Greater London · Heat pump installation
Heat pump installation in Chipstead, Greater London
Air source heat pumps in Chipstead from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. We reply to enquiries the same working day.
- No space for a hot water cylinder
- Checking whether planning permission is needed
- Deciding on the outdoor unit position
Rented and managed buildings
Landlords, letting agents and managing agents book us, not only the people who live or work in the property. Tell us who the contact on site is and who should receive the paperwork, and we’ll keep everyone informed.
Bigger systems bring extra duties: systems with an effective rated output over 12 kW need a TM44 inspection by an accredited energy assessor at least every 5 years. We can arrange it, prepare the system for it and fix what it finds.
How we handle air source heat pumps in Chipstead
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. The work covers hot water cylinders, air-to-water heat pumps and homes heated by oil, LPG or gas, and common reasons people get in touch are plans to switch to electric heating with a heat pump and radiators that may be too small for a heat pump.
Homes in Chipstead are often flats and terraces, where outside space is limited, which affects which heat pump suits. Air-to-water needs room for the outdoor unit and typically a cylinder, while air-to-air units take less room.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.
- Location
- Chipstead (CR5)
- Wider area
- Greater London
- Quotes
- A fixed-price quote up front
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Certified
- F-Gas certified company, NICEIC approved, MCS
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
The process
Testing is the last part of the visit wherever the system can be switched on. Then we explain what was done and answer your questions, and anything that needs a follow-up is pointed out there and then. The visit takes from a couple of days to around a week, depending on the system and how much of the heating changes. Parking bays, permits and roof or balcony access are the first things we ask about in Chipstead.
- First we find out about the property, the heating you have now and what you are hoping for.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Before we arrive
- Move furniture away from the wall where we will be working
- Mention any parking restrictions near the property
- Dig out any previous service or F-Gas records
Get a fixed-price quote
Every quote shows the VAT clearly, and the rate that applies to your job is stated. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it in writing rather than guess. For a fixed-price quote, give us a ring on 07833 053749, or email if that’s easier.
Related advice
Homes in Chipstead and heat pumps
Valuation Office Agency council tax records show about 41% of homes in Chipstead and the neighbourhoods around it date from 1919 to 1939, and the last census (2021) found about 72% of households in detached or semi-detached houses. Homes of that age often have cavity walls that may or may not be insulated, which the survey checks. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder. For a London home, the outdoor unit position and the MCS noise check need careful planning.
Historic houses such as Nonsuch Mansion, about 4.5 miles north-west, are a reminder that listed homes need consent before a heat pump goes in. If your home is near Chipstead station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Chipstead is about 1 mile south-west of Coulsdon, in Greater London. Anywhere in CR5, our engineers can take on air source heat pumps. Our Greater London coverage runs to 764 places, and Chipstead is one of them.
The closest recent job we can point to from Chipstead was on Nork Way, Banstead (SM7), about 2 miles north-west: installing a Mitsubishi Electric multi-split system serving four bedrooms, the study and the living room as part of a whole-house renovation.
Our engineers work on Walpole Avenue, How Lane and Doghurst Lane and nearby roads. Postcode districts we cover here: CR5. Close to Chipstead, our area also takes in Woodmansterne (1 mile north), Coulsdon (1 mile north-east), Banstead (2 miles north-west), Old Coulsdon (2 miles east) and Little Woodcote (2 miles north). Further out, we also cover London (14 miles north), City of Westminster (14 miles north), Marylebone (15 miles north) and Kensington (14 miles north).
Landmarks near Chipstead
In Chipstead, that means homes and buildings near The White Hart pub, Fames Rough and Coulsdon Sixth Form College and the streets around them. Chipstead has its own railway station: Chipstead station. Well-known places in the area include Banstead Hospital (2.3 miles north-west) and Walton on the Hill (3.9 miles south-west). The countryside around Chipstead includes Mercers Lake and Colley Hill.
What the work involves, system by system
Hot water cylinders
Cylinder size is based on your household’s needs.
Heat loss surveys
The survey covers the building fabric and how air moves through it along with the room sizes.
What air source heat pumps can’t fix
An honest diagnosis matters more to us than a booking, so here’s what air source heat pumps will not do:
- Grants for hybrid systems or replacements of low-carbon systems
- Any gas work on the existing boiler
- Planning decisions, which rest with the council
If you’re not sure, just phone 07833 053749 or use the quote form and we’ll give you a straight answer before booking.
Parts of the system we cover
- Hot water cylinders
- Underfloor heating
- Air-to-water heat pumps
- Radiator systems
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
Towns and villages near Chipstead
Also in Chipstead
Questions from Chipstead
Can I fit a heat pump in Chipstead without planning permission?
It comes down to the building and the spot chosen for the outdoor unit. Central Chipstead is a short walk from the Walpole Avenue and Starrock Green Conservation Area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the local planning authority (for Chipstead, typically Reigate and Banstead council) first.
Is the heat pump grant available in Chipstead?
Yes, the scheme covers homes in England, including Chipstead, if they qualify. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. The installer applies, and we are MCS certified.
Should I choose air-to-water or air-to-air?
It depends on your home, your heating and whether you want cooling. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
What accreditations do you have?
We are an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We’re members of Checkatrade too.
Will I get records for the system?
Yes. It’s the record a manufacturer or the next engineer will ask to see: the date, the work, and any refrigerant added or recovered.
Do you work for landlords and businesses?
Yes. From a single let flat to offices, shops and public buildings, we work the same way: survey or diagnosis, a fixed price and proper paperwork.
Do you survey before quoting?
Yes. Photos often do the job for simple work, while bigger systems and repairs that need testing get a visit.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead