East Sussex · Heat pump installation
Crumbles air source heat pumps
Air source heat pumps across Crumbles and nearby, from the first look to the final check and a fixed price agreed before any work starts.
- Planning and permitted development questions
- Questions about the Boiler Upgrade Scheme
- Working out whether radiators need upsizing
Air source heat pumps in Crumbles
In England, an air source heat pump on a house can often go in under permitted development rights. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We look at the planning position for your home during the survey. The work covers air-to-water heat pumps, homes heated by oil, LPG or gas and hot water cylinders, and the jobs we see most are questions about the Boiler Upgrade Scheme and deciding on the outdoor unit position.
Homes around Crumbles typically have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.
Nothing is signed off by word of mouth: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual, because it helps with any later warranty question.
- Where
- Crumbles (BN23)
- Wider area
- East Sussex
- Enquiries
- We reply the same working day
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Price
- Fixed-price quote after a site survey
- Call
- 07833 053749
- Last updated
- 30 October 2026
Common problems we fix in Crumbles
Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Planning the change before the boiler fails gives you time to survey, design and apply for any grant, rather than rushing a replacement in winter.
Keep an eye out for any of the following:
- Planning and permitted development questions
- Plans to switch to electric heating with a heat pump
- Radiators that may be too small for a heat pump
A heat loss calculation decides the size of heat pump your home needs.
What your quote should include
- Whether a new circuit is included and who certifies it
- Which brand and model they’re proposing, and why
- What’s in the price and what isn’t
How the visit works
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, and electrical work is done by us as NICEIC approved contractors. On the day, both are in the same hands. On site, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Somewhere like Crumbles, it helps to know about lanes, gates and where to park.
- First we talk through the property and the current system.
- Every room’s heat loss is worked out on site.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- You get a fixed price, with any grant and the VAT set out.
- Then it’s fitted, commissioned and registered with MCS.
Before we arrive
- Keep pets and children away from the work area
- Make sure someone can let us in at the agreed time
- Find the manual or the paperwork for the system, if you have it
Ask for a quote
Here’s what helps us quote: where the property is and what kind of building it is, photos of the rooms or units, the make and model of any existing system and anything you’ve noticed, such as an error code or a noise. Then phone 07833 053749.
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Air source heat pumps around Crumbles
At about 1 mile from the coast, Crumbles is close enough for sea air to matter. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. About 68% of homes across Crumbles and its surrounding area have been built since 2000, according to VOA council tax data, and about 47% of households live in flats, according to the 2021 Census. Better insulated, newer homes are often a good match for a heat pump. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better.
Period properties close to St. Richard can suit a heat pump, though insulation and any heritage protection are checked first.
Crumbles is about 2 miles east of Eastbourne, in East Sussex. Crumbles gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we have finished. We cover 289 places across East Sussex, large and small.
The closest recent job we can point to from Crumbles was on Meads Road, Eastbourne (BN20), about 2 miles west: installing a Mitsubishi Electric multi-split system serving three bedrooms and a study.
Whether you are on Tambora Square, Long Beach View and Golden Gate Way or a nearby road, we can help. Here we cover the BN23 postcode area. Close by, we work in Langney (1 mile west), Pevensey Bay (1 mile north-east), Pevensey (2 miles north), Westham (2 miles north-west) and Stone Cross (2 miles north-west). Further out, we also cover Hastings (11 miles north-east), Bexhill-on-Sea (7 miles north-east), Seaford (10 miles west) and Lewes (15 miles west).
Near you in Crumbles
We fit and service air conditioning in homes and premises around The Haven Voluntary Aided CofE/Methodist Primary School and Princes Park, among other places. The closest station to Crumbles is Pevensey & Westham station, about 1.3 miles north. A little further out are Pevensey Court House Museum And Gaol (1.6 miles north) and Pevensey Castle (1.5 miles north). The countryside around Crumbles includes Combe Hill.
Questions from Crumbles
Do you cover smaller places like Crumbles?
Yes. Crumbles is within the area we cover across London and the South East. A few photos and the postcode are enough to get things started.
Is the coast a problem for outdoor units in Crumbles?
It can. Crumbles is within about 1 mile of the coast, and salt air speeds up corrosion on outdoor units. We site outdoor units out of the worst of the sea wind where possible and can suggest models with corrosion protection where the manufacturer offers it.
Do you work for landlords and businesses?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Tell us who should receive the paperwork.
Who has to arrange F-Gas leak checks?
Whoever operates the equipment, together with the technicians who service it. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We can tell you which band your system falls into.
Will I get records for the system?
Yes. You get a written record of each visit, including F-Gas records for any refrigerant work. Keep them with the manual and the warranty documents.
Can you set up regular servicing?
Yes. We offer maintenance contracts, with visits at the interval your system and the manufacturer need. Each visit is written up, with F-Gas records where refrigerant work is involved.
Will I need planning consent for an air source heat pump?
That depends on your home and the unit’s position. Flats have different limits, conservation areas have extra conditions, and an Article 4 direction can remove the rights and we look at it during the survey.
What happens if it’s left?
Choosing between air-to-water and air-to-air is easier with the facts. Air-to-water heats radiators and hot water, and can attract a £7,500 grant where eligible; air-to-air heats and cools rooms, and only qualifies for £2,500 under strict conditions, and we explain which fits your home. A dirty or faulty system works harder and costs more to run.
The cost depends on the type of system and how many units are involved, the access and the parts and time the job needs. We give you a fixed price before any work starts, so there are no surprises.
Why us?
- Manufacturer’s warranty terms explained on your quote
- Enquiries answered the same working day
- A fixed price before any work starts
- MCS certified for heat pumps
Also near Crumbles
Also in Crumbles
What affects the cost of air source heat pumps
Every job gets its own quote. This is what makes a difference:
- One-off work versus a regular service cycle
- What we find on the survey or diagnosis
- Which make and model is being fitted or worked on
What you pay reflects the actual work. That’s why we look at the job first, from photos or on a survey, and the price is agreed before any work starts.
Helping us quote
Before you ask for a quote, gather:
- A close-up of the unit’s label showing the model number
- The outdoor side of the property, including any roof or flat area
- The postcode and whether it’s a home, flat or business
For air source heat pumps in Crumbles, phone 07833 053749 or drop us a line. Let us know the type of property and what you need, and send a few pictures if you can. We reply the same working day.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead