Oxfordshire · Heat pump installation

Heat pump installation in Henley-on-Thames, Oxfordshire

MCS certified installation of air source heat pumps for heating and hot water, with the boiler upgrade scheme grant applied for, for Henley-on-Thames and the surrounding area. Ask us for a fixed-price quote, and we will reply the same working day.

  • Plans to switch to electric heating with a heat pump
  • Finding a place for the outdoor unit
  • Working out where a cylinder could go

Air source heat pumps for Henley-on-Thames

About our air source heat pumps in Henley-on-Thames

We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day, so the heat pump and the radiators or indoor units can be sized properly. Guesswork leads to systems that are too big or too small. The work covers homes heated by oil, LPG or gas, underfloor heating and air-to-water heat pumps, and people most often call us about replacing a combi boiler with a heat pump and radiators that may be too small for a heat pump.

Cottages and older homes near Henley-on-Thames can lose heat faster, so a proper heat loss calculation matters. Sometimes insulation first is the better investment.

Equipment warranty comes from the manufacturer, on its own terms, and we set them out on your quote. Each brand sets its own conditions, so we go through them with you rather than leave you to find the small print.

Location
Henley-on-Thames (RG9)
Region
Oxfordshire
Accreditations
F-Gas certified company, NICEIC approved, MCS
Costs
£8,000–£16,000 (0% VAT on homes), before the grant
Price
Fixed after a survey or pictures
Response
We reply the same working day
Telephone
07833 053749
Updated
30 October 2026

Looking after it afterwards

Think of this as the after-treatment advice, short and simple:

  • Check what your manufacturer’s warranty asks of you
  • Ask about the grant before you commit
  • Leave indoor units unobstructed

After commissioning, the installation is registered under MCS and you receive the certificate. Keep it with the manufacturer’s paperwork, as you may need it later.

Keep radiators and indoor units unobstructed so the heat can get into the room.

What we do, step by step

The visit has three parts, a bit like a doctor’s appointment: look, put right and sign off. First we check the system or the space against the plan, then we do the work, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, which takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We load the van from the survey notes so the work in Henley-on-Thames can be done in one go where possible.

  1. It starts with a conversation about the home, the existing heating and your plans.
  2. We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
  3. A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
  4. The outdoor unit, the indoor equipment and the controls are installed and connected.
  5. Once it’s running correctly, the MCS certificate is issued and we show you the settings.

Preparing for the visit

  • Keep pets and children away from the work area
  • Move furniture away from the wall where we will be working
  • Let us know where the consumer unit is

How to get a quote

Quotes do not take long. Call or email with a few details and we will come back to you the same working day. Where a survey is needed, we arrange a time that suits you.

Get a quick quote

Advice

What the work involves, system by system

Air-to-air heat pumps

Air-to-air heat pumps are now covered by permitted development rules in England, subject to conditions. A unit used solely for cooling isn’t covered, so check with the council.

The Boiler Upgrade Scheme

Eligibility depends on the property and the scheme rules and we confirm it before anything is agreed.

FAQs for Henley-on-Thames

Is Henley-on-Thames within the area you cover?

Yes. Henley-on-Thames is within the area we cover across London and the South East. Visits to smaller places are planned so the engineer arrives with what the job needs.

Do I need planning permission for a heat pump in Henley-on-Thames?

It depends on the property. The St Mark's Road Conservation Area is close to the centre of Henley-on-Thames. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the local planning authority (for Henley-on-Thames, typically South Oxfordshire council) first.

Will skipping a service affect the warranty?

Each manufacturer decides. Where servicing is a condition, a missed service could give the manufacturer grounds to refuse a claim, so we explain the terms on your quote.

Will you make a mess?

Floors and furniture near the work are covered with dust sheets before we start, and we tidy up as we go. At the end, we clear up and show you what we have done.

Which brands do you work with?

Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For a new system, we suggest the make and model that suit the property and explain why.

Which accreditations do you hold?

F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, and we’re Checkatrade members. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.

Do you provide F-Gas records?

Yes. It’s the record a manufacturer or the next engineer will ask to see: the date, the work, and any refrigerant added or recovered.

Air source heat pumps in Henley-on-Thames: the local picture

About 35 miles out from central London, Henley-on-Thames is part of the South East area we work across.

Homeowners near Henley-On-Thames station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that. Greys Court lies about 2.3 miles west. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.

Henley-on-Thames is about 5 miles north-east of Caversham, in Oxfordshire. Whatever kind of property you have in Henley-on-Thames, we can help with air source heat pumps. We reply to enquiries the same working day and our emergency line runs 24/7. Henley-on-Thames is one of 443 places in Oxfordshire we cover. The nearest of our city pages is Guildford, around 24 miles from Henley-on-Thames.

Station Road, Market Place and Normanstead and the roads off them are all inside our area. Henley-on-Thames is one of the larger places we cover in Oxfordshire. We also cover Harpsden (1 mile south), Harpsden Bottom (1 mile south-west), Lower Assendon (2 miles north-west), Shiplake Cross (2 miles south) and Binfield Heath (2 miles south). Within a short drive, we also cover Thame (15 miles north), Benson (10 miles north-west), Chinnor (12 miles north) and Tilehurst (7 miles south-west).

Near you in Henley-on-Thames

Locally, jobs take us to houses, flats and workplaces close to Mill Meadows, Rupert House School and Gillotts School. Henley-on-Thames has its own railway station: Henley-On-Thames station. Well-known places in the area include Frazer Nash Archives (0.5 miles south-east). Green spaces nearby include Sonning Hill and Hurley Chalk Pit.

Map of Henley-on-Thames © OpenStreetMap contributors

Honest limits

Not every problem is solved by air source heat pumps, and we’d rather say so up front. It does not solve:

  • Tax rulings, which only HMRC can give
  • Planning approval where permitted development does not apply
  • Any gas work on the existing boiler

If you’re not sure, just phone us on 07833 053749 or drop us a line and we will give you a straight answer.

What the work covers

  • Hot water cylinders
  • Homes heated by oil, LPG or gas
  • Air-to-air heat pumps
  • Radiator systems
  • Underfloor heating
  • Air-to-water heat pumps

From one of our customers

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead