West Sussex · Heat pump installation
Balcombe air source heat pumps
F-Gas certified and NICEIC approved, we cover Balcombe for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Fixed-price quotes and a 24/7 emergency line.
- Comparing heat pump types
- Questions about the Boiler Upgrade Scheme
- Working out whether radiators need upsizing
Looking after it afterwards
After the visit, a few habits help:
- Find out the grant position at the survey
- Clear leaves and debris from the outdoor unit
- Keep to regular servicing
Should you have questions after the install, give us a ring on 07833 053749 or use the quote form and we’ll look into it. A yearly service is a good habit.
Heat pumps prefer steady, low-temperature running, using the settings agreed at handover.
Air source heat pumps in Balcombe
Many air source heat pumps can be installed as permitted development in England, without a planning application. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We look at the planning position for your home during the survey. We are often asked to deal with not knowing whether a grant applies and questions about listed buildings or conservation areas, on homes heated by oil, LPG or gas, air-to-water heat pumps and underfloor heating.
If your home in or near Balcombe is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.
- Where
- Balcombe (RH17)
- Region
- West Sussex
- Certified
- NICEIC approved, F-Gas certified, MCS
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Pricing
- A fixed-price quote up front
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
FAQs for Balcombe
Do you cover smaller places like Balcombe?
Yes. Balcombe is within the area we cover across London and the South East. A few photos and the postcode are enough to get things started.
Can I get the Boiler Upgrade Scheme grant in Balcombe?
Yes, if the home and the heat pump meet the scheme’s rules: Balcombe is in England, where it applies. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. As an MCS certified installer, we apply for it on your behalf.
Do you work on commercial properties?
Yes. From a single let flat to offices, shops and public buildings, the approach is the same: a look first, a fixed-price quote and written records.
Can you set up regular servicing?
Yes. Tell us what you have and how it’s used and we’ll propose a schedule and quote for it. That can include the leak checks the F-gas rules require for larger systems.
How long will it take to install a heat pump?
A typical installation takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. We plan the work so you’re without heating for as little time as possible and agreed before we start.
What warranty do I get?
The manufacturer’s warranty, on the manufacturer’s terms. Terms differ by brand, and we set them out on your quote.
Can I do any of the installation myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s a legal requirement, and manufacturers expect it for their warranty too. We can quote for the whole job, from supply to commissioning.
Towns and villages near Balcombe
More services for Balcombe
How the visit works
Where something has to be switched off during the work, we agree it with you first so it doesn’t catch you out. In a business, work can often be done one area at a time. On site, it takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Visits to Balcombe are agreed with you in advance and planned so the job can be finished in one trip where possible.
- We talk through your home, your current heating and what you want from a heat pump.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- The system is commissioned and registered under MCS, and we show you how to use it.
Getting ready for the visit
- Keep pets and children away from the work area
- Make sure someone can let us in at the agreed time
- Dig out any previous service or F-Gas records
Get a fixed-price quote
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and simple jobs can often be priced without a visit.
Related advice
Air source heat pumps around Balcombe
VOA council tax data show about 36% of homes in and around Balcombe were built in 2000 or later, and about 74% of households live in detached or semi-detached houses, according to the 2021 Census. Newer homes normally lose less heat, which tends to suit a heat pump well. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder. Balcombe’s centre falls inside the Balcombe Conservation Area. The Parish Church of St Mary, listed at grade I, is one of roughly 25 protected buildings and structures in the half-mile around Balcombe’s centre. Where a home is affected, the outdoor unit position is settled with the planning team at Mid Sussex council, which normally handles Balcombe before the heat pump design is finished.
Historic houses such as Tyes Place, about 2.1 miles south-west, are a reminder that listed homes need consent before a heat pump goes in. Homeowners near Balcombe station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.
Balcombe is about 4 miles north of Haywards Heath, in West Sussex. Homes and businesses alike in Balcombe, our engineers can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. 371 places in West Sussex are on our list.
The closest recent job we can point to from Balcombe was on Perrymount Road, Haywards Heath (RH16), about 4 miles south: full VRF system installation across all three floors, replacing an outdated and inefficient fan coil unit system.
If your postcode is in RH17, we can take the job on. With the B2036 close by, Balcombe is simple for us to get to for visits of every kind. Other places close to Balcombe include Balcombe Lane (1 mile north), Brook Street (2 miles south), Staplefield (2 miles south-west), Worth Abbey (3 miles north) and Whitemans Green (3 miles south). We also work in nearby towns such as Crawley (5 miles north-west), Horsham (8 miles west), Haywards Heath (4 miles south) and Burgess Hill (7 miles south).
Around Balcombe
There’s a railway station in Balcombe itself: Balcombe station. Nearby you will also find Princess Royal Hospital (4.9 miles south) and Cuckfield Museum (3.5 miles south). For a walk, there’s Blunts Wood and Paiges Meadow and Tilgate Lake.
Different systems, different jobs
The Boiler Upgrade Scheme
Only one grant is available per property, and it can’t replace a low-carbon system, and hybrid systems are not eligible.
Hot water cylinders
Cylinder size is based on your household’s needs.
What happens if it’s left?
A heat pump sized without a proper heat loss survey can struggle in cold weather or run inefficiently. Doing the survey properly from the start avoids that. Booking before summer means the work in Balcombe is done before the hot weather.
Our prices page shows typical ranges, but your price depends on the job in front of us. Call for a fixed-price quote, and we’ll explain what it covers.
Why book with us
- A 24/7 emergency line
- We work on all the leading brands
- Diagnosis first, then a fixed price
- MCS certified for heat pumps
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager