Essex · Heat pump installation
Heat pump installers in East Horndon
Air source heat pumps across East Horndon and nearby, from a site survey or diagnosis to sign-off with the price fixed before work begins.
- Replacing a combi boiler with a heat pump
- Choosing between air-to-water and air-to-air
- Checking whether planning permission is needed
Air source heat pumps in East Horndon, done properly
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice. We’re often asked to deal with working out where a cylinder could go and questions about listed buildings or conservation areas, on air-to-air heat pumps, homes heated by oil, LPG or gas and radiator systems.
Older and listed homes in villages like East Horndon need extra care, and permitted development doesn’t cover listed buildings, so we check consent first.
Whatever the visit, you get a written record: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. File it with the manual, because it helps with any later warranty question.
- Where
- East Horndon (CM13)
- Region
- Essex
- Enquiries
- Same working day
- Quote
- Fixed, in writing
- Guide price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Call
- 07833 053749
- Page updated
- 30 October 2026
Why act early in East Horndon
A heat pump sized without a proper heat loss survey can struggle in cold weather or run inefficiently. Doing the survey properly from the start avoids that. Small faults tend to grow, so it’s worth dealing with them early.
Putting the work off seldom saves money. Small problems, from blocked filters to slow leaks, tend to get worse, and a struggling system uses more electricity to do less. If you are unsure, give us a ring on 07833 053749 or fill in the contact form for straight advice and a fixed price.
What you get with us
- Covering London and the South East
- Manufacturer’s warranty terms explained on your quote
- An F-Gas certified company, as the law requires
- Emergency calls taken 24/7
See our cost guide or our accreditations.
Also near East Horndon
What else we do in East Horndon
How the visit works
Our engineers arrive at the time agreed with you and run through the plan before anything else. Dust sheets go down over floors and anything close to the work, and anything electrical is made safe before work starts. The work itself takes from a couple of days to around a week, depending on the system and how much of the heating changes. A few pictures help us make the most of a visit to East Horndon.
- First we find out about the property, the heating you have now and what you are hoping for.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Before we arrive
- Mention any parking restrictions near the property
- Unlock any gate, garage or side passage we need
- Let us know if the building has a permit or sign-in process
Getting a price
If you need air source heat pumps in East Horndon, ring us on 07833 053749 or write to us at info@aircondoctor.co.uk. Tell us what kind of property it is and what you’d like done, and send a few photos if you can. We reply the same working day.
Read more
East Horndon questions
Is planning permission needed for a heat pump in East Horndon?
The answer turns on the property and where the outdoor unit would sit. There’s a conservation area, the Thorndon Park Conservation Area, close to central East Horndon. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for East Horndon, typically Brentwood council).
Can I get the Boiler Upgrade Scheme grant in East Horndon?
Yes, if the home and the heat pump meet the scheme’s rules: East Horndon is in England, where it applies. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. We hold MCS certification, so the application is ours to make for you.
Do you look at the job first?
Yes, always. We diagnose before we treat: the survey tells us what the job needs and how to do it and the fixed price is built on it.
Do you provide F-Gas records?
Yes, on every job. New installations come with commissioning details, F-Gas records and warranty information, and repairs and services get a record of the work.
Will you make a mess?
Floors and furniture near the work are covered with dust sheets before work begins, and we tidy up as we go. Before we leave, we clear up and run through the work with you.
Can you set up regular servicing?
Yes. Send details of the systems and how they’re used, and we will suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.
Do you have a 24/7 line?
Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we will tell you what to do first.
Honest limits
Before booking, it helps to know what’s not included:
- Grants for hybrid systems or replacements of low-carbon systems
- Getting planning permission or listed building consent on your behalf
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
Not sure which it is? You can phone us on 07833 053749 or use the quote form and we will tell you honestly.
Where we work
- Radiator systems
- Air-to-air heat pumps
- Underfloor heating
- Air-to-water heat pumps
- Homes heated by oil, LPG or gas
- Hot water cylinders
Pricing air source heat pumps in East Horndon
Our prices page gives typical ranges, but every job is priced on its own. What we look at:
- Access, including height, roofs and ladders
- The brand, model and parts involved
- What we find on the survey or diagnosis
Several rooms, units or sites on one quote can make for a more efficient booking. Mention every unit or room you need covered, and you’ll get one fixed price.
Before you get in touch
When you call or email, these details help:
- A short video of any fault, such as a noise or a flashing light
- A photo of the consumer unit with the cover closed
- The postcode and whether it’s a home, flat or business
To help us quote: where the property is and what kind of building it is, photos of the rooms or units, the make and model of any existing system and anything you’ve noticed, such as an error code or a noise. Then phone 07833 053749 or drop us a line.
Homes in East Horndon and heat pumps
The Valuation Office Agency’s council tax figures date about 43% of homes across East Horndon and its surrounding area to the post-war years, 1945 to 1972, and about 80% of households live in detached or semi-detached houses, according to the 2021 Census. For homes of that age, the survey checks the insulation, the radiators and the hot water setup. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler. Older homes near All Saints Church may need extra checks for planning and heat loss before a heat pump is designed.
East Horndon is about 4 miles south-east of Brentwood, in Essex. Whatever kind of property you have in East Horndon, our engineers can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Count every place we list in Essex and you reach 644, with East Horndon on the list. We also work in Bromley, around 19 miles away.
Whether you are on Southend Arterial Road, Elliots Close and Tilbury Road or a nearby road, we can help. We cover every part of the CM13 postcode area for air source heat pumps and the roads nearby. If you’re just outside East Horndon, we cover West Horndon (1 mile south-west), Herongate (1 mile north), Childerditch (2 miles west), Little Warley (2 miles west) and Bulphan (2 miles south). Within a short drive, we also cover Chelmsford (12 miles north-east), Basildon (4 miles east), Brentwood (4 miles north-west) and Canvey Island (11 miles east).
Near you in East Horndon
The closest station to East Horndon is West Horndon station, about 1 mile south-west of the centre. Nearby you’ll also find Spire Hartswood Hospital (3.1 miles north-west). Open spaces near East Horndon include Langdon Nature Reserve.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath