East Sussex · Heat pump installation
Air Source Heat Pumps in Westham
F-Gas certified and NICEIC approved, we cover Westham for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Fixed-price quotes and a 24/7 emergency line.
- Questions about the Boiler Upgrade Scheme
- No space for a hot water cylinder
- A boiler that is getting old
About our air source heat pumps in Westham
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses. For air-to-air systems, we confirm the VAT on your quote. This is general information, not tax advice. If you’re dealing with radiators that may be too small for a heat pump and deciding which kind of heat pump suits the home, we can sort it out.
In a place like Westham, some homes are listed, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.
Refrigerant work is written up in the F-Gas records: what was done, the refrigerant type and any amount added or recovered. File them with the system’s paperwork, as a manufacturer or a future engineer may ask to see them.
- Place
- Westham (BN24)
- Region
- East Sussex
- Replies
- Answered the same working day
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Price guide
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quote
- A fixed price before we start
- Telephone
- 07833 053749
- Updated
- 30 October 2026
How it works
Testing is the last part of the visit wherever the system can be switched on. Then we explain what was done and answer your questions, and anything that needs attention later is pointed out. All told, the work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Visits to Westham are agreed with you in advance and planned so the job can be finished in one trip where possible.
- We start with your plans and the property.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- We recommend air-to-water or air-to-air and check the grant position.
- Installation follows on the agreed dates.
- We commission it, complete the MCS certificate and show you how to use it.
Before we arrive
- Unlock any gate, garage or side passage we need
- Dig out any previous service or F-Gas records
- Make sure someone can let us in at the agreed time
Get a fixed-price quote
Every quote shows the VAT clearly, and the rate that applies to your job is stated. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it in writing rather than guess. To get one, ring us on 07833 053749 or send an email.
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What you can do yourself, and what needs us
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Owner care supports servicing; it doesn’t replace it. Clean filters and a clear outdoor unit help the system run as it should, but the refrigerant circuit, the electrics and the parts you cannot see still need an engineer at the interval the manufacturer recommends.
What a heat pump looks like in Westham
Westham is within about 2 miles of the coast. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. The last census (2021) found about 79% of households in detached or semi-detached houses. Houses normally have space for an outdoor unit and a hot water cylinder.
Homeowners near Pevensey & Westham station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that. Older homes near St Mary's Church may need extra checks for planning and heat loss before a heat pump is designed.
Westham is about 3 miles north-east of Eastbourne, in East Sussex. For air source heat pumps in and around Westham, it’s easy to get a fixed-price quote: please call us on 07833 053749, or email if that’s easier. Our area covers London and the South East, including Westham. Count every place we list in East Sussex and you reach 289, with Westham on the list.
The closest recent job we can point to from Westham was on Meads Road, Eastbourne (BN20), about 3 miles south-west: installing a Mitsubishi Electric multi-split system serving three bedrooms and a study.
Work in BN24 follows the same survey, fixed-price quote and written records as everywhere else we cover. If you need air source heat pumps at a property on High Street, Linkway and Rattle Road or a nearby road, we can help. Other places close to Westham include Jenkins' Green (1 mile north-west), Pevensey (1 mile east), Langney (1 mile south), Pevensey Bay (2 miles east) and Wartling (3 miles north-east). We also work in nearby towns such as Eastbourne (3 miles south-west), Hastings (11 miles east), Bexhill-on-Sea (7 miles east) and Seaford (10 miles west).
What’s near Westham
Around Westham, our work takes us to homes and businesses near Bishop Bell School and The Heron pub. Westham has its own railway station: Pevensey & Westham station. A little further out are Pevensey Castle (0.6 miles east) and Eastbourne District General Hospital (3.1 miles south-west). Open spaces near Westham include Combe Hill.
Nearby places to Westham
Other services in Westham
What affects the quote in Westham
The diagnosis comes before the price. We look at:
- What kind of system it is
- What electrical work the job needs
- A single visit or a regular plan
Every job is different, so each one gets its own fixed-price quote. The equipment, how we reach it, the route between units and the work needed all play a part.
What we need to know
Good pictures often save a visit. The most useful are:
- The outdoor side of the property, including any roof or flat area
- The rating plate or label on any existing unit
- Wide photos of the room or the existing unit
To help us quote: where the property is and what kind of building it is, photos of the rooms or units, the make and model of any existing system and any symptoms, from error codes to drips. Then call 07833 053749, or email if that’s easier.
Questions from Westham
Do I need planning permission for a heat pump in Westham?
It depends on the property. The half-mile around the middle of Westham holds about 11 listed buildings and structures. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where necessary, we check with the planning department at Wealden council, normally the authority for Westham.
Will you come out to Westham?
Yes, and the size of the place makes no difference to how we work. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Can you set up regular servicing?
Yes. Send details of the systems and how they’re used, and we’ll suggest a schedule with a fixed price. Leak checks required by the F-gas rules can be built in for larger systems.
Are my radiators big enough for a heat pump?
It depends on each radiator and the room it heats. At the lower temperatures a heat pump uses, radiators need more surface so we check every radiator against the room’s heat loss.
How much VAT is charged on a heat pump in a home?
Installing an air source heat pump in a home is zero-rated until 31 March 2027, then 5%. Businesses pay the standard rate, and this is general information rather than tax advice.
Does the grant cover air-to-air heat pumps?
The scheme offers £2,500 for air-to-air, but the conditions are strict. It will not apply if the system is an add-on next to a boiler, and it must cover the whole heating demand.
Do you work on systems someone else installed?
Yes. We look at it first and tell you what we find, including anything about the original installation that needs putting right. Any work is priced before it goes ahead.
When something else is needed
A few issues sit outside what this work can do:
- Planning decisions, which rest with the council
- Improving the building’s insulation
- A grant for a home that does not meet the scheme rules
Not sure which it is? You can ring us on 07833 053749, or email if that’s easier and we will tell you honestly.
What we work on in Westham
- Underfloor heating
- Homes heated by oil, LPG or gas
- Radiator systems
- Hot water cylinders
- Air-to-water heat pumps
- Air-to-air heat pumps
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath