Surrey · Heat pump installation
Air Source Heat Pumps in Horne
For MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Horne, one call is all it takes: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- No space for a hot water cylinder
- A boiler that is getting old
- Finding a place for the outdoor unit
Homes in Horne and heat pumps
On the National Heritage List, around 9 entries fall within 0.5 miles of the middle of Horne; Church of St Mary the Virgin (grade II*) is one. That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where necessary, we check with the planning team at Tandridge council, which normally handles Horne. About 79% of households live in detached or semi-detached houses, according to the 2021 Census. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Every heat pump design starts with a room-by-room heat loss calculation. Live in one of the older houses around Church of St Mary the Virgin? Expect the survey to look closely at heat loss and at the building’s planning status.
Horne is about 4 miles east of Horley, in Surrey. We cover Horne for air source heat pumps, along with the rest of Surrey. Our Surrey coverage runs to 395 places, Horne among them.
The closest recent job we can point to from Horne was on Church Road, Lingfield (RH7), about 3 miles east: installing two LG wall-mounted units: one in the open-plan kitchen-living area and one in the master bedroom.
Our working area takes in RH6 in full. If you need air source heat pumps at a property on Church Road and Whitewood Lane or a nearby road, our engineers can take on the work. We also cover the places around Horne: Whitewood (1 mile north-east), Blindley Heath (1 mile north-east), Newchapel (2 miles south-east), Lingfield Common (3 miles east) and Domewood (3 miles south). Further out, we also cover Epsom (13 miles north-west), Horley (4 miles west), Redhill (5 miles north-west) and Ewell (14 miles north-west).
What’s near Horne
Typical jobs here are in properties near The Jolly Farmer pub, among other places. The nearest railway station is Godstone station, roughly 2.6 miles north-east. Well-known places in the area include East Surrey Hospital (4.2 miles north-west) and Bletchingley Castle (3.8 miles north). For a walk, there’s Bay Pond and Hedgecourt Lake.
Air source heat pumps in Horne, done properly
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home; adding it alongside a boiler does not qualify. The work covers underfloor heating, radiator systems and hot water cylinders, and the jobs we see most are no space for a hot water cylinder and deciding on the outdoor unit position.
If your home in or near Horne is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Warranty periods vary by brand and by product. For instance, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Place
- Horne (RH6)
- Wider area
- Surrey
- Replies
- Answered the same working day
- Accreditations
- F-Gas certified company, NICEIC approved, MCS
- Quotes
- A fixed-price quote up front
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Phone
- 07833 053749
- Page updated
- 30 October 2026
What we do, step by step
The visit has three parts, a bit like a doctor’s appointment: look, put right and sign off. First we check the system or the space against the plan, then the work itself, and finally we test, record and explain. Most of the time goes on the middle part, and that takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Work in Horne is booked in advance at a time that suits you.
- First we talk through the property and the current system.
- A heat loss survey is carried out, room by room.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- Cost, grant and VAT appear on one fixed-price quote.
- Installation, commissioning and MCS registration complete the job.
Getting ready for the visit
- Make sure we can reach the outdoor unit, or where it will go
- Find the manual or the paperwork for the system, if you have it
- Tell us about parking and loading
How to get a quote
Getting a quote is straightforward. Send a few details and pictures, and we reply the same working day. Where a survey is needed, we arrange a time that suits you.
Related advice
Why it’s worth doing now in Horne
Replacing a boiler in a hurry when it breaks leaves little time to consider a heat pump. Planning ahead gives time for the heat loss survey, the design and the grant application before you need the heat. Waiting rarely makes an air conditioning problem smaller.
What you pay reflects the actual work. That is why every job is looked at first, and why the quote is fixed before work begins.
Why people in Horne choose us
- We reply to enquiries the same working day
- Listed on Checkatrade
- Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba and more
- Warranty terms set out brand by brand
Take a look at our cost guide and our accreditations.
Nearby places to Horne
More services for Horne
What owners can safely do
Do not move, re-route or disconnect units or pipework yourself. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrics need care too. If you need something moved, we can quote for it.
Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo or a short video of the display is even better.
Different systems, different jobs
Heat loss surveys
Getting the survey right avoids undersized or oversized systems, and both cause problems.
Air-to-water heat pumps
Flow temperatures are lower than with a typical boiler, so radiator sizes matter.
FAQs for Horne
Do you cover smaller places like Horne?
Yes, smaller places are covered as well as towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Is the heat pump grant available in Horne?
Horne is covered, as the scheme runs across England and Wales. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. The installer applies, and we’re MCS certified.
What’s the difference between air-to-water and air-to-air heat pumps?
The right choice depends on the property and what you need. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
Will you work on another installer’s system?
Yes. We work on systems fitted by other installers as well as our own from all the leading brands. Tell us the make and model and send any paperwork you have.
Which brands do you work with?
We work with the leading brands, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we’ll take it from there.
Can you come out in an emergency?
Yes. There’s a 24/7 emergency line for problems that can’t wait for a planned visit. Ring 07833 053749 any time and explain the problem.
Why does F-Gas certification matter?
Companies working on equipment that contains F gas must be certified by an approved body, and the engineers need their own qualifications. It means the refrigerant in your system is handled legally.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath