 miles south).
Around Kitts End
Around Kitts End, our work takes us to homes and businesses near King George's Fields (Monken Hadley), Former King William IV Public House and Susi Earnshaw Theatre School and the streets around them. The closest station to Kitts End is Hadley Wood station, roughly 1.1 miles east. Well-known places in the area include Spires Shopping Centre (1.2 miles south) and Potters Bar Museum (1.6 miles north). The countryside around Kitts End includes Hadley Green and Darland's Lake.
Also near Kitts End
Other services in Kitts End
What owners can safely do
On air conditioning, the filters in the indoor unit are usually the one part owners can clean, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and phone us on 07833 053749 or send an email.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead