Surrey · Heat pump installation
Heat pump installation in Bentley, Surrey
Air source heat pumps across Bentley and nearby, from a site survey or diagnosis to sign-off with the price fixed before work begins.
- Checking eligibility for a heat pump grant
- Wanting to stop using oil, LPG or gas for heating
- Working out where a cylinder could go
Owner checks or an engineer?
There are a few things you can safely do yourself: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It helps us diagnose quickly, and a photo or a short video of the display is even better.
Air source heat pumps for homes and businesses in Bentley
In England, an air source heat pump on a house can often go in under permitted development rights. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit can’t be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. We are often asked to deal with plans to switch to electric heating with a heat pump and planning and permitted development questions, on underfloor heating, radiator systems and air-to-air heat pumps.
Older and listed homes in villages like Bentley need extra care, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.
Each manufacturer sets its own warranty period. For example, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Location
- Bentley (GU10, GU34)
- Region
- Surrey
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quote
- A fixed-price quote up front
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Towns and villages near Bentley
Other services in Bentley
Heat pumps in Bentley: local notes
About 80% of households live in detached or semi-detached houses, according to the last census (2021). Detached and semi-detached houses normally have room for the outdoor unit and a cylinder. The Bentley Conservation Area lies close to the centre of Bentley, within about a third of a mile. Listed buildings are part of the picture here: about 40 within half a mile of the centre, such as Church of St Mary (grade II*). That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where necessary, we check with the planning team at East Hampshire council, which typically handles Bentley.
Older homes near Church of St Mary may need extra checks for planning and heat loss before a heat pump is designed. If your home is near Bentley (Hampshire) station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Bentley is about 4 miles west of Farnham, in Surrey. Bentley gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we’ve finished. Our area takes in 395 places across Surrey. There’s also a page for Guildford, roughly 14 miles from Bentley.
Not far from Bentley, a recent job of ours was on Castle Street, Farnham (GU9), about 4 miles east: installing a Fujitsu multi-split system serving three offices and a client meeting room.
Whether you are on Station Road, Broadlands Close and Eggars Field or anywhere close by, our engineers can take on the work. Here we cover the GU10 and GU34 postcode area. Close to Bentley, our area also takes in Isington (1 mile south-west), Blacknest (1 mile south-east), Bucks Horn Oak (2 miles south-east), Holt Pound (2 miles east) and Binsted (2 miles south). Further out, we also cover Guildford (14 miles east), Camberley (12 miles north-east), Farnham (4 miles east) and Frimley (11 miles north-east).
Around Bentley
We fit and service air conditioning in homes and premises around The Star Inn. The nearest railway station is Bentley (Hampshire) station, roughly 0.8 miles south-east of the centre. Well-known places in the area include Barley Pound (1.7 miles north-east) and Chase Community Hospital (5.9 miles south). For a walk, there’s Farnham Park and Holybourne Hill.
What we do, step by step
We book the visit for a day and time that suit you, and we let you know if plans need to move. On arrival, the engineer compares the job with the survey, your pictures or the details you gave us. Anything unexpected is raised with you before we go further. From there, the work takes from a couple of days to around a week, depending on the system and how much of the heating changes. If a lane or gateway near Bentley is tight for a van, let us know and we’ll plan for it.
- First we find out about the property, the heating you have now and what you’re hoping for.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Preparing for the visit
- Keep pets out of the rooms we’re working in
- Make sure someone can let us in at the agreed time
- Move furniture away from the wall where we’ll be working
Getting a price
Here’s what helps us quote: the address and the type of property, photos of the rooms or units, the make and model of any existing system and any symptoms, from error codes to drips. Once you have those, ring us on 07833 053749, or email if that’s easier.
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Common questions in Bentley
Is the heat pump grant available in Bentley?
Yes, the scheme covers homes in England, including Bentley, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. The installer applies, and we are MCS certified.
Will you come out to Bentley?
We do. Villages and hamlets get the same service as the bigger towns. Send a few details and photos, and we reply the same working day.
Can you look at a system you didn’t fit?
Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. You get a fixed price before any work goes ahead.
Should I choose air-to-water or air-to-air?
The right choice depends on the property and what you need. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
Will skipping a service affect the warranty?
For some brands, yes. Send us the make and model and we will tell you what the manufacturer expects and stick to the interval they set.
Do you look at the job first?
Yes, every time. We diagnose before we treat: the survey tells us what the job needs and how to do it, and the quote is based on that.
How do you keep the place clean during the work?
We put dust sheets over floors and furniture near the work first, and we tidy up as we go. Before we leave, we clear up and run through the work with you.
After we’ve gone
Every system needs looking after, and most of it is easy. A few tips:
- Check what your manufacturer’s warranty asks of you
- Avoid switching the heat pump on and off often
- Check eligibility for the Boiler Upgrade Scheme early
Now and then in cold weather, the outdoor unit defrosts itself. It may give off steam or sound different for a few minutes, and that’s normal.
Keep radiators and indoor units unobstructed, as the system relies on them giving out heat.
What the work involves, system by system
Air-to-water heat pumps
The price for air-to-water is £8,000–£16,000 (0% VAT on homes), before the grant. Eligible homes in England and Wales can get a £7,500 Boiler Upgrade Scheme grant towards it, and we apply for it as the installer.
Air-to-air heat pumps
Air-to-air heat pumps warm rooms through indoor units and can cool them in summer. Hot water needs a separate source so you’ll need another way to heat it.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager