Kent · Air conditioning servicing

Air Conditioning Servicing in Shepway

For air conditioning servicing in Shepway, one call is all it takes, from the first look to sign-off. F-Gas certified, NICEIC approved and Checkatrade members.

  • Drips or damp patches below an indoor unit
  • No service record for the last year or more
  • Ice forming on the pipework or outdoor unit

Need air conditioning servicing in Shepway?

What we do, step by step

Think of the visit in three stages: diagnose, treat and sign off. First we check the system or the space against the plan, then we do the work, and finally we test, record and explain. The middle part takes longest, and that takes a short visit for one split system, longer for multi-split, ducted or commercial plant. A few photos let us plan a visit to a place like Shepway.

  1. When you book, we ask what make it is, how many rooms it serves and whether anything seems wrong.
  2. On arrival, a quick performance check shows how well it’s working before the clean.
  3. Dust and grime come off the filters and coils, and the drain is flushed so water runs away properly.
  4. The wiring, controls and refrigerant performance are checked, plus a leak check on systems large enough to need one.
  5. Before leaving, the engineer writes up the visit and talks you through anything worth knowing.

Preparing for the visit

  • Let us know where the consumer unit is
  • Mention any managing agent or landlord rules we need to follow
  • Make sure someone can let us in at the agreed time

How to get a quote

Here’s what helps us quote: the address and the type of property, photos of the rooms or units, the brand and model of anything already fitted and any symptoms, from error codes to drips. Once you have those, call us on 07833 053749 or email us.

Get a quick quote

Related advice

Air conditioning servicing for homes and businesses in Shepway

Servicing covers both halves of the system: the indoor units in the rooms and the outdoor unit outside. Filters and coils are cleaned, the drain is cleared, and the electrics, controls and refrigerant performance are all checked. We carry out air conditioning servicing for homes and businesses in Shepway and the rest of Kent, whatever the make. The work covers VRF systems, air-to-air heat pumps and ducted systems, and common reasons people get in touch are error codes or flashing lights on the indoor unit and weaker cooling than last year.

A service around Shepway is booked to suit you, and a single system usually takes an hour or two.

AirCon Doctor is an F-Gas certified company and NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Our engineers hold the F-gas qualifications needed to work on refrigerant.

Location
Shepway (ME15)
Wider area
Kent
Pricing
Fixed-price quote after a site survey
Replies
Same working day
Price guide
£95–£150 + VAT
Approvals
F-Gas certified company, NICEIC approved
Phone
07833 053749
Updated
30 October 2026

How the job changes from property to property

Fans and electrics

The indoor and outdoor fans move the air across the coils. We check they run smoothly and quietly and cleans dust from the indoor fan.

Filters

Certain indoor units carry additional filters alongside the main ones. We check these as well and explain what the manufacturer recommends.

What happens if it’s left?

Check your manufacturer’s warranty conditions before letting servicing lapse. If servicing is one of the terms, a missing service record could matter if you ever need to make a claim. We can go through the terms with you. Planning ahead for a job near Shepway means we can arrive with everything needed.

No two properties are the same, so each one gets its own fixed-price quote. The equipment, how we reach it, the route between units and the work needed all play a part.

Why book with us

  • Manufacturer’s warranty terms explained on your quote
  • F-Gas certified company
  • A site survey and a fixed-price quote
  • Covering London and the South East

Take a look at how installs are priced and our accreditations.

Shepway: your questions answered

How often should air conditioning in Shepway be serviced?

Once a year suits most home systems. Check your manufacturer’s warranty terms too, as some of them make regular servicing a condition.

Is Shepway in your area for air conditioning servicing?

Yes. Shepway is one of the places we cover. Tell us a little about the job and we will take it from there.

Can we book visits on a schedule?

Yes. Send details of the systems and how they’re used, and we’ll suggest a schedule with a fixed price. Leak checks required by the F-gas rules can be built in for larger systems.

Do you have a 24/7 line?

Yes. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll agree what happens next.

Why does F-Gas certification matter?

For refrigerant work, both the engineer and the company need the right F-gas credentials. Ask to see proof before booking anyone, and we are happy to show ours.

How long does an air conditioning service take?

Expect it to take an hour or two for most homes, and longer where there are several indoor units or a ducted system. The number of indoor units and how easy they are to reach make the biggest difference so we’ll confirm the time when we book.

How do you keep the place clean during the work?

We start with protection: sheets over the floor and nearby furniture. Any drilling is agreed with you first, and we clear up the dust and offcuts when we finish.

Air conditioning servicing around Shepway

Historic England lists about 8 buildings and structures within half a mile of the centre of Shepway, including Farm Cottages (grade II*). That only matters for replacements, where a new outdoor unit on a protected building can need consent. The Valuation Office Agency’s council tax figures date about 49% of homes in Shepway and the neighbourhoods around it to the post-war years, 1945 to 1972. If the outdoor unit is high up or behind a locked gate, mention it when you book.

A service once a year suits most home systems, and some business systems need more.

Shepway is about 1 mile south-east of Maidstone, in Kent. We cover Shepway for air conditioning servicing, along with the rest of Kent. Our Kent coverage runs to 922 places, Shepway among them. Bromley is in our area too, about 25 miles from Shepway.

Here we cover the ME15 postcode area. That includes properties on Derby Road, Devon Road and Surrey Road and the roads around them. Close to Shepway, our area also takes in Willington (1 mile east), Park Wood (1 mile south), Otham (1 mile south-east), Maidstone (1 mile north-west) and Weavering (1 mile north-east). Larger places within reach include Sittingbourne (10 miles north-east), Royal Tunbridge Wells (15 miles south-west), Gravesend (14 miles north-west) and Tonbridge (12 miles west).

Local landmarks in Shepway

In Shepway, that means homes and buildings near Mote Park, The Wheatsheaf pub and Senacre Technology College and the streets around them. For rail, the closest station is Maidstone West station, roughly 1.7 miles north-west. Other landmarks nearby include KIMS hospital (2.2 miles north) and Allington Castle (3.1 miles north-west). For a walk, there’s Detling Hill.

Map of Shepway © OpenStreetMap contributors

When to call us in Shepway

Small refrigerant leaks do not announce themselves. The system just cools or heats a little less well each year and only becomes obvious when the weather is at its extreme.

It’s time to call us if you are dealing with:

  • Systems that need a 6 or 12-monthly leak check
  • Weaker cooling than last year
  • A unit showing a fault code

If you look after a school such as Greenfields Community Primary School, servicing is easiest in the holidays.

What your quote should include

  • Whether testing, commissioning and paperwork are included
  • What records you get at the end
  • What happens if the job turns out to be different on the day

Questions to ask before you book

What a customer said

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead