West Sussex · Heat pump installation
Highbrook air source heat pumps
Expert air source heat pumps for Highbrook: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.
- Questions about where the outdoor unit can go
- Wanting to stop using oil, LPG or gas for heating
- Not knowing whether a grant applies
Air source heat pumps in Highbrook, done properly
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation and the installer makes the application. Not every home qualifies, so we check eligibility before you commit. The work covers air-to-air heat pumps, radiator systems and underfloor heating, and the jobs we see most are questions about listed buildings or conservation areas and ageing boilers that will need replacing.
For a home around Highbrook that is off mains gas and heated by oil or LPG, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027, on top of the £7,500.
Whatever the visit, you get a written record: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. Keep it with the system’s paperwork, because it helps with any later warranty question.
- Where
- Highbrook (RH17)
- Wider area
- West Sussex
- Quote
- Fixed-price quote after a site survey
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Telephone
- 07833 053749
- Checked
- 30 October 2026
How it works
On the day, we arrive at the time agreed with you and check the plan with you first. Dust sheets go down over floors and anything close to the work, and anything electrical is made safe before work starts. The work itself takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Somewhere like Highbrook, it helps to know about lanes, gates and where to park.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- Then it’s fitted, commissioned and registered with MCS.
Getting ready for the visit
- Make sure someone can let us in at the agreed time
- Move furniture away from the wall where we’ll be working
- Mention any managing agent or landlord rules we need to follow
How to get a quote
Quotes do not take long. Call or email with a few details and we’ll come back to you the same working day. Where a survey is needed, we arrange a time that suits you.
Related advice
Places near Highbrook
More services for Highbrook
Common questions in Highbrook
Can I get the Boiler Upgrade Scheme grant in Highbrook?
Highbrook is in England, where the Boiler Upgrade Scheme runs. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. You don’t apply yourself: the MCS certified installer does, which is us.
Is a heat pump in Highbrook permitted development?
That depends on the building and where the outdoor unit goes. The Highbrook Conservation Area takes in the middle of Highbrook. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with the local planning authority (for Highbrook, typically Mid Sussex council).
Can I fit air conditioning or a heat pump myself?
Anything that involves the refrigerant needs an F-Gas qualified engineer from a certified company. That’s a legal requirement, and manufacturers expect it for their warranty too. We can quote for the whole job, from supply to commissioning.
Will I get records for the system?
Yes. You get a written record of every visit, including F-Gas records for any refrigerant work. File them with the system’s paperwork.
How long will it take to install a heat pump?
Expect it to take from a couple of days to around a week, depending on the system and how much of the heating changes. The cylinder, the radiators and the pipework make the biggest difference, and we confirm the timing with your quote.
Do you work in Highbrook?
Yes. Our area takes in London and the counties of the South East, and that includes Highbrook.
Do you look at the job first?
Yes. Every job is looked at first, either on a site survey or from pictures and details for simple jobs. A fixed-price quote follows.
Air source heat pumps in Highbrook: the local picture
About 79% of households live in detached or semi-detached houses, according to the last census (2021). Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
Priest House, roughly 1.5 miles north, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings. Period properties close to All Saints Church can suit a heat pump, though insulation and any heritage protection are checked first.
Highbrook is about 4 miles north-east of Haywards Heath, in West Sussex. We cover Highbrook for air source heat pumps, along with the rest of West Sussex. Our area takes in 371 places across West Sussex, from busy centres to quieter spots.
The closest recent job we can point to from Highbrook was on Perrymount Road, Haywards Heath (RH16), about 4 miles south-west: full VRF system installation across all three floors, replacing an outdated and inefficient fan coil unit system.
If your postcode is in RH17, you are inside the area we cover. Neighbouring places we cover include Ardingly (1 mile south-west), Little London (1 mile west), Sharpthorne (2 miles north), West Hoathly (2 miles north) and Horsted Keynes (2 miles south-east). Larger places within reach include Crawley (7 miles north-west), Horsham (11 miles west), Haywards Heath (4 miles south-west) and Burgess Hill (7 miles south-west).
What’s near Highbrook
Locally, jobs take us to houses, flats and workplaces close to The Ardingly Inn, among other places. Highbrook’s nearest station is Balcombe station, roughly 3.4 miles west of the centre. A little further out are Princess Royal Hospital (4.6 miles south) and Parish Museum (2.8 miles south). Open spaces near Highbrook include Blunts Wood and Paiges Meadow.
What happens if it’s left?
If the emitters can’t give out enough heat, some rooms will not get warm enough. Checking and upsizing them as part of the installation avoids that. For a village like Highbrook, booking ahead lets us plan the trip properly.
The pipe route, the height of the units and how we reach them all affect the cost. We take each of them into account, and the price is fixed before we start.
Why choose AirCon Doctor in Highbrook
- Every job looked at before it’s priced
- Leading brands including Daikin, Mitsubishi Electric and Fujitsu
- F-Gas certified company
- Manufacturer’s warranty terms explained on your quote
Read how installs are priced and our accreditations.
Looking after it afterwards
Aftercare is straightforward, and it helps at the next service:
- Know the servicing conditions in your warranty
- Keep up with insulation and draught-proofing
- Keep the outdoor unit clear all year
Now and then in cold weather, the outdoor unit defrosts itself. It may give off steam or sound different for a few minutes, and that is normal.
Book a service every year. Check the manufacturer’s terms, as they may include servicing conditions.
Rented and managed buildings
We regularly work with managing agents. Send the address, what’s needed and how access works, and we will send a fixed-price quote.
When the building owner and the occupier are different, it’s worth checking the agreement for who looks after the system. We are happy to deal with either side and send the records to whoever needs them.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead