Medway · Heat pump installation
Kemsley Street air source heat pumps
Air source heat pumps across Kemsley Street and nearby, from the first look to the final check with the price fixed before work begins.
- Deciding on the outdoor unit position
- A boiler that is getting old
- Planning and permitted development questions
System by system
Hot water cylinders
Existing cylinders may not be suitable for a heat pump and we tell you if it needs replacing.
Radiators and underfloor heating
If radiators need upsizing, the quote lists them, so you know the full scope.
Air source heat pumps in Kemsley Street, done properly
In England, an air source heat pump on a house can often go in under permitted development rights. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. If the problem is finding a place for the outdoor unit and replacing a combi boiler with a heat pump, we can sort it out.
In a place like Kemsley Street, some homes are listed, and permitted development doesn’t cover listed buildings, so consent comes first.
Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. Keep the records with the manual and the warranty documents, ready for the next service or a warranty query.
- Place
- Kemsley Street (ME7)
- Region
- Medway
- Pricing
- Fixed-price quote after a site survey
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Replies
- On the working day you ask
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Phone
- 07833 053749
- Last updated
- 30 October 2026
Aftercare tips
Think of this as the after-treatment advice, in brief:
- Diary the next service
- Check eligibility for the Boiler Upgrade Scheme early
- Leave space around the outdoor unit
Equipment warranties come from the manufacturer. We explain the terms for your brand, including any servicing conditions.
Keep the outdoor unit clear of leaves, plants and stored items. It needs good airflow to collect heat from outside so keep it unobstructed.
Landlords, agents and facilities managers
We also work for facilities teams in offices, schools and public buildings in Kemsley Street and across Medway. Larger buildings can be done in stages around the people who use them.
For anyone managing more than one building, we can quote and plan the work across all of them. Each property gets its own records, so each one has its own history.
How the visit works
Our engineers bring the tools, gauges and access equipment the job needs. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. The visit takes a few days for most air-to-water installations, with air-to-air systems often quicker. We plan the trip to Kemsley Street around you.
- It begins with your house and the heating it relies on now.
- Every room’s heat loss is worked out on site.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Installation, commissioning and MCS registration complete the job.
Getting ready for the visit
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Name a contact who can meet us at the agreed time
- Mention any managing agent or landlord rules we need to follow
Get a fixed-price quote
The quickest way to a quote is to send photos: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and simple jobs can often be priced without a visit.
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Towns and villages near Kemsley Street
More services for Kemsley Street
Kemsley Street questions
Is planning permission needed for a heat pump in Kemsley Street?
That depends on the building and where the outdoor unit goes. Around 9 listed entries sit within 0.5 miles of central Kemsley Street. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Kemsley Street, normally Medway council).
Will you come out to Kemsley Street?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
How quickly will you reply?
You will hear from us the same working day. For a breakdown that can’t wait, call our 24/7 emergency line.
Will I get records for the system?
Yes, on every job. A new system comes with commissioning details, F-Gas records and the manufacturer’s warranty information, and repairs and services get a record of the work.
Can I get the Boiler Upgrade Scheme grant?
We confirm eligibility at the survey stage. There’s one grant per property, you cannot get one to replace a low-carbon system, and hybrids are excluded and other conditions apply.
Why does F-Gas certification matter?
Anyone installing, repairing or servicing the refrigerant side must be qualified, and their company certified. Ask to see proof before you book anyone and we will gladly show you ours.
Is there a survey before the work?
Yes, always. Diagnosis comes before treatment: the survey tells us what the job needs and how to do it, and the quote is based on that.
Air source heat pumps around Kemsley Street
VOA council tax data date about 65% of homes across Kemsley Street and its surrounding area to the post-war years, 1945 to 1972, and the 2021 Census found about 49% of households in terraced houses. For homes of that age, the survey checks the insulation, the radiators and the hot water setup. Shared walls keep a terrace’s heat loss down, while gardens next door make the noise check on the outdoor unit important.
Every heat pump design starts with a room-by-room heat loss calculation. If your home is one of the older properties near Church of St Peter, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Kemsley Street is about 3 miles south of Gillingham, in Medway. If you need air source heat pumps in Kemsley Street, please call us on 07833 053749 or use the quote form for a fixed-price quote. We work across London and the South East, including Kemsley Street. 68 places in Medway are on our list, from busy centres to quieter spots. We also work in Bromley, around 25 miles away.
We work across ME7 for air source heat pumps. Close to Kemsley Street, our area also takes in Bredhurst (1 mile west), Scragged Oak (1 mile south), Dunn Street (1 mile south-west), Park Wood (1 mile north-east) and Lower Cox Street (1 mile south-east). Within a short drive, we also cover Gillingham (3 miles north), Chatham (3 miles north-west), Rochester (6 miles north-west) and Strood (6 miles north-west).
Near you in Kemsley Street
In Kemsley Street, that means homes and buildings near Rainham School for Girls and Levan Strice, among other places. The closest station to Kemsley Street is Rainham (Kent) station, roughly 2.5 miles north-east of the centre. Well-known places in the area include KIMS hospital (3.5 miles south-west) and Allington Castle (4.3 miles south-west). Green spaces nearby include Burham Down and Detling Hill.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager