Kent · Heat pump installation
Air Source Heat Pumps in Aylesham
We cover Aylesham for air source heat pumps. Diagnosis first, a fixed price and proper paperwork when we finish.
- A boiler that’s getting old
- Questions about the Boiler Upgrade Scheme
- Planning and permitted development questions
About our air source heat pumps in Aylesham
An air-to-water heat pump heats water to a lower temperature than a typical boiler, so radiators may need to be larger to give out the same heat. The survey shows which rooms are fine and which need changes, and the quote sets it out. Typical jobs include deciding on the outdoor unit position and questions about the Boiler Upgrade Scheme, across homes heated by oil, LPG or gas, hot water cylinders and air-to-water heat pumps.
Cottages and older homes near Aylesham can lose heat faster, so a proper heat loss calculation matters. Sometimes insulating first makes more sense.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We will tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.
- Location
- Aylesham (CT3)
- Region
- Kent
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Prices
- £8,000–£16,000 (0% VAT on homes), before the grant
- Quotes
- Fixed-price quote after a site survey
- Response
- We reply the same working day
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
What owners can safely do
There are a few things you can safely do yourself: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Good habits make our visits easier, not unnecessary. Simple care keeps the air moving through the system, but the refrigerant circuit, the electrics and the parts you can’t see still need an engineer at the interval the manufacturer recommends.
Common questions in Aylesham
Will a heat pump in Aylesham need planning permission?
The answer turns on the property and where the outdoor unit would sit. The centre of Aylesham is in a conservation area. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the planning department at Dover council, normally the authority for Aylesham.
Is Aylesham within the area you cover?
Yes. Aylesham is within the area we cover across London and the South East. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Whose job is it to check the system for leaks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
Does the grant cover air-to-air heat pumps?
The air-to-air grant is £2,500, and only some homes qualify. The system has to replace the fossil-fuel heating and heat the whole home, installed by an MCS certified installer.
What VAT do I pay on a heat pump?
For homes, 0% until 31 March 2027, under HMRC Notice 708/6 and 5% after that. With air-to-air, HMRC’s view depends on the product, so we confirm the VAT on the quote.
Should I choose air-to-water or air-to-air?
Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. With air-to-air, hot water needs another source, and we explain which suits your home.
Am I eligible for a heat pump grant?
Quite possibly. The scheme runs in England and Wales and pays £7,500 towards an eligible air-to-water or ground source heat pump, or £2,500 for an air-to-air system that meets stricter conditions. Until March 2027 there’s an extra £1,500 for air source or ground source heat pumps in homes on oil or LPG with no mains gas. We check your home against the rules at the survey.
Also near Aylesham
Other services in Aylesham
Honest limits
It’s worth knowing the limits before booking:
- Tax rulings, which only HMRC can give
- Disconnecting or servicing a gas boiler
- Improving the building’s insulation
If you are not sure, just call 07833 053749 or send an email and we’ll give you a straight answer.
What the work covers
- Hot water cylinders
- Underfloor heating
- Air-to-water heat pumps
- Homes heated by oil, LPG or gas
- Radiator systems
- Air-to-air heat pumps
Why deal with it now?
From 1 April 2027, VAT on heat pumps in homes rises from 0% to 5%. If you are thinking about a heat pump, that date is worth knowing, though the right time also depends on your home and heating. A dirty or faulty system works harder and costs more to run.
A single unit or a whole estate, we price it on the same basis: the work involved, the access and the equipment. You’ll have a fixed price before work begins, with VAT shown clearly.
Why people in Aylesham choose us
- F-Gas certified company
- Diagnosis first, then a fixed price
- A 24/7 emergency line
- A reply the same working day
Take a look at how installs are priced or our accreditations.
What we do, step by step
Our engineers bring the tools, gauges and access equipment the job needs. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. On site, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Tell us about any gates or steps at your property near Aylesham when you book.
- You tell us about the home and what you want from a heat pump.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We recommend air-to-water or air-to-air and check the grant position.
- We install the heat pump and connect it up.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Getting ready for the visit
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Arrange for someone to be there to let us in
- Have the make and model of any existing unit to hand
Ask for a quote
Here’s what helps us quote: where the property is and what kind of building it is, a few pictures, the brand and model of anything already fitted and any symptoms, from error codes to drips. Once you have those, call 07833 053749.
Related advice
Homes in Aylesham and heat pumps
About 35% of homes in and around Aylesham have been built since 2000, according to VOA council tax data, and about 65% of households live in detached or semi-detached houses, according to the last census (2021). Newer homes usually lose less heat, which tends to suit a heat pump well. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
For a home near Aylesham station, the survey looks at whether an air-to-water or air-to-air heat pump suits better. Period properties close to St Peter can suit a heat pump, though insulation and any heritage protection are checked first.
Aylesham is about 6 miles south-east of Canterbury, in Kent. Aylesham gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we’ve finished. Count every place we list in Kent and you reach 922, with Aylesham on the list. We also work in Eastbourne, about 50 miles from Aylesham.
You will find streets such as Market Place, Mexborough Square and Derwent Way, each of them within reach. We work across the CT3 postcode area for air source heat pumps and the roads nearby. Places around Aylesham that are also on our list: Bloodden (1 mile north), Adisham (1 mile north), Womenswold (1 mile south-west), Woolage Green (2 miles south) and Out Elmstead (2 miles south-west). Larger places within reach include Canterbury (6 miles north-west), Margate (13 miles north-east), Dover (8 miles south-east) and Folkestone (10 miles south).
Near you in Aylesham
There’s a railway station in Aylesham itself: Aylesham station. Other landmarks nearby include St Martins Hospital (5.2 miles north-west).
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead