East Sussex · Heat pump installation
Air Source Heat Pumps in High Hurstwood
Expert air source heat pumps for High Hurstwood: diagnosis first, then a fixed-price quote, the work and written records. Call for a fixed-price quote.
- Finding a place for the outdoor unit
- Ageing boilers that will need replacing
- Questions about the Boiler Upgrade Scheme
About our air source heat pumps in High Hurstwood
Every installation starts with a heat loss survey. It shows how much heat each room needs on a cold day, so the heat pump and the radiators or indoor units can be sized properly. Guesswork leads to systems that are too big or too small. We’re often asked to deal with questions about where the outdoor unit can go and comparing heat pump types, on air-to-air heat pumps, air-to-water heat pumps and underfloor heating.
Homes around High Hurstwood usually have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.
We are an F-Gas certified company, NICEIC approved for electrical work, MCS certified for heat pumps and a Checkatrade member. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Place
- High Hurstwood (TN22)
- Wider area
- East Sussex
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Quote
- A fixed-price quote up front
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Response
- Answered the same working day
- Call
- 07833 053749
- Last updated
- 30 October 2026
How we price air source heat pumps
Jobs vary more than people expect. The main factors:
- How far the pipework has to run, and where
- The number of rooms, units or zones
- A single visit or a regular plan
Leaving a fault or an overdue service rarely makes the work cheaper. Small problems, from blocked filters to slow leaks, tend to get worse, and a struggling system uses more electricity to do less. If you are not sure what’s needed, call 07833 053749 or email us and we will give you an honest view and a fixed price.
Before you get in touch
When you contact us, these details help:
- The postcode and whether it’s a home, flat or business
- Your consumer unit or fuse board
- Where the outdoor unit is, or where you’d like it
Quoting starts with a diagnosis, from a site survey or, where the job is straightforward, from photos and measurements. After that, we send a fixed price before any work starts.
How the visit works
Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. On site, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Pictures of the space and where the outdoor unit could go let us plan the work in High Hurstwood.
- First we talk through the property and the current system.
- A heat loss survey is carried out, room by room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- We install, commission and register the system under MCS.
Getting ready for the visit
- Move furniture away from the wall where we’ll be working
- Tell us about any building rules, permits or sign-in
- Plan for pets to be kept clear during the visit
Get a fixed-price quote
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and simple jobs can often be priced without a visit.
Advice
When it’s something else
We will not sell you work that does not address the problem, so here are the limits:
- Draught-proofing and insulation upgrades
- Planning approval where permitted development does not apply
- Grants for hybrid systems or replacements of low-carbon systems
Not sure which it is? You can phone 07833 053749 or send an email and we’ll tell you honestly before you book.
Parts of the system we cover
- Radiator systems
- Underfloor heating
- Homes heated by oil, LPG or gas
- Air-to-air heat pumps
- Air-to-water heat pumps
- Hot water cylinders
High Hurstwood: your questions answered
Will a heat pump in High Hurstwood need planning permission?
There’s no single answer: the building and the outdoor unit position decide it. The half-mile around the middle of High Hurstwood holds about 9 listed buildings and structures. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the planning department at Wealden council, usually the authority for High Hurstwood first.
Will you come out to High Hurstwood?
Yes, and the size of the place makes no difference to how we work. Visits to smaller places are planned so the engineer arrives with what the job needs.
Can you look at a system you didn’t fit?
Yes. We look at it first and tell you what we find, including anything about the original installation that needs putting right. You get a fixed price before any work goes ahead.
Do you provide F-Gas records?
Yes, always. New installations come with commissioning details, F-Gas records and warranty information, while repairs and services get a written note of what was found and done.
What’s the difference between air-to-water and air-to-air heat pumps?
The right choice depends on the property and what you need. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
Why use an F-Gas certified company?
Companies working on equipment that contains F gas must be certified by an approved body, and each engineer needs the right qualifications too. It’s how you know the refrigerant is being handled legally and safely.
Do you look at the job first?
Yes, always. We diagnose before we treat: the survey shows what’s needed, where things go and what access we need, and the quote is based on that.
Heat pumps in High Hurstwood: local notes
Valuation Office Agency council tax records put about 37% of homes across High Hurstwood and its surrounding area before 1919, and about 86% of households live in detached or semi-detached houses, according to the last census (2021). Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
Older homes near Holy Trinity Church may need extra checks for planning and heat loss before a heat pump is designed. Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
High Hurstwood is about 3 miles south-west of Crowborough, in East Sussex. Our engineers cover High Hurstwood for air source heat pumps and across the rest of East Sussex. 289 places in East Sussex are on our list, large and small. East Grinstead is in our area too, about 10 miles from High Hurstwood.
Our nearest recent job to High Hurstwood was on Beacon Road, Crowborough (TN6), about 3 miles north-east: installing a Mitsubishi Electric multi-split system serving four bedrooms and a large home office.
Local streets include Burnt Oak Road, Chillies Lane and Perrymans Lane, and we cover them all. If your postcode is in TN22, we can take the job on. Nearby, we also cover air source heat pumps in Fairwarp (1 mile west), Sweethaws (1 mile north), Five Ash Down (1 mile south-west), Crowborough (3 miles north-east) and Jarvis Brook (3 miles north-east). Further out, we also cover Lewes (11 miles south-west), Hailsham (12 miles south-east), Uckfield (4 miles south) and Polegate (14 miles south).
Around High Hurstwood
High Hurstwood’s nearest station is Buxted station, roughly 1.8 miles south. Well-known places in the area include Tickerage Castle (3.3 miles south) and Crowborough War Memorial Hospital (2.7 miles north-east). Open spaces near High Hurstwood include Brickfield Meadow.
Different systems, different jobs
Heat loss surveys
Getting the survey right avoids undersized or oversized systems, and both cause problems.
Hot water cylinders
Existing cylinders may not be suitable for a heat pump and we tell you if it needs replacing.
Nearby places to High Hurstwood
What else we do in High Hurstwood
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead