Greater London · Heat pump installation

Air Source Heat Pumps in Kew

Air source heat pumps in Kew from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. We reply to enquiries the same working day.

  • Finding a place for the outdoor unit
  • No space for a hot water cylinder
  • Checking eligibility for a heat pump grant

Need air source heat pumps in Kew?

For landlords and property managers

Whether it’s one property or many, the approach is the same: a look at the job first, a fixed-price quote, work booked with the occupier and written records afterwards.

When the building owner and the occupier are different, the lease or tenancy agreement normally sets out who maintains what. We are happy to deal with either side and send the records to whoever needs them.

Air source heat pumps in Kew, done properly

In England, an air source heat pump on a house can often go in under permitted development rights. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit can’t be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. Common call-outs are for questions about where the outdoor unit can go and replacing a combi boiler with a heat pump, across air-to-water heat pumps, homes heated by oil, LPG or gas and hot water cylinders.

In a London area like Kew, many homes are flats or terraces with little outside space, and that decides which kind of heat pump works. Air-to-water needs room for the outdoor unit and normally a cylinder, while an air-to-air system needs less space.

Some warranty terms depend on the system being serviced regularly by a qualified engineer. If that applies to your system, booking the service on time keeps the record straight and each visit is recorded.

Place
Kew (W4, TW9, TW8)
Region
Greater London
Certified
F-Gas certified company, NICEIC approved, MCS
Guide price
£8,000–£16,000 before the grant, 0% VAT on homes
Quotes
Fixed-price quote after a site survey
Phone
07833 053749
Page updated
30 October 2026

Do you need air source heat pumps in Kew?

People also ask about air-to-air heat pumps because they heat and cool. They heat rooms through wall, floor or ceiling units and switch to cooling in warm weather. Whether a grant applies depends on the scheme conditions.

Most people get in touch after spotting one of these:

  • Deciding which kind of heat pump suits the home
  • A boiler that’s getting old
  • Checking eligibility for a heat pump grant

Historic houses such as Kew Palace, about 0.7 miles west, are a reminder that listed homes need consent before a heat pump goes in.

What your quote should include

  • Whether a new circuit is included and who certifies it
  • How VAT is shown, and which rate applies
  • Proof of F-Gas company certification

Our hiring checklist

What a heat pump looks like in Kew

The Valuation Office Agency’s council tax figures put about 48% of homes across Kew and its surrounding area before 1919, and about 53% of households live in flats, according to the 2021 Census. Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better. For a London home, the outdoor unit position and the MCS noise check need careful planning.

Homeowners near Chiswick station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.

Kew is about 2 miles south of Acton, in Greater London. From the centre of Kew to the outskirts, we cover air source heat pumps, from small jobs to large ones. Count every place we list in Greater London and you reach 764, with Kew on the list. For properties nearby, see our London page, about 8 miles away.

The closest recent job we can point to from Kew was on Richmond Hill, Richmond (TW10), about 2 miles south-west: installing a Mitsubishi Electric Zubadan multi-split system serving four bedrooms, the study and the living room: six indoor units in total.

That includes properties on Kew Road, Maze Road and Kent Road and nearby roads. Jobs in W4, TW9 and TW8 are looked at, quoted and booked the same way as anywhere else. Neighbouring places we cover include Strand-on-the-Green (1 mile north), Grove Park (1 mile east), North Sheen (1 mile south), Gunnersbury (1 mile north) and Turnham Green (1 mile east). Larger places within reach include London (8 miles east), City of Westminster (6 miles east), Marylebone (6 miles north-east) and Kensington (3 miles east).

What’s near Kew

We fit and service air conditioning in homes and premises around Library for Iranian Studies, Kew Green and Chiswick School. Nearby too are Kew College Prep (within half a mile south-west) and Bull's Head pub (under half a mile north). Kew’s nearest station is Chiswick station, roughly 0.5 miles south-east of the centre. Nearby you’ll also find Livat Hammersmith (2.2 miles east) and Barnes Hospital (1.5 miles south-east). Green spaces nearby include Kew Gardens Lake and Duke's Hollow.

Map of Kew © OpenStreetMap contributors

What happens if it’s left?

Replacing a boiler in a hurry when it breaks leaves little time to consider a heat pump. Surveying and designing in advance means the system is sized right and any grant is applied for while the old heating still works. If a lease or managing agent is involved in Kew, start the conversation early.

Height, access and the distance between the indoor and outdoor units all affect the cost. Each of those is built into the quote and give you a fixed price before any work starts.

Why book with us

  • F-Gas company certification
  • MCS certified for heat pumps
  • Every job looked at before it’s priced
  • A reply the same working day

Take a look at how installs are priced and our accreditations.

Common questions in Kew

Can I have air conditioning in a flat in Kew?

Often, yes, but the lease and the freeholder typically have a say. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.

Is planning permission needed for a heat pump in Kew?

The answer turns on the property and where the outdoor unit would sit. The centre of Kew is in the Strand on the Green Conservation Area. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the planning department at Richmond-Upon-Thames council, normally the authority for Kew.

Which type of heat pump is right for my home?

Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. With air-to-air, hot water needs another source and the survey helps decide.

Do you work for landlords and businesses?

Yes. From a single let flat to offices, shops and public buildings, the approach is the same: a look first, a fixed-price quote and written records.

Does the grant cover air-to-air heat pumps?

Yes, but only where it becomes the home’s main heating. An air-to-air heat pump can get £2,500 if it replaces the fossil-fuel heating, meets the full heating demand, is fitted by an MCS certified installer and is in a home. Fitted alongside a boiler, it will not qualify.

Do I need to service the system to keep the warranty?

Check the manufacturer’s terms. Some manufacturers make regular servicing by a qualified engineer a condition of the warranty, so it’s worth checking. Either way, keep a record of every service.

Can you set up regular servicing?

Yes. Send details of the systems and how they’re used, and we will suggest a schedule with a fixed price. Leak checks required by the F-gas rules can be built in for larger systems.

What happens on the day

Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. On site, the work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. In a London area like Kew, parking and access are worth sorting out before the day.

  1. We start with your plans and the property.
  2. The survey checks heat loss, emitters, hot water and the outdoor unit position.
  3. You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
  4. The system is installed and connected to the controls.
  5. The job ends with commissioning, the MCS certificate and a walk through the controls.

Preparing for the visit

  • Plan for pets to be kept clear during the visit
  • Give us access to the outside wall, roof or yard where the outdoor unit sits
  • Mention any parking restrictions near the property

Ask for a quote

For a fixed-price quote, call us on 07833 053749 or email us and tell us about the property and what you need. A few photos make it quicker. We reply to enquiries the same working day.

Get a price

Related advice

What a customer said

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead