Kent · Heat pump installation
Heat pump installation in Horden, Kent
Air source heat pumps across Horden and nearby, from the first look to the final check and a fixed price agreed before we start.
- Replacing a combi boiler with a heat pump
- Choosing between air-to-water and air-to-air
- Ageing boilers that will need replacing
Air source heat pumps in Horden
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales and the installer makes the application. Eligibility depends on the property, so we confirm it before anything is agreed. If you’re dealing with choosing between air-to-water and air-to-air and ageing boilers that will need replacing, we can sort it out.
For a home around Horden that’s off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Location
- Horden (TN17, TN12)
- Wider area
- Kent
- Quote
- A fixed-price quote up front
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Telephone
- 07833 053749
- Checked
- 30 October 2026
Your questions about air source heat pumps in Horden
Do I need planning permission for a heat pump in Horden?
There’s no single answer: the building and the outdoor unit position decide it. The centre of Horden is in a conservation area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Tunbridge Wells council, which is usually the planning authority for Horden first.
Is the heat pump grant available in Horden?
Yes, the scheme covers homes in England, including Horden, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. The installer applies, and we are MCS certified.
Why does F-Gas certification matter?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. That is not optional: it’s required by law, and AirCon Doctor is certified.
Do you have a 24/7 line?
Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we will tell you what to do first.
When will I hear back?
The same working day. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
Do I get paperwork after the visit?
Yes. It’s your proof of what was done: the date, the work, and any refrigerant added or recovered.
Do you work for landlords and businesses?
Yes. From one rented home to commercial buildings, we work the same way: survey or diagnosis, a fixed price and proper paperwork.
Safe owner checks
Owners can handle the everyday basics: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Good habits make our visits easier, not unnecessary. Clean filters and a clear outdoor unit help the system run as it should, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Do you need air source heat pumps in Horden?
The Boiler Upgrade Scheme has made people ask whether their home could qualify. Whether you can get the grant depends on your home and the scheme conditions and we confirm it before you go ahead.
Customers usually contact us when they notice something like this:
- Working out whether radiators need upsizing
- Deciding on the outdoor unit position
- Checking eligibility for a heat pump grant
The installer applies for the Boiler Upgrade Scheme grant, and we’re MCS certified.
Comparing quotes
- Whether you get F-Gas records where refrigerant is involved
- Whether they looked at the job before pricing it
- Whether extra work needs your approval first
What happens on the day
The first job on site is protection: sheets over the floor and any furniture nearby and nothing is moved without asking you. Then the electrics are made safe and the work begins. It takes several days for an air-to-water system with a new cylinder, less for an air-to-air system, and we tidy up before we leave. Photos of the room and the outside of the property help us plan a visit to Horden.
- We talk through your home, your current heating and what you want from a heat pump.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Before we arrive
- Move furniture away from the wall where we will be working
- Name a contact who can meet us at the agreed time
- Plan for pets to be kept clear during the visit
How to get a quote
Quoting starts with a diagnosis, from a site survey or, where the job is straightforward, from photos and measurements. Then you get a fixed price before any work starts.
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Air source heat pumps around Horden
VOA council tax data put about 36% of homes in and around Horden before 1919, and Census 2021 figures found about 71% of households in detached or semi-detached houses. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Every heat pump design starts with a room-by-room heat loss calculation.
Horden is about 6 miles south-east of Paddock Wood, in Kent. Horden gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we’ve finished. Our list for Kent has 922 entries, and Horden is one. The nearest of our city pages is East Grinstead, around 22 miles from Horden.
Postcode districts we cover here: TN17 and TN12. We cover homes and businesses on Hill Top and Husheath Hill and nearby roads. Places around Horden that are also on our list: Colliers Green (1 mile south), Flishinghurst (2 miles south), Marden Thorn (2 miles north), Knox Bridge (2 miles east) and Cranbrook Common (3 miles east). Further out, we also cover Maidstone (9 miles north), Royal Tunbridge Wells (10 miles west), Tonbridge (11 miles north-west) and Kings Hill (10 miles north-west).
Local landmarks in Horden
Typical jobs here are in properties near The Gill and the streets around them. Horden’s nearest station is Marden station, about 2.9 miles north. Other landmarks nearby include Sissinghurst Castle (3.6 miles east) and Brattle Farm Museum (2 miles north-east).
Let and managed properties
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. Where a building is let or managed, the lease or contract should make clear who looks after the system, and we can work for either side.
From a single flat to a whole estate, the approach is the same: a look at the job first, a fixed-price quote, work booked with the occupier and written records afterwards.
Towns and villages near Horden
Other services in Horden
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath