East Sussex · Heat pump installation
Iden air source heat pumps
Our engineers work in Iden on MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. A look at the job first, a fixed-price quote and written records at the end.
- Checking whether planning permission is needed
- Questions about the Boiler Upgrade Scheme
- Moving away from fossil-fuel heating
Air source heat pumps in Iden: the local picture
About 51 miles out from central London, Iden is part of the South East area we work across.
Older homes near The Parish Church of All Saints may need extra checks for planning and heat loss before a heat pump is designed.
Iden is about 11 miles north-east of Hastings, in East Sussex. If you need air source heat pumps in Iden, please phone us on 07833 053749 or use the quote form for a fixed-price quote. Our area covers London and the South East, including Iden. Our list for East Sussex has 289 entries and Iden is among them. Eastbourne, roughly 24 miles off, has its own page on this site.
The closest recent job we can point to from Iden was on Mermaid Street, Rye (TN31), about 2 miles south: installing three Fujitsu wall-mounted units in guest bedrooms, with the outdoor units positioned in the hotel’s walled rear garden.
Work in TN31 follows the same survey, fixed-price quote and written records as everywhere else we cover. From Parkwood, Elmsmead and Grove Lane to the smaller roads in between, the whole area is covered. Nearby, we also cover air source heat pumps in Houghton Green (1 mile south-east), Playden (1 mile south), Rye Foreign (1 mile south-west), East Guldeford (2 miles south-east) and Rye (2 miles south). We also work in nearby towns such as Hastings (11 miles south-west), Bexhill-on-Sea (15 miles south-west), St Leonards (12 miles south-west) and Hastings Old Town (10 miles south-west).
Near you in Iden
Around Iden, our work takes us to homes and businesses near Rye College and The Bell Inn, among other places. The nearest railway station is Rye station, roughly 2 miles south of the centre. Other landmarks nearby include Rye Castle Museum (East Street) (2.1 miles south) and Ypres Tower (2.2 miles south). Open spaces near Iden include Flatropers Wood.
Air source heat pumps in Iden
A £2,500 grant is available for some air-to-air heat pumps, with conditions. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home; adding it alongside a boiler does not qualify. Typical jobs include replacing a combi boiler with a heat pump and finding a place for the outdoor unit, across hot water cylinders, air-to-water heat pumps and homes heated by oil, LPG or gas.
In a place like Iden, some homes are listed, because permitted development does not apply within the grounds of a listed building, so consent comes first.
Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. File them with the system’s paperwork, ready for the next service or a warranty query.
- Where
- Iden (TN31)
- Region
- East Sussex
- Response
- Answered the same working day
- Price
- Fixed-price quote after a site survey
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Call
- 07833 053749
- Last updated
- 30 October 2026
FAQs for Iden
Will you come out to Iden?
Yes. Iden is within the area we cover across London and the South East. Send a few details and pictures, and we reply the same working day.
Is planning permission needed for a heat pump in Iden?
The answer turns on the property and where the outdoor unit would sit. Central Iden sits inside a conservation area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where necessary, we check with the planning department at Rother council, usually the authority for Iden.
Do you work on systems someone else installed?
Yes. We work on systems fitted by other installers as well as our own from all the leading brands. Tell us the make and model and send any paperwork you have.
How long will it take to install a heat pump?
It takes a few days on site, depending on the cylinder, the radiators and the pipework involved. The cylinder, the radiators and the pipework make the biggest difference, and we confirm the timing with your quote.
How much does an air source heat pump cost?
Air-to-water work is in the £8,000–£16,000 range (0% VAT on homes), with any grant still to come off. The heat pump size, radiator changes and the cylinder decide where in that range you are, and air-to-air systems are priced after a survey.
How soon will you get back to me?
The same working day. After that, we agree a survey, diagnosis or installation date that suits you, and you get a fixed price before any work goes ahead.
Whose job is it to check the system for leaks?
The operator of the equipment, working with qualified engineers. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We will work out which band applies to yours.
Managing agents and facilities teams in Iden
Portfolio owners often want one contractor and one number. We work across London and the South East, so a run of properties can go into one programme and kept on a regular cycle.
We work for landlords, letting agents and managing agents as well as homeowners and businesses. Tell us who the contact on site is and who should receive the paperwork, and we will keep everyone informed.
What happens on the day
The visit has three parts, a bit like a doctor’s appointment: diagnose, treat and sign off. First comes a careful look at the system or the space, then the work itself, and finally we test, record and explain. Most of the time goes on the middle part, which takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Rural lanes and tight entrances are worth mentioning before a visit to Iden.
- We start with your plans and the property.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We recommend air-to-water or air-to-air and check the grant position.
- We install the heat pump and connect it up.
- We commission it, complete the MCS certificate and show you how to use it.
How to prepare
- Tell us about any building rules, permits or sign-in
- Make sure we can reach the outdoor unit, or where it will go
- Have the make and model of any existing unit to hand
Get a fixed-price quote
Photos are enough for some jobs; others need a visit first. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.
Related advice
When it’s something else
Some problems need a different service or another trade:
- Getting planning permission or listed building consent on your behalf
- Tax advice on your own circumstances
- A grant for a home that does not meet the scheme rules
If you’re not sure, just phone 07833 053749 or drop us a line and we’ll give you a straight answer.
Parts of the system we cover
- Air-to-water heat pumps
- Underfloor heating
- Hot water cylinders
- Air-to-air heat pumps
- Radiator systems
- Homes heated by oil, LPG or gas
What we are called out for in Iden
Many enquiries start with a question about the Boiler Upgrade Scheme. Whether you can get the grant depends on your home and the scheme conditions and we confirm it before you go ahead.
These are the situations we see most often:
- Radiators that may be too small for a heat pump
- Choosing between air-to-water and air-to-air
- Wanting to stop using oil, LPG or gas for heating
Lamb House, roughly 2.2 miles south, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Questions to ask before you book
- Why the equipment they’re quoting suits the job
- What paperwork you’ll receive afterwards
- Whether the quote is a fixed price
Other services in Iden
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead