East Sussex · Heat pump installation
Heat pump installation in Balls Green, East Sussex
Need air source heat pumps in Balls Green? We diagnose first, fix the price and book the work around you, finishing with proper records.
- An oil, LPG or gas boiler near the end of its life
- Not knowing whether a grant applies
- Checking emitters for a heat pump
How we handle air source heat pumps in Balls Green
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales and the installer makes the application. Eligibility depends on the property, so we confirm it before anything is agreed. If you’re dealing with deciding on the outdoor unit position and planning and permitted development questions, we can help.
Homes around Balls Green typically have room outside for a heat pump, so the design focuses on heat loss and radiators.
Equipment warranty comes from the manufacturer, on its own terms, and we explain those terms on your quote. Terms differ from brand to brand, and we’re happy to talk you through them.
- Where
- Balls Green (TN7)
- Region
- East Sussex
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Price
- A fixed price before any work starts
- Price guide
- £8,000–£16,000 before the grant, 0% VAT on homes
- Response
- Answered the same working day
- Call
- 07833 053749
- Checked
- 30 October 2026
Common questions in Balls Green
Is planning permission needed for a heat pump in Balls Green?
There’s no single answer: the building and the outdoor unit position decide it. The half-mile around the middle of Balls Green holds about 17 listed buildings and structures. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Wealden council, which is usually the planning authority for Balls Green first.
Can I get the Boiler Upgrade Scheme grant in Balls Green?
Balls Green is in England, where the Boiler Upgrade Scheme runs. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. We hold MCS certification, so the application is ours to make for you.
What accreditations do you have?
F-Gas certified, NICEIC approved and MCS certified for heat pumps, plus Checkatrade membership. Engineers who handle refrigerant hold their own F-gas qualifications as well.
Do you work on all makes?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For new systems, we recommend a brand and model to suit the job and tell you why.
Do you have a 24/7 line?
Yes, 24/7. Call the emergency line and tell us the make, the symptoms and any error code, and we will advise on what to do next.
Can you set up regular servicing?
Yes. Tell us what you have and how it’s used and we’ll propose a schedule and quote for it. Leak checks required by the F-gas rules can be built in for larger systems.
What does an air-to-water heat pump cost?
For air-to-water, the price is £8,000–£16,000 (0% VAT on homes) before any grant. Eligible homes in England and Wales can get £7,500 through the Boiler Upgrade Scheme though not every home qualifies.
Nearby places to Balls Green
More services for Balls Green
Leave it or put it right?
Radiators that are too small for a heat pump’s lower flow temperature leave rooms cool. Checking and upsizing them as part of the installation avoids that. Waiting rarely makes an air conditioning problem smaller.
The cost depends on the type of system and how many units are involved, the access and what the work involves. You get a fixed price before work begins, so you know where you stand.
Why people in Balls Green choose us
- MCS certified heat pump installers
- Every job looked at before it’s priced
- A reply the same working day
- One contact for properties across the South East and London
Take a look at our cost guide and our accreditations and certificates.
When to call us in Balls Green
Some homes heated by electric heaters or storage heaters consider a heat pump instead. A survey shows whether a heat pump suits the property and what would need to change, and we explain the grant position for your home.
Look out for these signs:
- Radiators that may be too small for a heat pump
- Questions about where the outdoor unit can go
- Replacing a combi boiler with a heat pump
If your home is one of the older properties near The church of St Michael and All Angels, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Before you book anyone
- Why the equipment they’re quoting suits the job
- Exactly what the price includes, from supply and fitting to commissioning
- Whether the quote is a fixed price
What affects the cost of air source heat pumps
Every job gets its own quote. These are the things that affect it:
- What electrical work the job needs
- The pipe route between the units
- The equipment or parts the job needs
Putting the work off seldom saves money. Faults and wear in a system tend to grow, and a system working harder than it should costs more to run. If you are unsure, give us a ring on 07833 053749 or fill in the contact form and we will give you an honest view and a fixed price.
Helping us quote
The more you tell us, the more accurate the quote. With your enquiry, please include:
- The address and the type of property
- Photos showing the indoor unit and the space around it
- Any error code or flashing light on the display
Published ranges are a starting point; the quote is built on your property, because no two buildings, rooms or systems are the same. After a look at the job, by photos or a survey, the price is fixed. To start, call 07833 053749 or send an email.
What happens on the day
Our engineers bring the tools, gauges and access equipment the job needs. You only need to give us clear access to the units, or their planned positions, and to the fuse board. On site, the work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. A few photos help us make the most of a visit to Balls Green.
- First we find out about the property, the heating you have now and what you’re hoping for.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- Commissioning, MCS certification and a handover of the controls finish the job.
Getting ready for the visit
- Find the manual or the paperwork for the system, if you have it
- Tell us about parking and loading
- Make sure we can reach the consumer unit or fuse board
Getting a quote
Quotes don’t take long. Call or email with a few details and we will come back to you the same working day. Where a survey is needed, we arrange a time that suits you.
Related advice
Air source heat pumps in Balls Green: the local picture
About 48% of homes in Balls Green and the neighbourhoods around it were built before 1919, according to VOA council tax data, and about 83% of households live in detached or semi-detached houses, according to the last census (2021). Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. Houses usually have space for an outdoor unit and a hot water cylinder.
With Bassetts Manor about 2.2 miles north-west, it’s worth asking whether your own home is listed before planning a heat pump.
Balls Green is about 4 miles north of Crowborough, in East Sussex. Anywhere in TN7, our engineers can take on air source heat pumps. Balls Green is one of 289 towns, villages and districts in East Sussex where we work. You can also see our page for East Grinstead, roughly 7 miles from Balls Green.
Our nearest recent job to Balls Green was on Beacon Road, Crowborough (TN6), about 4 miles south: installing a Mitsubishi Electric multi-split system serving four bedrooms and a large home office.
If your postcode is in TN7, the property is within reach. Neighbouring places we cover include Hartfield (1 mile west), Ashurst (2 miles north-east), Groombridge (2 miles east), Teasley Mead (2 miles north) and Stone Cross (2 miles north-east). Within a short drive, we also cover Crowborough (4 miles south), Uckfield (10 miles south), Heathfield (11 miles south-east) and Wadhurst (9 miles east).
What’s near Balls Green
For rail, the closest station is Ashurst Kent station, roughly 1.7 miles north of the centre. Well-known places in the area include Bolebroke Castle (1.8 miles north-west) and Crowborough War Memorial Hospital (3.8 miles south). Green spaces nearby include Broadwater Warren RSPB Reserve.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead