Greater London · Air conditioning servicing

New Malden air conditioning servicing

Air conditioning servicing in New Malden from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. Enquiries answered the same working day.

  • Noisy fans or rattling from the outdoor unit
  • Systems that need a 6 or 12-monthly leak check
  • Air conditioning that isn’t cooling as well as it did

Air conditioning servicing across New Malden

Air conditioning servicing in New Malden, done properly

Maintenance contracts suit anyone who would rather not have to remember when the next service is due. The visits, the scope and the cost are fixed with your quote, so the system is looked after on a regular schedule. The work covers ducted systems, VRF systems and ceiling cassettes, and the jobs we see most are systems that haven’t been serviced for a while and an unpleasant odour when the system runs.

In a London area like New Malden, many systems run hard in summer and for heating in winter, so a yearly service keeps them efficient. Outdoor units on balconies and roofs pick up city dust and debris, which a service clears.

Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. File them with the system’s paperwork, as a manufacturer or a future engineer may ask to see them.

Location
New Malden (KT3, KT1, SW20)
Region
Greater London
Approvals
F-Gas certified, NICEIC approved
Quotes
A fixed price before work begins
Costs
Yearly service from £95 + VAT
Replies
We reply the same working day
Call
07833 053749
Checked
30 October 2026

How the visit works

The first job on site is protection: sheets over the floor and any furniture nearby, and we ask before moving anything. After that, anything electrical is made safe and we start. The work on site takes an hour or two for most homes, and longer where there are several indoor units or a ducted system, and we tidy up before we leave. A few pictures of the room, the outside wall and the fuse board help us plan a job in New Malden.

  1. We ask about the system: the make, the number of indoor units and any problems you’ve noticed.
  2. The engineer switches the system on and checks how it behaves before taking anything apart.
  3. Filters are cleaned, coils treated and the drain tray and pipe cleared.
  4. We check the electrics, the controls and how the refrigerant circuit is performing, and carry out a leak check where the rules call for it.
  5. You get a service record, with anything that needs attention explained.

Before we arrive

  • Tell us about parking and loading
  • Clear the space around the indoor unit, or where it will go
  • Have the make and model of any existing unit to hand

Getting a quote

To get a fixed-price quote, give us a ring on 07833 053749 or use the quote form with the address and a few details about the rooms or units involved. A few pictures make it quicker. We reply to enquiries the same working day.

Get a price

Advice

After we’ve gone

So the system stays in good health:

  • Shut doors to the room so the system isn’t cooling the whole house
  • Diary the next service before this one is forgotten
  • Check what your manufacturer’s warranty asks of you

If you’d rather not keep track of service dates yourself, ask about a maintenance contract. We agree the visits and the cost up front, and we get in touch when the next one is due.

Cleaning the filters between services helps a great deal. On many wall-mounted units, the filters lift out easily and the user manual explains how often.

Air conditioning servicing around New Malden

The Valuation Office Agency’s council tax figures show about 40% of homes across New Malden and its surrounding area date from 1919 to 1939. Let us know where the outdoor unit sits and whether a ladder is needed to reach it. London outdoor units collect city dust and grime, so the outdoor coil gets particular attention on a service. New Malden’s centre is no more than about a third of a mile from the Groves Conservation Area. In the mile around New Malden’s centre, 3 conservation areas have been designated. Listed buildings are part of the picture here: about 5 within half a mile of the centre, such as New Malden Library (grade II). For most visits that makes no difference. It only comes up when an outdoor unit has to be replaced on a protected building.

For an office near New Malden station, servicing can be booked before or after working hours. If you look after a school such as Christ Church New Malden CofE Primary School, servicing is easiest in the holidays.

New Malden is about 3 miles south-west of Wimbledon, in Greater London. Anywhere in KT3, our engineers can take on air conditioning servicing. New Malden is one of 764 places in Greater London where we work for homes and businesses. Croydon is in our area too, around 8 miles away.

Not far from New Malden, a recent job of ours was on Beaufort Road, Kingston upon Thames (KT1), about 2 miles north-west: installing a Samsung wall-mounted unit in the garden studio and a second unit in the main bedroom.

That includes properties on High Street, Ashcombe Square and Melrose Gardens and nearby roads. We work across KT3, KT1 and SW20 and the roads nearby. If you’re just outside New Malden, we cover Motspur Park (1 mile north-east), West Barnes (1 mile east), Norbiton (1 mile north-west), Coombe (1 mile north) and Raynes Park (1 mile east). We also work in nearby towns such as London (10 miles north-east), City of Westminster (9 miles north-east), Marylebone (9 miles north-east) and Kensington (7 miles north).

Landmarks near New Malden

We fit and service air conditioning in homes and premises around Beverley Park, The Glasshouse pub and Holy Cross School, among other places. New Malden has its own railway station: New Malden station. Other landmarks nearby include Chessington Castle Hill (3.3 miles south) and Bentall Centre (1.9 miles west). Not far away are Rose Walk and Kingston Hill Road area.

Map of New Malden © OpenStreetMap contributors

Before you call an engineer

Refrigerant is off limits for anyone without the right qualifications. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and escaping refrigerant can cause cold burns. If you suspect a leak, switch the system off and call us.

Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If the breaker trips a second time, leave it off and call 07833 053749 or write to us at info@aircondoctor.co.uk.

What air conditioning won’t do

Before booking, it helps to know what’s not included:

  • Rooms that gain heat faster than any unit could cope with
  • Lost refrigerant, where the fix is a leak repair
  • A unit that was undersized when it was chosen

If you are not sure, just phone us on 07833 053749 or fill in the contact form and we will give you a straight answer before booking.

What we work on in New Malden

  • Air-to-air heat pumps
  • Wall-mounted split systems
  • Multi-split systems
  • Ducted systems
  • Ceiling cassettes
  • VRF systems

Your questions about air conditioning servicing in New Malden

Is New Malden in your area for air conditioning servicing?

Yes. We work across London and the South East from our base in East Grinstead, and New Malden is part of that. To start, ring 07833 053749 or use the quote form with a few photos.

Can I get a fixed-price quote for air conditioning servicing in New Malden?

Use the quote form, or email, with a description of the job. Where pictures aren’t enough, a survey comes first and the fixed-price quote follows.

Do I need a service to keep the manufacturer’s warranty?

It depends on the brand. Some may have servicing conditions attached so it’s worth reading yours. We’re happy to go through them with you, and our service record shows the work was done.

Can you look at a system you didn’t fit?

Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. You get a fixed price before any work goes ahead.

Will I get records for the system?

Yes. It’s the record a manufacturer or the next engineer will ask to see: a dated note of the work, with refrigerant details where they apply.

When will I hear back?

The same working day. Then we agree a date that works for you, with a fixed price before work starts.

Can you set up regular servicing?

Yes. Tell us what you have and how it’s used and we will propose a schedule and quote for it. Leak checks required by the F-gas rules can be built in for larger systems.

What a customer said

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead