Greater London · Heat pump installation

Crossness air source heat pumps

We cover Crossness for air source heat pumps. A look at the job first, a fixed-price quote and written records at the end.

  • Choosing between air-to-water and air-to-air
  • Checking emitters for a heat pump
  • Questions about the Boiler Upgrade Scheme

Air source heat pumps in Crossness and nearby

How we handle air source heat pumps in Crossness

Hot water from an air-to-water system is stored in a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. With air-to-air, hot water has to come from something else. If the problem is planning and permitted development questions and checking eligibility for a heat pump grant, we can sort it out.

A terrace in Crossness shares walls with its neighbours, which helps keep heat in, provided the outdoor unit can sit somewhere that passes the MCS noise check.

Each manufacturer sets its own warranty period. Daikin, for instance, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. For any other brand, we explain the manufacturer’s terms on your quote.

Where
Crossness (SE2, SE28, DA18)
Wider area
Greater London
Typical price
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Quote
A fixed price before we start
Certified
F-Gas certified, NICEIC approved, MCS
Call
07833 053749
Checked
30 October 2026

What affects the quote in Crossness

We quote each job individually. This is what makes a difference:

  • How many units are involved
  • The pipe route between the units
  • What electrical work the job needs

Putting the work off seldom saves money. Faults and wear in a system tend to grow, and a struggling system uses more electricity to do less. If you are unsure, give us a ring on 07833 053749 or email us for straight advice and a fixed price.

Asking for a quote

Photos and a few facts are often enough to price a simple job. Useful things to send:

  • A close-up of the unit’s label showing the model number
  • Photos showing the indoor unit and the space around it
  • A short video of any fault, such as a noise or a flashing light

For air source heat pumps in Crossness, phone 07833 053749 or send an email. Tell us what kind of property it is and what you’d like done, and send a few photos if you can. Enquiries get a reply the same working day.

FAQs for Crossness

Can you fit air conditioning in a London flat in Crossness?

Often, yes, but the lease and the freeholder usually have a say. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.

Can you do air source heat pumps in Crossness?

Yes, Crossness is within the area we cover. Just call 07833 053749 or email us with a few details.

What’s the price of a heat pump installation?

For air-to-water, it’s £8,000–£16,000 (0% VAT on homes) before any Boiler Upgrade Scheme grant. Air-to-air prices are set after a survey, and we confirm the VAT on the quote.

Do I need to service the system to keep the warranty?

That depends on the brand. If servicing is in the terms, missing one could affect a claim and we will tell you what your brand asks for.

How soon will you get back to me?

The same working day. Then we agree a date that works for you, with a fixed price before work starts.

Is there a survey before the work?

Yes, always. We diagnose before we treat: the survey tells us what the job needs and how to do it and the fixed price is built on it.

Do you have a 24/7 line?

Yes. Our emergency line runs 24/7 for problems that cannot wait for a planned visit. Call 07833 053749 and tell us what’s happened.

For landlords and property managers

Facilities teams in offices, schools and public buildings book us too across Greater London. Larger buildings can be done in stages to keep disruption down.

When the building owner and the occupier are different, it’s worth checking the agreement for who looks after the system. We’re happy to deal with either side, and the paperwork can go to both.

What we do, step by step

You do not need to do much on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. Before we leave, the area is tidied and we explain what we have done. A note on parking and access helps us plan a visit to Crossness.

  1. It begins with your house and the heating it relies on now.
  2. A heat loss survey is carried out, room by room.
  3. The design covers the heat pump, emitters, hot water and outdoor unit.
  4. Cost, grant and VAT appear on one fixed-price quote.
  5. We install, commission and register the system under MCS.

Preparing for the visit

  • Name a contact who can meet us at the agreed time
  • Clear access to the fuse board
  • Clear a path to the units and the space around them

Getting a quote

Every quote shows the VAT clearly, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it in writing rather than guess. To get one, give us a ring on 07833 053749 or fill in the contact form.

Get a quick quote

Advice

Different systems, different jobs

Hot water cylinders

Existing cylinders may not be suitable for a heat pump and we tell you if it needs replacing.

VAT on heat pumps

Installing an air source heat pump in a home is zero-rated until 31 March 2027, then 5%, under HMRC Notice 708/6. Businesses pay the standard rate.

What a heat pump looks like in Crossness

The 2021 Census found about 39% of households in terraced houses. In a terrace, the outdoor unit position and the MCS noise check need particular care. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.

Rainham Hall lies about 2.8 miles north-east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions. Homeowners near Abbey Wood station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.

Crossness is about 2 miles north-west of Erith, in Greater London. Across the SE2 area, we cover air source heat pumps. Crossness is one of 764 places in Greater London we cover for homes and businesses. Bromley is in our area too, around 9 miles away.

Not far from Crossness, a recent job of ours was on Greenwich High Road, Greenwich (SE10), about 6 miles west: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.

We work across SE2, SE28 and DA18 for air source heat pumps and the roads nearby. That includes properties on Kale Road, Haldane Road and Seacourt Road and the roads around them. We also cover the places around Crossness: Thamesmead (1 mile north-west), Dagenham Dock (1 mile north), Barking Riverside (2 miles north-west), Hornchurch Marshes (2 miles north-east) and Dagenham Green (2 miles north). Further out, we also cover London (10 miles west), City of Westminster (12 miles west), Marylebone (12 miles west) and Kensington (14 miles west).

Landmarks near Crossness

Around Crossness, our work takes us to homes and businesses near Lesnes Abbey Woods, Harris Garrard Academy and Belvedere Working Mens Club pub, among other places. The nearest railway station is Abbey Wood station, roughly 0.8 miles south-west of the centre. A little further out are Erith and District Hospital (2.1 miles south-east) and Gallions Reach Shopping Park (2.4 miles west). The countryside around Crossness includes Crossness Nature Reserve.

Map of Crossness © OpenStreetMap contributors

What a customer said

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead