Greater London · Heat pump installation
Heat pump installation in Crofton, Greater London
Looking for air source heat pumps in Crofton? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, finishing with proper records.
- Questions about listed buildings or conservation areas
- Finding a place for the outdoor unit
- Comparing heat pump types
How we handle air source heat pumps in Crofton
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses. For air-to-air systems, we confirm the VAT on your quote. Please treat this as general information rather than tax advice. Typical jobs include choosing between air-to-water and air-to-air and an oil, LPG or gas boiler near the end of its life, across underfloor heating, air-to-water heat pumps and homes heated by oil, LPG or gas.
In a London area like Crofton, many homes are flats or terraces with little outside space, which affects which heat pump suits. An air-to-water system needs space outside and typically a hot water cylinder inside, while air-to-air units take less room.
Some warranty terms depend on the system being serviced regularly by a qualified engineer. Where yours does, a regular service with us keeps that side in order and each visit is recorded.
- Place
- Crofton (BR6, BR5)
- Region
- Greater London
- Approvals
- NICEIC and F-Gas, MCS
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Price
- Fixed, in writing
- Response
- On the working day you ask
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
Why it’s worth doing now in Crofton
Planning rules have specific conditions. Checking the position for your home at the survey stage avoids surprises later covering listed buildings, conservation areas and any Article 4 direction. Approvals for flats in Crofton can take longer than the install itself.
Height, access and the distance between the indoor and outdoor units can all change the price. Each of those is built into the quote, and the price is fixed before work begins.
Why book with us
- MCS certified for heat pumps
- One contact for properties across the South East and London
- A site survey and a fixed-price quote
- Warranty terms set out brand by brand
Take a look at what air conditioning costs or our accreditations.
Owner checks or an engineer?
Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and phone 07833 053749 or use the quote form.
Leave the units and pipework where they are. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrics need care too. Ask us to quote for a move instead.
What happens on the day
Where something has to be switched off during the work, we agree it with you first, so you can plan around it. For businesses, we can typically work room by room or zone by zone. On site, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Let us know who controls access to the building in Crofton, as that saves time on the day.
- We talk through your home, your current heating and what you want from a heat pump.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
How to prepare
- Tell us about parking and loading
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Let us know if the building has a permit or sign-in process
Getting a price
Some jobs can be priced from photos, while others need a survey. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.
Advice
Crofton: your questions answered
Is the heat pump grant available in Crofton?
Yes, the scheme covers homes in England, including Crofton, if they qualify. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. The installer applies, and we are MCS certified.
Is a heat pump in Crofton permitted development?
It comes down to the building and the spot chosen for the outdoor unit. Around 4 listed entries sit within 0.5 miles of central Crofton. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Bromley council, which is usually the planning authority for Crofton.
Which manufacturers do you install and repair?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For new systems, we recommend a brand and model to suit the job and tell you why.
Are you F-Gas certified?
We hold F-Gas company certification, which the law requires for any business working on refrigerant. We are also NICEIC approved, MCS certified for heat pumps and Checkatrade members.
Can we book visits on a schedule?
Yes. We offer maintenance contracts, set at the interval the system and the manufacturer’s terms need. Each visit is written up, with F-Gas records where refrigerant work is involved.
Do I need to service the system to keep the warranty?
That depends on the brand. If servicing is in the terms, missing one could affect a claim, so we explain the terms on your quote.
How long will it take to install a heat pump?
As a guide, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. The programme is planned to keep time without heating short, and we explain it in advance.
After we’ve gone
To keep the system working properly:
- File the MCS certificate safely
- Diary the next service
- Leave space around the outdoor unit
The warranty on the heat pump is the manufacturer’s, on its own terms. We explain the terms for your brand, including any servicing conditions.
Keep the outdoor unit clear of leaves, plants and stored items. It needs good airflow to collect heat from outside, so keep it clear all year.
Homes in Crofton and heat pumps
About 57% of homes in and around Crofton date from 1945 to 1972, according to the Valuation Office Agency’s council tax figures, and the last census (2021) found about 75% of households in detached or semi-detached houses. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Houses typically have space for an outdoor unit and a hot water cylinder. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.
If your home is listed, like Bromley Palace about 3.2 miles north-west, listed building consent comes before any heat pump work. If your home is near Orpington station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Crofton is about 1 mile south-west of Orpington, in Greater London. Across the BR6 area, we cover air source heat pumps. Our area takes in 764 places across Greater London, large and small.
Our nearest recent job to Crofton was on Station Road, Orpington (BR6), about 1 mile north-east: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.
If you need air source heat pumps at a property on Grange Road, Reed Avenue and Gumping Road or anywhere close by, our engineers can take on the work. Work in BR6 and BR5 follows the same survey, fixed-price quote and written records as everywhere else we cover. We also cover the places around Crofton: Broom Hill (1 mile north-east), Locksbottom (1 mile west), Petts Wood (1 mile north), Farnborough (1 mile south) and Green Street Green (2 miles south). We also work in nearby towns such as London (11 miles north-west), City of Westminster (14 miles north-west), Marylebone (14 miles north-west) and Kensington (15 miles north-west).
Around Crofton
Typical jobs here are in properties near The Priory School, Newstead Wood School and The Maxwell pub. There’s a railway station in Crofton itself: Orpington station. Nearby you will also find Orpington Hospital (1.1 miles south-east) and Crofton Roman Villa (within half a mile south-east). Green spaces nearby include Summer Hill and The Warren.
Also in Crofton
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager